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BMW of West Chester (formerly Otto's BMW)
West Chester, PA
2,355 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 31, 2024
Car was taken care of properly and cleaned up nicely.
Very thorough check of the car and specially liked having video clips showing it. Keep up the great work!
More
by JAYLIZARDO
Verified Customer
Verified Customer
May 30, 2024
Harold is amazing!
He is a customer advocate and I really appreciate how he always goes above and beyond to make sure I am satisfied.
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by mskturner2000
Verified Customer
Verified Customer
Employees Worked With
May 30, 2024
Great experience.
Helpful sales department, very courteous, knowledgable and accommodating. Would definitely recommend this dealership.
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by wcgeckogal
Verified Customer
Verified Customer
Dealership Inventory (179 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- No Contact Transactions
- Pet Friendly
- Television
- Virtual Appointments
- Vehicle Sanitization
