Shane Marion | Page 3

My 12” Uconnect display failed after a overnight update & the software killed my battery. Shane was able to fit me in, change my battery & then get the software back up & running. Definitely worth the drive the software killed my battery. Shane was able to fit me in, change my battery & then get the software back up & running. Definitely worth the drive from my home to here for some good service. The mechanic joe was also awesome! Tested the battery & made sure all connections were tight! More

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Exceptional service from Shane Marion Had to bring our Jeep Grand Cherokee in for service as check engine light came on. Have to take the time to write about Shane Marion in Service. He Had to bring our Jeep Grand Cherokee in for service as check engine light came on. Have to take the time to write about Shane Marion in Service. He is so approachable and always accessible to handle any of our service needs. When we purchased this vehicle at Team Chrysler, I felt a little lost with the service department. I didn't understand the timing of service for our new vehicle, it was different than how things were handled at other (non-Chrysler) dealerships we've dealt with. Shane took on the responsibility of servicing our vehicle and has been there for us ever since! His professionalism and understanding of our expectations from a service department are truly outstanding. He is the one at the dealership that has won us over to possibly buy future vehicles and to recommend the dealership to others. I am truly appreciative of all of his efforts to be there for us and work to resolve any issues we have with our vehicle. Just an awesome service experience because of him! More

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Even during COVID, these guys are great! I had to get my brakes done and Shane ensured that I got in and out quickly! Shane does a fantastic job each time looking after my car’s needs! I had to get my brakes done and Shane ensured that I got in and out quickly! Shane does a fantastic job each time looking after my car’s needs! I had to get my brakes done and given the current situation with COVID, he was still incredibly understanding and made sure I was done quickly. I was out in roughly just under two hours, no issues. These guys are no BS and all customer service! More

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Friendly and Excellent Service It's always an excellent and warmth accomodation everytime I visit for my vehicle services. Shane and Chris are always warm, friendly, accomodating It's always an excellent and warmth accomodation everytime I visit for my vehicle services. Shane and Chris are always warm, friendly, accomodating everytime I visit the service center. They are both focused on client satisfactions and sees a feeling of value added service. More

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15 years of service I just bought my third vehicle from Team Chrysler, just based on the type of service they provide. Shane has been servicing my vehicles for the past 1 I just bought my third vehicle from Team Chrysler, just based on the type of service they provide. Shane has been servicing my vehicles for the past 15 years. He has always been polite, attentive to my needs and given me great recommendation to save me money. Thank you, Shane, for taking care of my cars, looking forward for your help with my new RAM. More

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friendly and understanding. had some major motor work done to my jeep Cherokee a couple of years ago and they helped me by getting me the best price and deals to repair it. since had some major motor work done to my jeep Cherokee a couple of years ago and they helped me by getting me the best price and deals to repair it. since then I take it in for repairs that I cant handle or don't have time to do. the service adviser always offers the best solution for the problem, and understands my financial situation at times. caring and helpful dealership. thanks More

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Helpful and caring I always take my car to this center for regular service or any other issue. I don't take it any other place, because I believe that I get the best ser I always take my car to this center for regular service or any other issue. I don't take it any other place, because I believe that I get the best service with original parts so I feel safe and comfortable driving my car. I always deal Shane Marion for more than six years now. Shane is honest, professional, helpful, caring and very friendly. I am confident that my car is in safe hands and is very well taken care of. More

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Impeccable Service The Service I continually receive from Team is top notch. Being my primary choice for Quality service since 2007, I can say that I have not been let d The Service I continually receive from Team is top notch. Being my primary choice for Quality service since 2007, I can say that I have not been let down in any way and nor have my expectations never been met. Each problem has been accurately diagnosed and repaired. Any subsequent issue has also been addressed quickly and appropriately. I feel as though my service representative has a firm grasp of knowledge concerning Chrysler, Jeep, Dodge vehicles and he understands possible issues experienced by the Customers. As well, I can say the work is completed as obligated and when promised. I'm quite comfortable and confidant that I can trust this dealership with my service and repair needs. More

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Just wanted to thank Shane Marion for the great service he provided me. Great customer service Shane. 5 stars service will diffently keep coming back. he provided me. Great customer service Shane. 5 stars service will diffently keep coming back. More

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Went on Friday Jan 10th for safety inspection on my 2016 Journey and it was done promptly and professionally as always; excellent service like before! Journey and it was done promptly and professionally as always; excellent service like before! More

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