Dealership Experience
15 yrs, 10 mos
Industry Experience
36 yrs, 9 mos
Languages Spoken
English
425 Reviews
Write a Review425 Reviews of Susan Riddell
September 20, 2016
my caddy Awesome experience by far the easiest and most pleasant time getting my car I so used the service dept for my other vehicle and was impressed with th Awesome experience by far the easiest and most pleasant time getting my car I so used the service dept for my other vehicle and was impressed with their service More
Other Employees Tagged: Tim Hamather, Cathy Gray
August 27, 2016
Extremly satisfied From our first telephone conversation to our visit for a test drive and finally a second visit to pick up our new vehicle we were treated with From our first telephone conversation to our visit for a test drive and finally a second visit to pick up our new vehicle we were treated with the outmost respect and courtesy from Tim and his staff. Secondary comment! While on vacation 3 weeks ago we had an issue with a service warning on our vehicle. We were able to contact Jim Dickens & he talked us through our problem. Things went well & we continued with our trip. Bev More
Other Employees Tagged: Tim Hamather , Anne Sullivan
August 25, 2016
"Excellent Experience" This was my first experience with HMP. I was looking at the new Cadillac XT5 in London. My friend suggested that I make the drive to Exeter. I was rea This was my first experience with HMP. I was looking at the new Cadillac XT5 in London. My friend suggested that I make the drive to Exeter. I was really impressed with the information and level of service that I was given by Tim Hamather.. Susan Riddel was very friendly and efficient working out my financing details. Tim was a pleasure to deal with and made my new car purchase a stress free experience. I will definitely recommend HMP to my friends and family! More
Other Employees Tagged: Tim Hamather
August 24, 2016
Thank you! Thank you to Justin and all the staff at HMP who helped put together my new Cruze. I'm really enjoying all the new features! Justin was a pleasure to Thank you to Justin and all the staff at HMP who helped put together my new Cruze. I'm really enjoying all the new features! Justin was a pleasure to deal with from the start and followed up with me promptly. It is much appreciated, the service was excellent. I highly recommend this dealership if your looking for a new vehicle. More
Other Employees Tagged: Justin Parker , Michelle
August 19, 2016
Fantastic experience! I had been looking at purchasing a new truck for sometime. After making up my mind to which dealership to deal with,I decided it was time to go in and I had been looking at purchasing a new truck for sometime. After making up my mind to which dealership to deal with,I decided it was time to go in and have a look. I had called and gotten ahold of Chuck Erb and explained what I was looking for and he set me up in a 2014 Silverado! I couldn't be happier with the whole process from trading my old Silverado to purchasing the new one, Chuck and Susan Riddell made the experience easy and comfortable! I definitely will be a lifelong customer! Thanks again ! Josh More
Other Employees Tagged: Chuck Erb
August 16, 2016
Josh S I recently purchased a fully loaded Cruze from Cathy at HMP. My family has purchased vehicles from Cathy over the last few years and I was delighted t I recently purchased a fully loaded Cruze from Cathy at HMP. My family has purchased vehicles from Cathy over the last few years and I was delighted to buy my car from her! The Administration and Finance team are extremely friendly and knowledgable. Cathy did an amazing job putting everything together and making sure I got the best car possible! Each and every sales person made sure that I was taken care of and not left unattended! HMP makes you feel like a family member rather than a customer! I will most certainly be back to buy my next car from HMP! 10/10, good job guys! More
Other Employees Tagged: Cathy Gray, Matt Ehgoetz , Anne Sullivan
August 10, 2016
Best dealership in southwestern Ontario I went looking for a new Chevrolet Silverado and my first stop was to HMP. My experience was amazing. The actual owner took me around the lot to sho I went looking for a new Chevrolet Silverado and my first stop was to HMP. My experience was amazing. The actual owner took me around the lot to show me the inventory. I wanted to keep them honest and went to a few dealerships in London (where I live) and couldn't find a salesperson anywhere. I went to Macmaster on Dundas E. three different times and finally had to go in and ask for a hand. Don't get me started on the trade in value they offered me. Was like a slap in the face. I went back to HMP and purchased my truck from them. I shouldn't have wasted my time in London. Save yourself time and aggravation by going and staying at HMP first. More
Other Employees Tagged: Tim Hamather
August 09, 2016
2016 Buick Enclave Sales team very professional and knowledgeable....very happy with my experience at HMP. Purchased 2 vehicles previously from HMP and not disappointed Sales team very professional and knowledgeable....very happy with my experience at HMP. Purchased 2 vehicles previously from HMP and not disappointed at all with most recent purchase. More
Other Employees Tagged: Dan Brannon
July 23, 2016
Amazing Service This is my second car from HMP. From the second I walked on the lot everyone I encountered was so helpful and kind. Cathy answered all of my questio This is my second car from HMP. From the second I walked on the lot everyone I encountered was so helpful and kind. Cathy answered all of my questions and found me my perfect vehicle. More
Other Employees Tagged: Cathy Gray
July 21, 2016
great Another superb job done by Chuck. He is very well informed and knows the business. Chuck finds what you want if HMP does not have it in stock. Have b Another superb job done by Chuck. He is very well informed and knows the business. Chuck finds what you want if HMP does not have it in stock. Have been dealing there for over 20 years. Very satisfied. More
Other Employees Tagged: Chuck Erb