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Scott Gately
Refer Me
Scott Gately
Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
512 Reviews
Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
14 yrs, 8 mos
Specialties & Trainings
BMW Profiles in Achievement Recipient Gold 2018
BMW Profiles in Achievement Recipient Silver 2017
BMW Profiles in Achievement Recipient Gold 2016
BMW Profiles in Achievement Recipient Bronze 2015
BMW Profiles in Achievement Recipient Gold 2014
BMW Profiles in Achievement Recipient Silver 2013
BMW Profiles in Achievement Recipient Silver 2012
BMW Profiles in Achievement Recipient Platinum 2022
BMW Profiles in Achievement Recipient Gold 2020
BMW Profiles in Achievement Recipient Gold 2019
BMW Profiles in Achievement Recipient Platinum 2021
512 Reviews
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512 Reviews of Scott Gately
May 17, 2024
Scott was exceptional to work with - knowledgeable, friendly, and patient. I would confidently refer anyone to him and will definitely return to West Chester for my next BMW! friendly, and patient. I would confidently refer anyone to him and will definitely return to West Chester for my next BMW! More
by Laura
Helpful 
May 15, 2024
Scott made the whole process of trading in my car and finding another car a very nice experience. First I thought I wanted a hybrid (delivery would not work for our summer plans unfortunately). Then we finding another car a very nice experience. First I thought I wanted a hybrid (delivery would not work for our summer plans unfortunately). Then we looked at the X7 - too big for every day driving and parking in tight spots would be difficult. He spent several hours with us and made sure we were happy with a car on the premises. Then our roof rack wouldn’t fit the new car and Scott was very patient and ordered the correct size and will have the new rack and Thule transferred over. This is the fourth car our family has obtained from this dealership even though we don’t live here. Great service and we felt very comfortable going through the transaction of buying my new car. I kept the last X5 for 10 years and put 103K on her. Loved my diesel but I LOVE my new car! Thanks Scott! K. Cruice More
by kathycruice
Other Employees Tagged: John Keenan, Anthony Blubello
May 08, 2024
Great team! The transaction was smooth and seamless. Best car buying experience I have ever had. The transaction was smooth and seamless. Best car buying experience I have ever had. More
by lthompson12
Verified CustomerOther Employees Tagged: Wilmer Rodriguez, Nick Capparelli
May 07, 2024
Great experience… the only weak link was the genie training. He needed to know about Apple devices. training. He needed to know about Apple devices. More
by johnrgriffin48
Other Employees Tagged: Kevin Mahoney, Noel Montesano
May 05, 2024
The whole experience was great. The easiest time I have purchased a vehicle . Both Scott and Ian were professional and helpful. I felt like the staff at the dealership were looking The easiest time I have purchased a vehicle . Both Scott and Ian were professional and helpful. I felt like the staff at the dealership were looking out for our interest. Can’t say I felt that before when buying a car. More
by beckww01
Other Employees Tagged: Ian Martin, Noel Montesano , Pendleton King
May 02, 2024
Melissa’s customer centricity is unmatched. She maintains amazing relationships and undoubtedly influences customer retention at the dealership. She maintains amazing relationships and undoubtedly influences customer retention at the dealership. More
by Bosacco
Other Employees Tagged: Wilmer Rodriguez, Melissa Gibson
April 24, 2024
I recently purchased a 5 series from BMW of West Chester. I have had a lot of cars, and without a doubt my experience with BMW of West Chester was the best dealership that I have ever had. Including buying t I have had a lot of cars, and without a doubt my experience with BMW of West Chester was the best dealership that I have ever had. Including buying two other BMW's from Otto's! Scott knew his product very well, the first time that the salesperson knew more about the car that I did. I would definitely buy another car from BMW of West Chester and Scott. More
by bluemas
Other Employees Tagged: John Keenan, Harold Harris
April 23, 2024
Scott Gately is the best! He always listens to what I really need and want, and he isn’t happy until I’m happy. I’m very happy now! He always listens to what I really need and want, and he isn’t happy until I’m happy. I’m very happy now! More
by CCat
Other Employees Tagged: Nick Capparelli
