Justin Johnson
Justin Johnson at Mercedes-Benz of the Woodlands
Refer Me

Justin Johnson

New Car Manager

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
94 Reviews

Good afternoon – Why Mercedes-Benz of The Woodlands? We are a privately owned dealership with a Top rating among our previous clients and peers on DealerRater.com and numerous websites. I just wanted to introduce myself. As a previous business owner, I truly know and understand the meaning of excellent customer service and building a trustworthy relationship. I took great pride in my company and staff for going above and beyond for our clients. I will do the same for you. Our dealership is very involved in the community and also in charity work in the Houston area. I’m looking forward to building a lasting and business friendly relationship together.

Dealership Experience

7 yrs, 10 mos

Specialties & Trainings

Real Estate Agent, Professional Golf Teacher, Former business owner

4.9

94 Reviews

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94 Reviews of Justin Johnson

April 08, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a Mercedes-Benz from Fezan and Justin, and I couldn't be happier with my experience. From start to finish, they provided exceptional service and expert More

by soleado0517
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fezan Uddin

Apr 08, 2024

Mercedes-Benz of the Woodlands responded

Thank you for your review, soleado0517! We are thrilled to hear that Fezan and Justin were able to provide you with exceptional service, and made your buying experience seamless from start to finish. We look forward to welcoming you back and continuing to exceed your expectations.

April 07, 2024

Dealership Rating
Employee Rating

Great service. Easy process. Professional team. Highly recommend. Large inventory & seamless out the door same day More

by Clgilbert2591
Recommend Dealer
Yes

Other Employees Tagged: Fezan Uddin

Apr 08, 2024

Mercedes-Benz of the Woodlands responded

Hi Clgilbert2591, thank you for the glowing review! We're thrilled to hear about your positive experience with our service and team. We strive to provide a seamless process and a large inventory for our customers. Your recommendation means a lot to us. Thank you for choosing us!

March 30, 2024

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MBTW has the most outstanding service! ! From the moment I arrived and Gray helped me and then Richard was extremely helpful getting me processed, everything was wonderful!! More

by mcdanielcarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Richard Metodiev , Gray

Apr 02, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words about Gray and Richard. We are thrilled to hear that you had such a positive experience with our service. We appreciate your feedback and look forward to welcoming you back again soon!

March 23, 2024

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Amazing! !! I met Fezan 3 months ago! I wasn’t ready to buy but I saved his business card and told him when I would be ready to buy my car I will going to con More

by vivibelfort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Fezan Uddin

Mar 25, 2024

Mercedes-Benz of the Woodlands responded

Hi Vivi! We're thrilled to hear about your positive experience with Fezan, Mr. Johnson, and Paula Alpha. Thank you for choosing us for your car purchase! We're delighted to have you as a satisfied customer and look forward to serving you again in the future. Enjoy your new car!

February 15, 2024

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very good services. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Mercedes-Benz of the Woodlands responded

Hi mtl87323, thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our services and that you would recommend us to your friends. We appreciate your support and look forward to serving you again in the future!

October 14, 2023

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From the moment we walked in, the experience was nothing short of outstanding. The warmth and professionalism of Katherine made the entire process seamless and enjoyable. She and my husband were in communic More

by Kandra M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

June 30, 2023

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Employee Rating

Trent was excellent about answering all of my questions. He definitely knows alot about the vehicles. He encouraged me to reach out to him with any questions that might come up in the future. Trent made bu More

by Erinnchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Trent Hjuler , Mahamane Toure

Jul 03, 2023

Mercedes-Benz of the Woodlands responded

Erin, It's great to hear that Trent was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 28, 2023

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buying a car has never been easier and stress free, thank you to Fred Gallucci, Sam Kraim and Fazan, amazing how knowledgeable they are and to treat you with care and respect.. we love our new car Thank you More

by mdilkens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fezan Uddin, Fred Gallucci , Sam Kraim

Apr 30, 2023

Mercedes-Benz of the Woodlands responded

We are very happy Fred provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 27, 2023

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Outstanding dealership with phenomenal top notch service! Extremely pleased with the attention to detail and customer oriented care I received from my sales reps, Katherine and Manny. Their manager Justin an More

by Tony N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 12, 2023

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Employee Rating

Looking for a 2022 sl amg 55 and requested a trade in value for my mint 2020 sl 550. Gave two benchmarks from kelly blue book and car guru to provide a guideline. Justin Johnson used car manager offered More

by js
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: David Gonzalez

Apr 13, 2023

Mercedes-Benz of the Woodlands responded

We apologize for not meeting your expectations during your recent experience with us. Customer satisfaction is our top priority, and we want to address the concerns mentioned in your review. Our aim is to offer fair and competitive pricing that reflects the ever-changing market conditions. While Kelly Blue Book and Car Guru serve as our initial reference points for car valuations, they are merely guidelines and may not always represent the exact market value. We strive to appraise vehicles based on thorough, real-time, market research and remain competitive among other dealerships in the region. Your feedback is greatly appreciated and offers us an opportunity to enhance our services. We value our customers and their opinions, always striving to serve them better. We hope you will give us another opportunity to earn your business in the future.

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