Wayne Carter | Page 2

Budds' Chevrolet is like family to me...I am treated very well in every aspect of the dealership. From Sales, Finance, and Service they go out of their way to make sure you are fully satisfied. well in every aspect of the dealership. From Sales, Finance, and Service they go out of their way to make sure you are fully satisfied. More

Helpful 0

Report | Print

I returned to Budd's Chevrolet for this vehicle purchase simply because I was treated right the last time. Every staff member I encountered was courteous, efficient and knowledgeable. Basil, Dave and Shane simply because I was treated right the last time. Every staff member I encountered was courteous, efficient and knowledgeable. Basil, Dave and Shane all worked together to expedite the purchase and the General Manager, Wayne Carter, was genuine and helpful. Wayne leads a great team that works well together and doesn't stop working until they have delivered. Kudos. More

Helpful 0

Report | Print

Beverly has sold cars to my family for years. We are all very happy with the amazing service that she provides. Bounsay was a pleasure to deal with for facilitating my financing. very happy with the amazing service that she provides. Bounsay was a pleasure to deal with for facilitating my financing. More

Helpful 0

Report | Print

Purchase of New Truck.. Very professional and friendly From the minute we entered the dealership, every person we dealt with was friendly and very patient with me. I would recommend Budds to any of our fri From the minute we entered the dealership, every person we dealt with was friendly and very patient with me. I would recommend Budds to any of our friends!! More

Helpful 0

Report | Print

Sleaziest dealership I’ve ever dealt with. BEWARE I bought a car from this dealership. At the time of signing the contract I was given three different contracts and eventually wound up with one for 41 I bought a car from this dealership. At the time of signing the contract I was given three different contracts and eventually wound up with one for 41,000 on a used Chevrolet. The car itself cost 13,000 when I asked what the 41,000 was (my first car purchase and naive) rob powell told me that was the “insurance figures for the vehicle if anything happened to it.” He talked me into a super high interest loan of almost 23% and it has been struggles ever since with this dealership. I’ve tried to sell this hunk of junk three times and last summer I was offered 12,000 by the dealership last week I was offered 6,000 after I advised the co-applicant wished to be out of the loan. On top of all this, I’ve left numerous messages for bill Coombs, rob Powell Wayne carter, and two of the managers NOT ONE of them has called me back. It’s been months and no reply to phone calls or emails. This dealership is the absolute worst and they prey on vulnerable people. More

Helpful 3

Report | Print

this is my fifth lease....Great dealership...fantastic deals great people to work with from Managers Craig Taylor, Jason Blain, Business Manager Lori Lumax and my sales rep. Basil Silas....for the very best ava great people to work with from Managers Craig Taylor, Jason Blain, Business Manager Lori Lumax and my sales rep. Basil Silas....for the very best available. More

Helpful 0

Report | Print

Highly Recommend this Dealership! Recently had an experience with Budd's buying a used vehicle. The vehicle turned out to be not what I wanted due to some unforeseen issues and Budd's Recently had an experience with Budd's buying a used vehicle. The vehicle turned out to be not what I wanted due to some unforeseen issues and Budd's stood behind their 30 day exchange policy and offered me a great deal on a new 2018 lease. I dealt with Chris Cheevers in Sales, throughout this experience. Chris is very attentive and always returns calls, kept me up to date and went above and beyond. Also, everyone from Heather at the front desk to the Sales Manager, Used Sales Manager, General Manager and Owner were great to deal with. It was an overall great experience and I highly recommend this dealer and Chris Cheevers. I have no hesitation about returning in future. More

Helpful 0

Report | Print

Professional From Start to Finish This was my 7th purchase over the last 26 years of dealing with Wayne Carter and his team so that should tell you what i think of the dealership and s This was my 7th purchase over the last 26 years of dealing with Wayne Carter and his team so that should tell you what i think of the dealership and staff. Having identified what I wanted they quickly located an appropriate vehicle and provided a no nonsense price for acquiring. From start to finish we were done in under 4 days. Professional from start to finish. More

Helpful 0

Report | Print

Amazing experience at Budd’s Chevy Oakville From the moment I walked in to the moment I bought the car I felt at home and taken car of. Bill was fantastic and helped me through this tough decisi From the moment I walked in to the moment I bought the car I felt at home and taken car of. Bill was fantastic and helped me through this tough decision to buying such a nice vehicle. Bill had only my personal interest in mine as well as providing me with anything Information that would help me with my decision. When it came to buying and figuring out my finances Bounsay was fantastic with helping with the not so minor details when figuring out how i’d manage to pay off my new vehicle. Also Wayne Carter as well as Bill were very understanding of having limited financial room as I am a student and did the best they could to accommodate my needs. All in all I would not have wanted to go any other place to get my first car. I cant thank them enough for how they made this new major purchase stress free and very comforting. Highly recommend Budds Chevrolet Oakville. More

Helpful 0

Report | Print

BUYER BEWARE ...DO NOT TRUST THESE SCAMMERS! I am not much of a reviewer, I don't think it really effects much. Either way, I want to at least tell my story, and at the very least let people know I am not much of a reviewer, I don't think it really effects much. Either way, I want to at least tell my story, and at the very least let people know to be careful when dealing with this dealership! I purchased a vehicle here last year, and within 3 months I was having issues. I returned the vehicle within the warranty period and Budd's claimed it was a simple spark plug repair which they would cover. I gladly accepted, thinking great! It didn't take long before the same problems popped back up. I live over 100km away from the dealership so popping back in was not an easy option, especially with an unreliable vehicle. I went to a local dealership to have them take a look, the dealership quoted me a $5000 bill for repairs. My jaw obviously dropped seeing as how I only purchased the vehicle a few months prior, and I brought the vehicle back into Budd's to have them fix these very same issues. The new mechanics mentioned how easy it was for them to roughly diagnose the problems based on my descriptions. It took them a few short minutes to assume and then scan to verify the issue. But lucky me, my warranty was now up. Its hard to believe that these issues would have been missed by Budd's own mechanics. But I decided to contact them to see if this was an acceptable situation under their quality controls and customer service standards. After contacting the salesman again, he informed me he no longer works at this dealership.. surprise, surprise. So I messaged the Manager, he replied stating he would get back to me ASAP.. I never received a return message and my emails are ignored. I should have walked away from this sale from the very get go as the paper work was wrong, the banking/loan information was wrong, my interest rate was doubled. Luckily I caught this and made sure it was corrected. They lied in the advertisement and in the paperwork stating less KM's than the vehicle actually had, but I noticed this as well. Whether this was on purpose to help their case in any potential legal matters I will leave to you to assume. I take responsibility for not being more proactive in the beginning stages, I am not mechanically inclined and decided to trust in Budd's claims that they fixed it. Trust is something to use sparingly with this dealership I now know! I will in no way recommend trusting this dealership.. lies, deceitfulness, complete scammers! Just so you know $36,000 got me 10,000km, and that is fine by Budd's customer service standards. The vehicle now sits in my driveway untouched in months until I find $5000 to spend to fix the vehicle. I would take this dealership to court but a lawyer isn't any cheaper than the repair costs. So congrats Budd's you found a loophole! Good for you!! I do not expect this to reach anyone or stop any future purchases... but if you do read this and still decide to purchase here... make sure you double check every part of your paperwork because these scammers hold no punches! This was the worst and most costly experience of my life! DON'T TRUST THEM! More

Helpful 5

Report | Print