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Jay Miller
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Jay Miller
Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
54 Reviews
I am a Lancaster County boy. Married to beautiful Colleen for 28 wonderful years, with 2 fantastic children. Both dean's list college students, go High Point and Villanova!! Active in clubs and Track, I'm a very proud dad! My BMW history goes in line with my history. In 1967 my dad bought a BMW 1600 Alpina, because he couldn't afford a Porsche 911. From that point on, we became a BMW family, which translated in to only BMWs for over 53 years! Both I and my brother are in the BMW business. Me in sales since 1990, and my brother a Master BMW Technician since 1980. I own several models, including a 2023 i4 Electric car, a 2011 X5 35i, a 2015 3 GT, a 2008 M3 Convertible, a 2008 335i Coupe, an R1200 S motorrad, and an ultra-rare 1974 2002 Turbo! Please reach out, and I will be glad to assist!
Read moreDealership Experience
18 yrs, 10 mos
Industry Experience
33 yrs, 10 mos
Specialties & Trainings
37-year BMW owner/driver
Classic BMW specialist
BMW Profiles in Achievement- Gold
BMW M Certified
54 Reviews
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54 Reviews of Jay Miller
May 15, 2024
Positive Experience at Westchester BMW: I recently purchased a 2024 BMW X5 from Westchester BMW and was very satisfied with the buying process. Jay Miller was the salesperson who answered all our ques purchased a 2024 BMW X5 from Westchester BMW and was very satisfied with the buying process. Jay Miller was the salesperson who answered all our questions with clarity and patience and helped us to decide among the various 2024 X5 models available. He also meticulously explained every feature and detail of the car, ensuring we were comfortable with our choice and fully understood the technology involved. The financing process was efficient and clear. The financial advisor laid out all the options, aiding us in making an informed decision aligned with our financial constraints and needs. I would recommend Westchester BMW to anyone searching for a high-quality vehicle from a reliable dealership. Their commitment to customer satisfaction was apparent throughout each step of the process, and I am very pleased with my new X5. More
by Jenny
Verified CustomerOther Employees Tagged: Noel Montesano, Anthony Blubello
Helpful 
May 10, 2024
Jay and Nick were great to work with; great experience. Took time to walk us through our new vehicle. Took time to walk us through our new vehicle. More
by MAENMASSA
Other Employees Tagged: Nick Capparelli
April 15, 2024
Timely, precise and friendly. Offered rides to and fro the dealership and my home, that’s very important to me Offered rides to and fro the dealership and my home, that’s very important to me More
by jeannechaffee
Other Employees Tagged: Joseph Fritz
April 06, 2024
We always leave feeling informed about our service call and service is done in a timely manner. and service is done in a timely manner. More
by sdibattiststa
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Justice Mogano, Ralph Nofsinger, Scott Gately, Noel Montesano, Chad Carey , Cameron Allen
February 16, 2024
Seamless. Helpful in exploring financing options and purchasing a lease Quick turnaround to recertify my vehicle and close the purchase process Helpful in exploring financing options and purchasing a lease Quick turnaround to recertify my vehicle and close the purchase process More
by jim@infoshreve.com
Other Employees Tagged: Jay Miller
January 20, 2024
Expertise in listening to what I was looking for. In a car Jay was great no pressure ! In a car Jay was great no pressure ! More
by nightinggale16
Other Employees Tagged: Kevin Mahoney, John Keenan
December 07, 2023
This is our second BMW bought at OTTOS and both times everything went smoothly. The service so far has been excellent and one of the main reasons we buy here. everything went smoothly. The service so far has been excellent and one of the main reasons we buy here. More
by glan420
Other Employees Tagged: Wilmer Rodriguez, John Keenan , Heather
November 23, 2023
Everyone was friendly and very professional. . they answered all my questions and helped set up my new car . they answered all my questions and helped set up my new car More
by tjvc1
Other Employees Tagged: Kevin Mahoney, Nick Capparelli , Cameron Ashman
November 14, 2023
Very responsive and helpful for my service need. Easy to work with and fit in quickly as needed Easy to work with and fit in quickly as needed More
by MICHAELHILLYER
Other Employees Tagged: Frank Adinolfi
November 12, 2023
Amazingly knowledgeable and patient. I am 82 years old with a new 330 XI. Cameron had his work cut out for him and taught me so much about appreciating and understanding my new car. I am 82 years old with a new 330 XI. Cameron had his work cut out for him and taught me so much about appreciating and understanding my new car. Can’t thank him enough. More
by Yvsm
Other Employees Tagged: Cameron Ashman
