Vanessa Stephens
Vanessa Stephens at Mercedes-Benz of the Woodlands
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Vanessa Stephens

Sales Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
19 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

5.0

19 Reviews

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19 Reviews of Vanessa Stephens

March 22, 2024

Dealership Rating

Personal and efficient service I recommend it. Vanessa did a great job taking care of our needs. More

by Joaquim Portela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa

Mar 23, 2024

Mercedes-Benz of the Woodlands responded

Hi Joaquim, thank you for your positive review! We're thrilled to hear that Vanessa provided you with personal and efficient service. We appreciate your recommendation and look forward to serving you again in the future.

August 15, 2023

Dealership Rating
Employee Rating

I own 2 Mercedes Benz vehicles and I don't trust any other dealership to touch them! The facility is state of the art, the service is impeccable and it's the people there that make the difference.... More

by n3solanki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Mark Escobar

Aug 15, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 03, 2023

Dealership Rating
Employee Rating

Really good work as usual, love the service and staff at the service department here. More

by Jfife7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 15, 2023

Dealership Rating
Employee Rating

This dealership was clean beautifully decorated and it had the most amazing workers there that you could find anywhere. They were friendly they were thoughtful and they were extremely helpful. The area wh More

by Patti8409
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 16, 2023

Mercedes-Benz of the Woodlands responded

Thank you, Patti, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Trent and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 07, 2023

Dealership Rating
Employee Rating

Vanessa did a fantastic job completing our new AMG 63! !! My wife and I couldn’t be happier More

by Kirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha

May 08, 2023

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vanessa met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 16, 2023

Dealership Rating
Employee Rating

Once again, I had an excellent experience with Mike Lange, my service advisor at Mercedes Benz of the Woodlands. This organization is world-class in all ways. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 16, 2022

Dealership Rating
Employee Rating

Mark Escobar and the entire service team always do an amazing job taking care of my G63. Vanessa in sales helped me buy my e350 last year and has been great in informing me of the types of vehicles I wo More

by n3solanki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar

Aug 16, 2022

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found your experience with both Vanessa and Mark to be a positive one. We appreciate your business. Our team looks forward to serving you again soon. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 27, 2022

Dealership Rating
Employee Rating

We had a great experience purchasing our used 2018 MB GLC-300 from this dealership. The salespeople who helped us were friendly, knowledgeable, and did not resort to high-pressure tactics. We received a More

by erich
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Erich Beasley

Jun 27, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for choosing Mercedes-Benz of the Woodlands! Congrats on your 2018 Mercedes-Benz GLC-300! Please let us know if we can be of any more assistance! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 17, 2022

Dealership Rating
Employee Rating

Mercedes-Benz of the Woodlands is absolutely the Best Car Dealership I have ever had the pleasure to deal with. At age 72, I have purchased many cars over the years. Last April when I decided to trade in my More

by Chefette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Mike Lange

Apr 18, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2022

Dealership Rating
Employee Rating

Our service rep, Liz is the. best rep we have ever worked with. Her representation for the dealer makes our service visits excellent. Lots of personal attention. More

by rcramer68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Liz Rincon

Apr 11, 2022

Mercedes-Benz of the Woodlands responded

It's great to hear that Liz was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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