Anthony Walding

Brought my '17 SL63AMG in for brake service - Liz Rincon provided excellent service, listening to understand my concerns and ensuring all my issues were addressed. Also, enjoyed speaking with Anthony on th provided excellent service, listening to understand my concerns and ensuring all my issues were addressed. Also, enjoyed speaking with Anthony on the '24 Models powertrains. More

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MBoTW Service goes above and beyond, again! All our household vehicles have been acquired at this exceptional organization. Mark Escobar under the leadership of Anthony Walding always operate w All our household vehicles have been acquired at this exceptional organization. Mark Escobar under the leadership of Anthony Walding always operate with the customer's best interest in mind. Their professionalism is only surpassed by their authentic concern and care, which leaves us with a sense of confidence and trust. More

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You truly have great people working at MBOTW. My car is now 4 years old, and I have been extremely happy all the way from sales 4 years ago to my services today. On my way home from my recent ser My car is now 4 years old, and I have been extremely happy all the way from sales 4 years ago to my services today. On my way home from my recent service appointment, I hit a large landscaping concrete stone on the service road, which destroyed my front passenger tire and rim. I called Benz roadside and Miguel Orozco from MBOTW Roadside Assistance responded. Miguel was friendly but professional, and he was a blessing on a difficult day. I bought my car at MBOTW and have used their services for everything related my car. I have been very pleased with all the staff at MBOTW starting with Martin, Ashley, Gaston, Miguel and others. Thank you and keep it up! More

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I have had the pleasure of doing business with this dealership since the day it opened. I had a total of three different vehicles serviced here. Since day one I have had nothing but exceptional service dealership since the day it opened. I had a total of three different vehicles serviced here. Since day one I have had nothing but exceptional service from an exceptional team of people. It is nice that people great you by your name when you walk in the door. I will continue to use their service for my vehicle. I want to give a special thank you to Liz Rincon and Anthony Walding. One word sums up their dedication to their jobs: OUTSTANDING!!! David C. More

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MB in The Woodlands keeps delivering a great customer and shop services. I always look for Liz Rincon who is outstanding. Recommend it 100% and I will always continue to go to my trusted MB dealership. shop services. I always look for Liz Rincon who is outstanding. Recommend it 100% and I will always continue to go to my trusted MB dealership. More

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I had a situation in which my Parking Brake Warning Light came on unexpectedly. I was only a few minutes away and took my vehicle directly to MBOTW (without an appointment) at 4:00 p.m. I was immediately gre came on unexpectedly. I was only a few minutes away and took my vehicle directly to MBOTW (without an appointment) at 4:00 p.m. I was immediately greeted on arrival and your team member took my details and went to find a Service Advisor to assist me. Whilst waiting (only a few minutes), I was asked by two of his colleagues if I had been assisted (and assured them that I had, but this was much appreciated nonetheless). Mark Escobar came assisted me (Mike Lange, who is my regular Service Advisor, was tied up with other customers at the time although, when he had a chance, he checked in on me). Happily, the problem was determined, the part was in stock, and after a very relaxing two hours in your pleasant Guest Lounge, I was on my way. Given that we are driving to West Texas this weekend, it was critical that this problem be identified and resolved. Mark did an outstanding job of getting me into the service queue, shepherding my vehicle through the process, and keeping me informed the entire time. Like Mike, whom I originally followed from MB Houston North, Mark is an excellent Service Advisor and a credit to the MBOTW team. While waiting, I spoke with Anthony Walding and shared my thoughts and appreciation regarding his outstanding team. Your service team truly delivered the best level of customer care possible. Many thanks! More

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Since October 2017 I've been using MBoTW for Service. Mike Lange and the Service Techs consistently exceed my expectations by listening to my observations / concerns, troubleshooting and identifying th Mike Lange and the Service Techs consistently exceed my expectations by listening to my observations / concerns, troubleshooting and identifying the issues and correcting them the first time. Great job all. Thanks, Steve More

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Really good work as usual, love the service and staff at the service department here. the service department here. More

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We experience customer service excellence with each encounter, whether it's sales or service. The operations flows consistently and efficiently, where teamwork is obvious as they have each other's back encounter, whether it's sales or service. The operations flows consistently and efficiently, where teamwork is obvious as they have each other's backs. This is a clear reflection of management's leadership by example as exemplified by Anthony Walding, Erich Beasley, Nic Botusan and others. Isaiah Martinez explained my options for the issues identified and reviewed the service plans and expiration dates of the relevant features. Very helpful in our decision process. We are always left feeling cared for, respected and each engagement is professional, informative and really fun. The high caliber of service and the authentic and easy sales exchanges keep this household loyal to the Mercedes Benz of the Woodlands! More

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Timely, Excellent customer service. As a customer, you receive Royal treatment from management and service staff always. As a customer, you receive Royal treatment from management and service staff always. More

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