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Joseph Fritz
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Joseph Fritz | Page 3
Service Manager
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
36 Reviews
Dealership Experience
20 yrs, 5 mos
Industry Experience
24 yrs, 5 mos
Languages Spoken
English
36 Reviews
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36 Reviews of Joseph Fritz
September 01, 2023
Amazing professional service, great communication wonderful hospitality! Love taking my car here for service, this is where I originally got it from! wonderful hospitality! Love taking my car here for service, this is where I originally got it from! More
by droberson92
Verified CustomerOther Employees Tagged: Ralph Nofsinger, Melissa Gibson, Noel Montesano, Bill Cosenza, Frank Adinolfi, John Keenan, Chad Carey, Kyle Murphy, Nick Capparelli
Helpful 
August 21, 2023
Melissa was great to work with and always has been. She listens to our concerns and when we have a question or two she is quick to get back to us if she doesn't know the answer. You should be proud to She listens to our concerns and when we have a question or two she is quick to get back to us if she doesn't know the answer. You should be proud to have her on your Team. More
by lls20
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi
August 18, 2023
We always trusted Otto’s to do a great job servicing our BMW 535d and they did it again! Happy, happy. BMW 535d and they did it again! Happy, happy. More
by CarolK
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi
August 11, 2023
Very nice people , everyone is so welcoming and helpful. Really enjoying my X5 M60 Great experience. Really enjoying my X5 M60 Great experience. More
by cbernier0
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Melissa Gibson, Bill Cosenza, Frank Adinolfi, John Keenan, Anthony Blubello
August 07, 2023
I was so pleased with my recent appointment. Bill C. is outstanding! He is patient, kind and thorough. Whew! I have someone to work with that I trust. His explanations are clear and transparent. Bill C. is outstanding! He is patient, kind and thorough. Whew! I have someone to work with that I trust. His explanations are clear and transparent. Also, good for you to know, my vehicle was returned to me not only clean but vacuumed and the interior was wiped off! Interior was never so pristine! Kudos to Bill and the service team! More
by CKW500
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi
July 01, 2023
Accepted me as family. After all 55 years of being trained by the Otto’s Family, you would not experience anything less. After all 55 years of being trained by the Otto’s Family, you would not experience anything less. More
by MVADASZ0
Other Employees Tagged: Wilmer Rodriguez, Scott Gately, Melissa Gibson, Bill Cosenza, Frank Adinolfi, Anthony Blubello
June 30, 2023
Nice job as usual. A trusted relationship for years. We drive past other dealerships to go to Otto’s. A trusted relationship for years. We drive past other dealerships to go to Otto’s. More
by usmc4irish
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi
June 30, 2023
My service advisor was informative polite and very proactive in her handling of my situation. It made my service appointment a great experience proactive in her handling of my situation. It made my service appointment a great experience More
by Al Gary
Other Employees Tagged: Melissa Gibson, Bill Cosenza
June 25, 2023
Easy scheduling, convenient loaner, great communication, fast service, inspection discount, I will buy my next car here because of the service department fast service, inspection discount, I will buy my next car here because of the service department More
by melfitz86
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi
June 16, 2023
Great service! My vehicle was finished in a timely manner. Everyone was kind and caring of my time and vehicle needs. Will highly recommend to all BMW owners! My vehicle was finished in a timely manner. Everyone was kind and caring of my time and vehicle needs. Will highly recommend to all BMW owners! More
by cdoc1267
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Melissa Gibson, Noel Montesano, Bill Cosenza, Frank Adinolfi, John Keenan, Chad Carey, Anthony Blubello
