Tony Truong | Page 6

Richard (sales) and Tony (finance) treated me with the utmost respect and kindness. No pressure tactics used here, just genuine customer service. Highly recommend this dealership. Thank you for making m utmost respect and kindness. No pressure tactics used here, just genuine customer service. Highly recommend this dealership. Thank you for making my purchase a positive experience. More

Helpful 0

Report | Print

My experience was pretty straightforward and no nonsense. About all you can ask for when buying a vehicle. About all you can ask for when buying a vehicle. More

Helpful 0

Report | Print

Very approchable and they met my expectation. Richard is very helpfull person and he help me alot. If my friends looking for a new car i will 100% recommend Richard Yao because he know’s everything and i very helpfull person and he help me alot. If my friends looking for a new car i will 100% recommend Richard Yao because he know’s everything and i know he can help. More

Helpful 0

Report | Print

Just bought a blue Accord 2.0T Sport from Alberta Honda. The whole buying experience was great. John my salesperson was very patient with me and answered all my questions (and I had many). I feel I was give The whole buying experience was great. John my salesperson was very patient with me and answered all my questions (and I had many). I feel I was given a very fair price. I wouldn't hesitate to recommend Alberta Honda to my family and friends. More

Helpful 0

Report | Print

Returned to AB Honda as our first Honda purchase in 2007 was exceptional. 14 years later and again the team at AB Honda was exceptional. A huge thank you to our sales rep, Clarence Magnaye, who was very a was exceptional. 14 years later and again the team at AB Honda was exceptional. A huge thank you to our sales rep, Clarence Magnaye, who was very accommodating, easy to work with and made the experience for our family so pleasant. More

Helpful 0

Report | Print

If my review is too long to read, just read this: don’t go here. I have faith there are less scummy dealerships in the world than this one. The only good thing: I got the price I wanted, after MUCH back go here. I have faith there are less scummy dealerships in the world than this one. The only good thing: I got the price I wanted, after MUCH back and forth. The bad: 1. they would not allow me to make a large cash down payment on my vehicle. When I ended up putting down $5000 (the most they would allow), the financial guy (Tony) then tried to talk me out of that and encourage me to go with the 0$ down payment option. I did not budge but he sure tried. 2.they were STRONGLY discouraging me from paying my vehicle off quickly, Tony even asked me to “promise” to not pay it off for 6 months because that would look better for him. 3.I was planning to get financing for the vehicle through my bank (CIBC) because I had previously contacted many banks and asked about interest rates and they had the most competitive one (4.44%). When I told this to my salesman (Justin), he acted like this was a weird decision and talked me out of getting the loan through my bank. He said that their financial team (Tony) would check many different banks and get me the best interest rate. When I went to Tony, he picked RBC for me, with a rate of 5.97%. When I asked about CIBC, he said they don’t work with them. 4.The individuals I spoke with talked down to me. I thought they would be personable, as you can expect out of salesmen, but I felt they were trying to belittle me, intimidate me, and tell me how I should handle my own finances. I am female and it felt like they were “mansplaining” to me about my finances, even though I didn’t ask them and had thoroughly researched and done my homework prior. 5.They agreed I could come back for a free detailing of my car because they didn’t get the chance to do it before I left. I got a loaner car while they did the detailing. The loaner car was GROSS, it didn’t feel like it had been cleaned between customers which is especially bad during COVID. There was a USED disposable mask still in the middle console. 6.It felt as though they were not serious about masking, as I saw many staff with masks under the nose and our financial manager had his off in his office directly prior to meeting with me in there. Droplets could still be in the air, in case you didn’t know. Thankfully, through my own financial advisor, I was able to pay off the BAD loan deal they arranged for me, and entered into one with a much lower interest rate at the bank of my choosing (which was what I originally wanted to do but was pressured not to do). I will never go back there for service or any reason and I have learned valuable lessons I will take with me the next time I need to purchase a car. More

Helpful 1

Report | Print

Came with my partner so she could look into getting a new vehicle. I feel like she was lied to by the salesperson about how the financing worked, and then lied to further by Tony the finance man, with him tr vehicle. I feel like she was lied to by the salesperson about how the financing worked, and then lied to further by Tony the finance man, with him trying to milk the transaction for all it was worth, by either resisting her paying off the vehicle quickly, to selling all the scam-like insurance. The only positive was her being able to get the price she wanted, through a helpful sales manager. More

Helpful 1

Report | Print

A really kind and down to earth person who will suit whatever your needs are. Make sure you link up with Kaden at Alberta Honda. whatever your needs are. Make sure you link up with Kaden at Alberta Honda. More

Helpful 0

Report | Print

Excellent service. Every thing was on time and proper. Great finance team. Tony ,Eric ,Clarence 👍 P r I c e , S e v I c e s . Great finance team. Tony ,Eric ,Clarence 👍 P r I c e , S e v I c e s . More

Helpful 0

Report | Print

Did not provide two keys, didn’t tell us until we were leaving, Tony/Justin/Salesmanger and service manager lied to us. Had ‘given’ us two free lost keys, but required us to lie to the insurance company a leaving, Tony/Justin/Salesmanger and service manager lied to us. Had ‘given’ us two free lost keys, but required us to lie to the insurance company about loosing a key that we were never given. More

Helpful 1

Report | Print