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THANK YOU !!!!! - Happy Customer
I dread car shopping and Beverly and Bounsay have managed to make this experience very enjoyable for me. They were both very knowledgeable, helpful and just an absolute pleasure to deal with. I am not easily impressed and this time I was - they made me feel a part of the Budds family.
Thank you guys, you have made a repeat customer out of me.
Unbelievable service and a great family owned place. - I0zzni3eOKgAmIckq8VEJjBQRJYItZymoLIEWkJ3yoQ=
Peter Scrivens is amazing to deal with. Just go here to buy a car. You won't be disappointed. There are too many scammers out there. He is a genuine good man who at almost 70, still treats customers the way they should be treated.
Great customer service - Lynn
Did not have a service appt, but Tammy said she'd have the car looked at between appts and call with an update. After the car was reviewed Tammy called to describe the issue, what was required, how long it would take to repair and the likely cost. Later Tammy called again to say the car was ready - ahead of the scheduled? time, and with the revised cost (less cost due to shorter labour time required).
Overall, a great service call, terrific customer service, with accurate and timely updates throughout.
In addition, Gary, who drove the shuttle vehicle, was very professional and polite.
Excellent - Page2
We have purchased at least ten vehicles from this dealership and the staff there is excellent.
Excellent service with parts and service. And good friendly service through the dealership.
2nd Chevrolet car - Moore1877
I love new roads newmarket they are so great and helpful! They are also very good for service, I've never had a problem in the 3 years I've been going to your dealership.
Great experience when purchasing a truck from Tammy Stewart - leclairm089
Very good sales person (Tammy Stewart) she help and showed us everything in our new truck.....she was very profesional and answered all of our questions and more... i would definitly purchase a new truck from her when i would need a new one....and we are telling all of our friends and family .....THANK YOU
Also thank you to Tyra Lafond and Shari Booth....can't thank you'se anough
Bought and service my truck here - Midnight edition diesel
Only problem with this dealership is that I live 50km away from it. Even though it's far for me, I make the effort to commute there because the whole dealership from sales to service has been outstanding. Been to others but this one is the best. In and out quick and no details ever forgotten.
AWESOME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - john
First new car I purchased ,the experience was amazing ,felt very comfortable dealing with Mike from the start to pick up .Will come to Paul Sadlon motors and deal with Mike for any future car purchases and also tell anyone looking for a car or truck
My new Buick Verano - Tony Blasioli
Had a First class experience dealing with David's Chevrolet. Felt like Rick was a straight shooter with me the whole time. He let me know right off the bat what kind of end of the year credits I was entitled to and gave me some options on how to finalize the purchase. It felt like it was a no dicker sticker. I had no need to shop around. First class all the way. Thanks again.
So helpful, great experience! - Dianne
I was helped by Gail, Beth and Pat. All three people made me feel important and were patient with all my questions. I got to test drive many vehicles so I felt confident in my final decision.
Excellent - Jason reagan12
I had a service issue with my new Cruze ( That i did not purchase from Mackenzie"s... Regrettably so...) I brought it in to the service department and was treated with at most respect and my issue was resolved in a respectful and timely manner, Would highly recommend this dealer for anything, From service to sales. The owner even had the time to speak to me personally, excellent experience.
Great service and follow-up - GMCguy2017
Dealt with Matt B. The service was no pressure, friendly and inviting. Will buy again from this dealership for sure. Any questions I had were answered very quickly.
Customer service out the door - Emboom
excellent customer service from my sales rep Randy Louwagie who spent time while I took my time deciding on one of the biggest purchases of my life. He Anwsered all my questions truthfully and steared me in the right direction. A year later I still love my Malibu. The service area has gone above and beyond. My extended warranty aloud me to get free oil changes and they call me and email me when it's about that time. My car wash is always squeaky clean. Big thanks to Andre Pelletier and Ron Harris for taking good care of my car!
Car troubles while out of town - Msg
I am from Peterborough and was driving my daughter back to Guelph on a Sunday evening. My car started to stall on the 401. I stayed the night in Guelph hoping that someone could help me the next day. The first dealership I phoned after I told them about being out of town said they couldn't help me. When I phoned Robinson Buick even though they were busy the service department said to bring it in as soon as I could. I was on the road within two hours. I appreciate that they took the time to listen and helped me get home. Thank you. Excellent service. This is why I will continue to buy GM cars because of the amazing service you get even when you are out of town.
Amazing customer Service - John Alves aka-Johnny Angler
Customer service is incredible! A friendly clean environment! You come in for an oil change and you get a free delicious breakfast,it doesn't get any better than this?
Buying a new truck - Mike
I was pleased with the service and timely replies when requesting info about the truck.
I sat down with moe and he showed me everything I needed to know and extras I didn't know were included.
Pick up day went smooth and withing minutes I was on the road with a smile in my new vehicle
New Cruze diesel - Bermat
I began looking for a new car by going into every car dealership in town, including both Chevrolet dealerships. The service that I received at Dan Courville was unlike anywhere else, including the other Chevrolet dealer. I emailed the dealership asking for some quotes and Johnathan Duqette quickly got back to me. He, along with the rest of the team at Dan Courville made my entire experience very enjoyable and stress free. I would definitely recommend this dealership to anyone looking for a new car.
Very helpful - Stephen Potter
I bought a new suv here and unfortunately it's a bit of a lemon, having said that the dealer has been very patient and gone above and beyond to try and make it right. I have been to a few dealers in the kw area but this dealer would be worth your drive for sales and service.
