Thomas Geeves | Page 16

Had a great experience with Kevin Gittens from Lexus. He was professional, fair and his service was exceptional. If I am in the market for a Lexus I’ll for sure see Kevin again! Anyone else in the market was professional, fair and his service was exceptional. If I am in the market for a Lexus I’ll for sure see Kevin again! Anyone else in the market for one I would 100% refer to him! Thanks Kevin! More

Helpful 0

Report | Print

Wonderful Deal!! I'm glad I choose Lexus. Had a great experience with London Lexus Dealership, at the same time, I would like to thank miss Sue Vincent for helping us I'm glad I choose Lexus. Had a great experience with London Lexus Dealership, at the same time, I would like to thank miss Sue Vincent for helping us choose the most suitable vehicle and giving us the best service!! Highly Recommend anyone to meet Sue Vincent for your purchase!! Thank you Again!! More

Helpful 0

Report | Print

Purchased my new vehicle with the great help from Rick Watson! Very knowledgeable & helpful. Highly recommend him if you're in the market to purchase a Lexus Watson! Very knowledgeable & helpful. Highly recommend him if you're in the market to purchase a Lexus More

Helpful 0

Report | Print

Just bought a new Lexus NX Absolutely great service. Professionalism displayed by all I dealt with ie sales, finance, service etc. Dealership very well presented and in spotles Absolutely great service. Professionalism displayed by all I dealt with ie sales, finance, service etc. Dealership very well presented and in spotless condition. Would definitely recommend to friends. More

Helpful 0

Report | Print

Professional, knowledgeable and most important friendly - they really make you feel welcomed and important. Kevin was great. Hope to have a long relationship with Lexus. they really make you feel welcomed and important. Kevin was great. Hope to have a long relationship with Lexus. More

Helpful 0

Report | Print

Lexus of London provided us with amazing service when purchasing a new 2020 Lexus. We worked with Rick Watson, and he was very easy to work with. He had no problem allowing us to test drive the different purchasing a new 2020 Lexus. We worked with Rick Watson, and he was very easy to work with. He had no problem allowing us to test drive the different models we we’re interested in, and was really amazing when we finally decided on a vehicle. We then worked with both Rick and Chris Pinelli on finalizing the deal. The service was incredible and we are very happy with the service provided. We have not had service like this at any other dealership. More

Helpful 0

Report | Print

It was a pleasure This was my first time buying a vehicle by myself, Kevin made it very comfortable for me. Thomas was very nice as well. Thank You This was my first time buying a vehicle by myself, Kevin made it very comfortable for me. Thomas was very nice as well. Thank You More

Helpful 0

Report | Print

Just purchased another Lexus always happy with service and my salesman Kevin Gittens was awesome very professional and prompt with the appointments and keeping me informed and my salesman Kevin Gittens was awesome very professional and prompt with the appointments and keeping me informed More

Helpful 0

Report | Print

Very comfortable feeling Everyone at the dealership was pleasant and welcoming on first arrival and throughout the buying process. I would highly recommend buying from this de Everyone at the dealership was pleasant and welcoming on first arrival and throughout the buying process. I would highly recommend buying from this dealership or at least visiting to get a feel for how they do business. There was no pressure to do a deal at any time, which was much appreciated. Sue Vincent met us and spent virtually the entire afternoon with us driving 3 different versions of the RX 350. We had done our homework and sort of knew what we wanted but it was great to have someone walk us through the different options and make sure we were comfortable with the different configurations of the RX. I always cringe when I walk into a dealership and I know more about the vehicle than the salesperson but not with Sue, she knew her products well. We appreciated Alex's delivery presentation. We are very happy with our RX so far and look forward to enjoying it even more as we get into summer. Thanks to Lexus of London and especially Sue!!! More

Helpful 0

Report | Print

Good pricing Kevin was really helpful in choosing our vehicle. We went in with one vehicle in mind and he didn't try to force us into buying another, but he did sh Kevin was really helpful in choosing our vehicle. We went in with one vehicle in mind and he didn't try to force us into buying another, but he did show us another vehicle than the one we intended to test drive. The price of the car was great, considering it was a CPO vehicle, but there was really no room for any negotiation of any sorts. The purchasing experience was very nice however. At pickup they brought the vehicle inside the showoom and afterwards helped us understand all the features of the vehicle by sitting in the car and setting everything up. The overall experience was great, BUT there's 2 things that I didn't like. First was that we were unaware that the trade-in vehicle appraisal was being done with winter tires, which I was planning to keep to bring down the cost of the new ones I'd have to buy with the new car, as they're double the price. Secondly, we asked for a new license plate at time of purchase, but a week later, 20 minutes before pickup, I was called and asked if I was going to use the same license plate. I said no, I have a new license plate request on the bill of purchase a week ago, but then was told it was too late to get a plate and I could just use my old one and they'll remove it from the bill of purchase. More

Helpful 0

Report | Print