Romeo Nissan | Page 9

Our purchase experience from Lexus of London started with a very friendly welcome from the concierge desk. The gentleman at the front desk set us up with a sales person right away even though we had come wit a very friendly welcome from the concierge desk. The gentleman at the front desk set us up with a sales person right away even though we had come without prior notice. The sales team was very professional, kind, and honest throughout the experience. Special thanks to Lisa Ali our sales person who was great - and fortunately patient with all the questions we had! Lisa also directed questions to the correct people whom had great knowledge in service and financing. We met with the service manager Romeo Nissan as well whom gave us an excellent summary and options of our Lexus vehicles warranty. Overall, purchasing from Lexus of London was a great experience I would recommend to family and friends. The team was excellent and the price was very fair compared to other dealerships including GTA. More

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Clean dealership bright and not too crowded a little bit slow to greet you however still better than all the others I visited slow to greet you however still better than all the others I visited More

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Very clean place associates provide top notch customer service. Very helpful and informative. They make sure you are completely satisfied before leaving the dealership. service. Very helpful and informative. They make sure you are completely satisfied before leaving the dealership. More

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Jillian Cook is amazing. She made sure we got what we wanted and in record time She made sure we got what we wanted and in record time More

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Great customer service. Always feel like I’m being treated honestly whether purchasing a vehicle or having it repaired. Always feel like I’m being treated honestly whether purchasing a vehicle or having it repaired. More

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I have been dealing with Lexus of London for the past 10yrs very satisfied with their service & personnel 10yrs very satisfied with their service & personnel More

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I am happy with the service at this dealership. If I have an issue I would notify them. If I have an issue I would notify them. More

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I dealt with Shanna in the service department. She was professional yet friendly and most importantly very knowledgeable. She was professional yet friendly and most importantly very knowledgeable. More

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Always excellent service when I visit Lexus of London. Service advisors are responsive to my needs. On my last visit the service advisor, Shanna, ensured The service I received was at the top of the scale Service advisors are responsive to my needs. On my last visit the service advisor, Shanna, ensured The service I received was at the top of the scale. This type of reception is what I have experienced consistently in excess of the plus 10 years I have been dealing with the company.from all employees. Any maintenance issues or repairs have been dealt with effectively by the team in the shop to my complete satisfaction. More

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Never have I had such a pleasant new vehicle purchase. Rick Watson was the perfect sales associate to deal with. Very knowledgeable, accommodating and a real pleasure to deal with. Every question answered Rick Watson was the perfect sales associate to deal with. Very knowledgeable, accommodating and a real pleasure to deal with. Every question answered and every concern dealt with. The whole experience from original questions to eventual delivery could not be improved. Great job and a great representation/face of the Lexus of London dealership and team. More

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