Troy Charlebois
Troy Charlebois at Southbank Dodge Chrysler LTD
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Troy Charlebois | Page 4

Sales Representative

Southbank Dodge Chrysler LTD

1255 Johnston Rd
Ottawa, ON K1V 8Z1

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4.9
58 Reviews

Languages Spoken

English English

French French

4.9

58 Reviews

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58 Reviews of Troy Charlebois

November 30, 2021

Dealership Rating
Employee Rating

Fantastic experience. Everyone went above and beyond my expectations. Very friendly and helpful. Made everything easy to understand, Would highly recommend Southbank. More

by stevemcgeorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ala Alqasem , Charles Curry

Dec 01, 2021

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your new purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

November 27, 2021

Dealership Rating
Employee Rating

Highly recommended and very satisfied with my new vehicle . Great sales and management team at south bank More

by whitesorentoex
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaideep Kakkar

Nov 30, 2021

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your new purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

November 17, 2021

Dealership Rating
Employee Rating

In the past thirty years we have bought our Jeeps at the same dealership . When we arrived to see the Jeep we had identified, one employer had left with it for the weekend. As they say, you snooze you loose More

by Carpediem
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ala Alqasem , Justice Jackson

Nov 18, 2021

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your new purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

November 16, 2021

Dealership Rating
Employee Rating

Awesome experience. Great dealership, everyone was was knowledgeable, professional, curious. Big thanks to Troy, Andre, Bader, Kalil and Ivan. More

by Chrissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Bond, Bader Sandouka, Ivan Zechel

Nov 16, 2021

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your new purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

October 25, 2021

Dealership Rating
Employee Rating

I had a great experience purchasing a Toyota 4Runner from Southbank Dodge. It was a pleasure dealing with Troy, Ivan and Bader. Good prices and even better customer service. More

by davidking
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bader Sandouka, Ivan Zechel

October 10, 2021

Dealership Rating
Employee Rating

Troy and Bader in sales are easy to deal with and service is great as well. More

by 300C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bader Sandouka

June 16, 2021

Dealership Rating
Employee Rating

Bader was just great to deal with. He was friendly and knowledgeable about the vehicle and all the features. He never made me feel pressured. I will definitely contact him again for my next vehicle. The d More

by Charlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ala Alqasem , Bader Sandouka

Jun 17, 2021

Southbank Dodge Chrysler LTD responded

Thank you for your detailed review, Charlie - Bader always ensures his customers are well looked after, and we're glad to hear you received the same care and attention! Sincerely, Aaron Lee Customer Experience

June 07, 2021

Dealership Rating
Employee Rating

I found husein not friendly nor assist in my needs. Told him I never bought a car before and didn’t prepare me for what needed to e done. Became easily agitated. Not friendly More

by Mimo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bader Sandouka, Husein

Jun 10, 2021

Southbank Dodge Chrysler LTD responded

Good Afternoon Mimo. We are sorry to hear of this. would it be possible for you to call me. I would to hear what transpired. 613-731-1970 ex 2228. i look forward to hearing from you. Rodrigo Brand Customer Relations Manager

May 07, 2021

Dealership Rating
Employee Rating

Great DealershipIt has been one of the interesting Great Dealership It has been one of the interesting experiences of my life and would definitely recommend all my Bell colleagues to make sure when More

by chris.brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rod Brand , Ivan Zechel

May 07, 2021

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Brown it was our pleasure. And I hope your friends from Bell come and see us. We look forward to your next visit. Rodrigo Brand Customer Relations Manager

March 30, 2021

Dealership Rating
Employee Rating

Traded in 2014 Jeep Overland for 2021 Grand Cherokee 80th edition. No issues with picking up vehicle. Good info session on everything inside prior to leaving. No pressure from finance guy for extras. More

by Reigh66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Dallaire , Ivan Zechel, Robbie and guy who showed me everything in jeep after getting the keys

Mar 30, 2021

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Reigh66. We are glad that your experience was a positive one. We strive to make every experience a positive and informative as possible. Rodrigo Brand Customer Relations Manager

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