Dealership Experience
15 yrs, 10 mos
Industry Experience
36 yrs, 9 mos
Languages Spoken
English
425 Reviews
Write a Review425 Reviews of Susan Riddell
June 14, 2015
Visiting friends The staff at HMP makes you feel like you are the most important person in the dealership from the moment you walk in. Every one has a smile and greets The staff at HMP makes you feel like you are the most important person in the dealership from the moment you walk in. Every one has a smile and greets you like are a old friend. Any of my questions are answered directly or noted and followed up. I have full confidence in the staff at HMP to do the best for their customers. This is why I have been going back to the dealership for over 20 years to purchase my vehicles. Here is a short list of my past purchases: 1994 Bonneville SE 2001 Blazer 2005 Avalanche 2008 Enclave 2014 Enclave 2015 Cammaro Excellent job HMP More
Other Employees Tagged: Tim Hamather, Justin Parker , Anne Sullivan
May 16, 2015
Excellent! After my daughter bought her new car here last year,and seeing how good Dan was in making sure she knew all about her Chevy Cruz,, I also went to Dan After my daughter bought her new car here last year,and seeing how good Dan was in making sure she knew all about her Chevy Cruz,, I also went to Dan as he listens and takes his time with you. He doesn't push you into something if your not sure.He is a great guy!!and I too now have a Chevy Cruz and love it!...also , Susan , couldn't have done it without you!! More
Other Employees Tagged: Dan Brannon
May 14, 2015
Fantastic Everyone was very accommodating and kind and helpful Dan went above and beyond to make sure I understood everything Susan was thorough Everyone was very accommodating and kind and helpful Dan went above and beyond to make sure I understood everything Susan was thorough More
Other Employees Tagged: Dan Brannon
May 04, 2015
Great staff service and products that they actually stand by HMP is a rare dealship where you are a person first and a the sale is incidental. Chuck Erb is very friendly and willing to make it work for you. Su HMP is a rare dealship where you are a person first and a the sale is incidental. Chuck Erb is very friendly and willing to make it work for you. Susan is a very talented and personable individual. Tim has a great staff, and the slogan "Where Friendships Begin" is acurate. Below I am asked "role that the dealer salesperson plays ". Answer All options are relevant. Would not hesitate to recomend or shop HMP again. Probably my dealer of choice! More
Other Employees Tagged: Tim Hamather, Chuck Erb
April 02, 2015
two trucks later We have dealt with HMP twice now and could not be more pleased. Justin sold us our first truck in 2012 and now we have leased a second truck from Jus We have dealt with HMP twice now and could not be more pleased. Justin sold us our first truck in 2012 and now we have leased a second truck from Justin. His patience, knowledge and ability to explain things is wonderful. If he is unsure he does not hesitate to go to one of his more knowledgeable coworkers, rather than give misinformation. This last visit Sue in finance went above and beyond by helping out with some finance details that could have been dealt with on our own at home, but she took time out of her busy schedule to do it for us. We are both in our fifties and have dealt with various dealerships and HMP is topnotch. Thank-you Justin and Sue!! Terry and Val More
Other Employees Tagged: Justin Parker
March 05, 2015
Couldn't have went better This is a dealer comparable to no other. They listen to what you want, and from there help you find the perfect fit. From the size of our family and This is a dealer comparable to no other. They listen to what you want, and from there help you find the perfect fit. From the size of our family and our budget in mind, they set us up in an affordable lease with a stylish vehicle, making it nice to get away from our everyday minivan lifestyle. It is nice to know there are options, and they do everything they can to make those options available to their customers. We are excited to pile the kids in along with their hockey equipment and set out on our daily adventures. Thank you so much for making everything from the credit app to finding the right vehicle for us a stress free experience, we will continue to be loyal customers. More
Other Employees Tagged: Bill Vandeworp
February 26, 2015
More Than Pleased! Cathy Gray knows her stuff! I looked everywhere and could not find a Camaro as comparibly nice or as affordable as I did at Huron Motor Products. I bo Cathy Gray knows her stuff! I looked everywhere and could not find a Camaro as comparibly nice or as affordable as I did at Huron Motor Products. I bought a 2010 with 23 000 kms on it for under 20 grand."Sue" the finance lady was very patient and she helped me get a decent loan with a 630 credit score which I was very surprised about. Even adjusted the price of the vehicle so I could get financing.I thought I was going to have to go to one of those shady dealer ships where you pay 29% interest, but nope Sue made it happen. Huron Motor Products made my dream come true. I live more than an hour away but the drive was more than worth it. More
Other Employees Tagged: Cathy Gray
February 24, 2015
Top Notch customer service! This is the 3rd time I have purchased a vehicle at HMP and it certainly wont be the last! As a result of a motor vehicle accident I found myself in th This is the 3rd time I have purchased a vehicle at HMP and it certainly wont be the last! As a result of a motor vehicle accident I found myself in the market for a vehicle sooner than anticipated. Even though my reg salesperson (Justin Parker) was off on holiday his replacement Cathy Gray was quick to step up to the plate to help us find a replacement vehicle. Susan Riddel worked her magic ensuring the paper work and transfer went off without a hitch! I cant tell you how much we appreciate all the work these 2 did to help at such a stressful time! It is wonderful to go into a place and be treated with great dignity and respect Thank you Thank you Thank you!!!! Sincerely............. Rick S and Melody B More
Other Employees Tagged: Tim Hamather, Cathy Gray, Justin Parker
February 09, 2015
Shannon- Great Experience Bill Vandeworp was so friendly and helpful in finding us the vehicle that met all of our needs! He displayed a great deal of patience in taking the ti Bill Vandeworp was so friendly and helpful in finding us the vehicle that met all of our needs! He displayed a great deal of patience in taking the time to answer all of our questions and ensure our vehicle met our expectations. He was extremely professional and never made us feel rushed or pressured into making a purchase. Thanks again Bill! Susan Riddel was also incredibly helpful in getting us our vehicle quickly and ensuring all paperwork and transfer of insurance happened smoothly. Big thank you to you as well Susan! More
Other Employees Tagged: Bill Vandeworp
December 11, 2014
Outstanding Service Every time I consider purchasing or leasing a new car, the only place I consider going is HMP in Exeter, Ontario. Although it is outside of the city I Every time I consider purchasing or leasing a new car, the only place I consider going is HMP in Exeter, Ontario. Although it is outside of the city I live in, I never mind making the drive to get the best service around. The staff is friendly and always willing to go the extra mile to satisfy their customers. Tim Hamather and Susan Riddel have been fantastic to deal with and made it so easy. A huge thank you to the HMP staff for all of their hard work! More
Other Employees Tagged: Tim Hamather