Sue Vincent | Page 43

Without a Doubt. Without a doubt this dealership was the best to deal with overall in customer service and satisfaction. Sue Vincent the sales lady that sold me this 2 Without a doubt this dealership was the best to deal with overall in customer service and satisfaction. Sue Vincent the sales lady that sold me this 2016 SE 350 went far and beyond what was expected of her. Lexus of London should be very proud to have her on their team. I would definitely recommend this dealership to anybody who is looking for quality and service in a luxury vehicle. And ask for Sue Vincent..... you will be treated like royalty. Thanks so much Sue I had a blast working with you on this deal, we will be seeing you again. "Clear the showroom floor" we'll go two stepping....LOL More

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A "Thank you" to Sue Vincent! Sue offered me detailed, complete packages on two new models I was debating between before purchasing my new CT200 hybrid this month (October, 2015). Sue offered me detailed, complete packages on two new models I was debating between before purchasing my new CT200 hybrid this month (October, 2015). She patiently and immediately replied to the various questions I had, providing the exact information I was asking for in every case. For me, the purchase experience was further enriched by her tireless energy and delightful sense of humour! More

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Very knowledgeable and courteous Sue spent quite a bit of time with me and l felt no pressure at that visit to purchase a vehicle.She gave me a call a few days later when a used Lexus Sue spent quite a bit of time with me and l felt no pressure at that visit to purchase a vehicle.She gave me a call a few days later when a used Lexus came in that she thought l would like.I purchased that vehicle and enjoy the quality and luxury. More

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Great Service I recently purchased a pre-owned Lexus ES350 from Sue Vincent. Sue was very professional and quickly understood my needs. The entire process went very I recently purchased a pre-owned Lexus ES350 from Sue Vincent. Sue was very professional and quickly understood my needs. The entire process went very smoothly and took less than a week. I had taken my previous Lexus to this dealership and always had great service and it was nice to see that this level of service carried over to the sales side as well. I will definitely refer my friends to Sue at this dealership. More

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"I'd buy another car from Sue" Sue was very pleasant to deal with. I appreciated her knowledge, professionalism and courteous approach which made me feel comfortable with my new pur Sue was very pleasant to deal with. I appreciated her knowledge, professionalism and courteous approach which made me feel comfortable with my new purchase. I'm very happy with my new 2012 Lexus ES 350! Other staff with whom I have dealt - from the service manager to the shuttle drivers have all been very personable and helpful. More

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Amazing Dealership with Top Notch Customer Service Love my RX350, and the customer experience at Lexus of London. I bought a used RX350, and was absolutely wow'd when the dealership had the hood paint Love my RX350, and the customer experience at Lexus of London. I bought a used RX350, and was absolutely wow'd when the dealership had the hood painted for me free of charge when they noticed a high number of stone chips upon their final inspection. Sue Vincent was a pleasure to deal with from the moment we met, and I thoroughly enjoyed the orientation on the car, as I learned a lot about the features, and had many laughs along the way. Rhonda and Tracey also went the extra mile to help me out with my licensing transfers that required a couple of visits to the bureau to complete. This kinda customer sevice is hard to replicate...looking forward to a long relationship. More

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I'd buy another car from Sue Very friendly, no pressure sales from Sue. Good car and the price was right after some negotiation. I'd definitely go back to Sue and Lexus of Londo Very friendly, no pressure sales from Sue. Good car and the price was right after some negotiation. I'd definitely go back to Sue and Lexus of London when in the market for another car. More

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Wonderful experience I have had a Lexus car for several years now, and have just recently traded it. The car excited all of my senses (except taste! for all of the time th I have had a Lexus car for several years now, and have just recently traded it. The car excited all of my senses (except taste! for all of the time that I owned it. The service provided by the London Lexus dealership was exemplary. The whole experience of owning the car was a wonderful one for me. Marguerite Walker More

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Great car buying experience Our purchase of a new car at Lexus of London could not have been any better. The attention and service we received from Sue Vincent was beyond the be Our purchase of a new car at Lexus of London could not have been any better. The attention and service we received from Sue Vincent was beyond the best. Her knowledge of the Lexus cars is supreme and she helped us in choosing the right car for our needs. Sue made the whole process in buying a new car a very enjoyable experience and we can recommend Lexus of London and Sue Vincent for your new vehicle. More

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Experience Sue Vincent made us comfortable the minute we met her. She took the time to explain every detail about our RX350 and did not pressure us at any time t Sue Vincent made us comfortable the minute we met her. She took the time to explain every detail about our RX350 and did not pressure us at any time to buy. When we picked up our vehicle she went over everything with us again.. She definitely provided us with excellent customer service. Amanda Tapley, financial services manager was very patient with us when we asked her several questions before signing papers to purchase the car. She made several follow up phone calls to ensure we understood everything. Another example of excellent customer service. We brought our car in for the 30 day follow up and the service was outstanding. They employees couldn't do enough for us!!! More

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