Wilmer Rodriguez
Wilmer Rodriguez at BMW of West Chester (formerly Otto's BMW)
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Wilmer Rodriguez

Sales Manager

BMW of West Chester (formerly Otto's BMW)

1275 Wilmington Pike
West Chester, PA 19382

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5.0
196 Reviews

I was born and raised in Puerto Rico, and moved here in 1985 looking for a better life. This is by far the best place I’ve ever worked. I love the people and I love my job. When I do have time off, my wife and I work on our house, cheer for our daughter at her soccer or basketball games, and on Sundays, spend time in church. It’s a wonderful life and we really feel blessed.

5.0

196 Reviews

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196 Reviews of Wilmer Rodriguez

May 17, 2024

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Employee Rating

Great service all around! The Team is friendly and professional, I highly recommend this dealership to anyone. More

by lthompson12
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Recommend Dealer
Yes

May 16, 2024

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They were excellent and courteous and was very helpful with my purchase. Definitely will be back More

by forakerjohn
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Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano, Robert Madden

May 17, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you were so pleased with your purchase experience. Many thanks from all of us here at BMW of West Chester!

May 08, 2024

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Great team! The transaction was smooth and seamless. Best car buying experience I have ever had. More

by lthompson12
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Gately, Nick Capparelli

May 08, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you continue to be so pleased with the ease of your purchase experience. Many thanks again for choosing BMW of West Chester!

May 04, 2024

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Melissa in the service department is very professional, friendly, and is very helpful with scheduling. More

by catherinequinn10
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

May 02, 2024

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Melissa’s customer centricity is unmatched. She maintains amazing relationships and undoubtedly influences customer retention at the dealership. More

by Bosacco
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Recommend Dealer
Yes

Other Employees Tagged: Scott Gately, Melissa Gibson

May 03, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you have been so pleased with the assistance delivered by Melissa. Many thanks from all of us here at BMW of West Chester!

April 24, 2024

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Amazing team that is very customer-service driven and focused! The entire team works to create a great experience for the purchase and service of their vehicles. More

by splambert34
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Stangl, Noel Montesano

Apr 25, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you were so pleased with the purchase experience delivered by our team. Many thanks for choosing BMW of West Chester!

April 19, 2024

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We’ve leased 2 X2’s and just purchased our 2022 model. The team at Otto’s was helpful. No issues. More

by clarksatbirchrun
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Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

BMW of West Chester (formerly Otto's BMW) responded

Thank you for continuing to be valued members of the BMW of West Chester family!

April 12, 2024

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Everything went great. My contact, Joe, was super and kept me informed. Job well done! More

by keanwspencer1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Frank Adinolfi , Joe

Apr 12, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with the service experience delivered by Joe on your recent visit. Many thanks again from all of us here at BMW of West Chester.

April 11, 2024

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Employee Rating

They seem to go above and beyond in their service with the car. Communication was great. More

by pinkmeddle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin, Noel Montesano

Apr 12, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with the communicative performance of our team here at BMW of West Chester!

April 06, 2024

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Employee Rating

We always leave feeling informed about our service call and service is done in a timely manner. More

by sdibattiststa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted gratified to hear you have continued to be so pleased with the performance of our team here at BMW of West Chester!

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