Great friendly service - Brianvank2
We visited Mike Jackson Motors to enquire about a new CadillacXT5! Our salesperson. Mike Fiske, was great . Answered my questions without any preeure to buy. We did end up buying the vehicle and took delivery yesterday. Again every one we met or talked to at the dealership was friendly and helpful. Would highly recommend this dealership. They did everything they could to make for a satisfied and pleasant client experience
Excellent sales service!! - Jen
I am soo pleased with the purchase of my new Acadia. Al Clark was fantastic. He was very professional and courteous. He went above and beyond. He even came to my location to show me a vehicle when I couldn't find the time. I gave him a list of options I was looking for and my budget. Al found me the perfect car! I never felt pressured to buy. I have recommended Al Clark to family and friends who are in the market for a new vehicle. Thanks Al Clark and Mills Motors!!
Oil change :) - Kristen03
Came in to get an oil change today , the service people were so happy. Helpful and gave me a free oil change. As it was an offer till March 13. I was happy. I'm so glad I went here when it was time to purchase my vehicle. and dealt with a great salesman Trevor, and he helped me find my SUV!! Definitely recommend Myers in the palladium auto park in Kanata :) and Trevor.!!
Cooperative - corvette2006
Can do attitude, very friendly staff. Willing to bend to get the job done .They take an interest in you as a person. Not only in your vehicle.
Excellent service - Brandon scott
Purchased my second vehicle from William and was very satisfied with him and the entire sales team. All of my questions were answered and they made the whole process quick.
I would recommend disbrow to anyone and I'll be back the next time I'm looking to buy another car
understanding - bb55hope
I have dealt with the dealership for the last 5 vehicles now and the sales reps and service reps have all been friendly, straight forward and informative.
Exceptional knowledge, persistance and customer service - Peter maher
After discouraging performances with dealers in 2 counties I made a point to travel extra distance while in Sarnia to try these guys out.
My daughter referred me and she travels from Midland to Wallaceburg to do so. We are from Wiarton , neither of us,around the corner.
From the time we walked up to the service desk to the time we drove away, the whole interaction was professional, personable, friendly and knowledgeable.
The communication during the frustrating problem my vehicle presented was outstanding. As a customer without history in the dealership, I felt important and that my business was valued regardless of the fact my truck was a 2008.
Some corrective work to shoddy work by another dealership will be done later and we will drive the 3 1/2 hours because they are worth it!
When we buy another vehicle, the same will apply.
Thanks Brian to you and your gang. It doesn't't get any better.
If Riverview were to expand operations I would suggest they become a GM dealer training centre...
Peter and Lisa Maher
New/Used Purchase surprise - TheDuke
My wife and I had purchased all of our new/used vehicles from Tom Smiths. Everytime we were always treated very well. Including when we just purchased a 2011 Equinox LT. The salesperson was easy to talk to and made my wife feel very comfortable. My wife does not normally talk to someone, she does not know, for something like this. (always Nervous) But the salesperson made her so comfortable, to my amazement, she went to talk to him, without me, first time ever!! Anyways, my wife loves the vehicle! Within the first month I had brought the vehicle back to the dealership to have something looked at. They immediately took care of it and said everything else was fine, with the vehicle. By the third month I took HER vehicle, to get an oil change (to synthetic), before winter. It did not need an oil change but I prefer synthetic She had only driven it, in town, not many Km put on it. This is where I was surprised, the company whom did the oil change, informed me that the alignment was off(rear) and the front tire had a wear on the one side of the tire. So it looked like the weared tire was taken from the back and put onto the front, so it would have not been seen. I went back to the dealership, to inquire. I spoke to the head of sales and then to service and they could not explain it but they were willing to do an alignment, at a cost. I figured, from past experience at this dealership, that some sort of explanation or assistance would be offered, but no. I never thought this would happen, here, but it did. I thought a certified vehicle had to be checked for alignment, with all other checks, but I am not a mechanic and I was wrong, I guess. So anyways make sure to ask before you purchase, just to be safe. My wife still loves the vehicle but for now, until we can afford it, she is driving extra cautiously, until we can buy new tires and get an alignment. The team there are great but I cannot figure out why something like this could happen. It is stressing and upsetting.
This is not a full complaint but just a heads-up to other customers.
Great Experience! - Lanny
We had a great experience purchasing our new GMC Acadia. Both Jim Gibbens and Trent Mazerolle were very friendly, professional and knowledgeable. I will continue to recommend VanDusen to my friends and co-workers.
AWESOME - MARILYN MACKENZIE
All the staff are knowledgeable, helpful and friendly. The showroom and service areas are spotless and inviting making your wait comfortable. Staff keep you informed of progress.
Gas leak in a new Silverado, they could not find the reason - Safetyguy
Gas fumes were so bad in the cab, you could smell it from a distance, Service claimed they could smell it but could not find the leak, they had it for a day. they wanted to book another appointment, Took the truck to a different Chevy Dealership, . The other dealership offered a rental for my families safety while they looked for and corrected the problem, no such offer from Ernie Dean Service dept. said the truck was safe to drive with the gas smell, even when they did not know the cause. Other dealership (Royal in Orangeville) said the issue was communicated to all dealerships by a GM Bulletin of a High Pressure Fuel pump issue.
Fantastic Experience - Highly Recommended - Meema
The staff at Lakeside worked very hard to find me the perfect vehicle at the perfect price! Thank you Tori, Joe and Julie, I love my new Envision!
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