Romeo Nissan | Page 10

They were very caring and considerate of my circumstances and communication was good throughout the entire process! and communication was good throughout the entire process! More

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Service department is excellent and focused on the customer. The work was done on time without any surprises. customer. The work was done on time without any surprises. More

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Lexus of London has always been top shelf in the service area. I was so happy to hear Romeo Nissan is bk in a management capacity! Jillian was very helpful in my recent visit! I hope to make a decision soon area. I was so happy to hear Romeo Nissan is bk in a management capacity! Jillian was very helpful in my recent visit! I hope to make a decision soon on upgrading to a newer Lexus Suv! More

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Always helpful, pleasant and professional. Appointments are never a problem and having a car assigned without having to wait is soooo helpful.Always love stepping into my CLEAN car after servic Appointments are never a problem and having a car assigned without having to wait is soooo helpful.Always love stepping into my CLEAN car after service is a real plus!! It's key for keeping me as a clients thank you and by the way Lexus/Toyota reliability of the car itself minimizes the cost of ongoing service another real fact for staying with this manufacturer. More

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Jordan is amazing! He made it an easy process with trading in my old vehicle! Absolutely love my new Lexus IS350!!! Thank you! 10/10 He made it an easy process with trading in my old vehicle! Absolutely love my new Lexus IS350!!! Thank you! 10/10 More

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I have leased 3 Lexus SUVs from Lexus of London since 2010 and I keep coming back due to first class sales and service personnel. Rick Watson is intelligent, professional, knowledgeable, personable and 2010 and I keep coming back due to first class sales and service personnel. Rick Watson is intelligent, professional, knowledgeable, personable and caring. The manufacturing process was delayed by the "chip" shortage and Rick kept me informed throughout. He is definitely " the best"! More

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Best dealership by far. Rick was fantastic with the entire process. If your looking for a new or used vehicle, contact Rick. I've had such a great experience with both my ca Rick was fantastic with the entire process. If your looking for a new or used vehicle, contact Rick. I've had such a great experience with both my cars that I've purchased through Lexus. Would not go to another dealer. Thank you so much for being great in all you do for your customers! More

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Truly grateful for Lexus. I wouldn't go to another dealer. I've had the best service with both vehicles I have purchased. Rick Watson has been amazing, best in sales in my opi I wouldn't go to another dealer. I've had the best service with both vehicles I have purchased. Rick Watson has been amazing, best in sales in my opinion!! Thank you Rick! Would buy another Lexus tomorrow from you if I had to. Thank you for answering all my questions. You've made the experience amazing! Best dealership by far! More

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Listened very well. Answered all our questions. Delivery day was perfect. Accommodated our requests and things we wanted. Answered all our questions. Delivery day was perfect. Accommodated our requests and things we wanted. More

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I have purchased or leased a Lexus continuosly from this dealership since 1998. I have been consistently impressed with essentially everyone I have encountered with their professionalism, compassion, and a dealership since 1998. I have been consistently impressed with essentially everyone I have encountered with their professionalism, compassion, and a culture which makes the customer feel that they are the most important person. Amongst all the Lexus staff that I have encountered, two stand out. One is Jillian Cook who was the point person for my recent purchase of an NX. She stood out as the consumate "listener", who understood my current unique circumstances and worked tirelessly with Stephanie Shearsby to make the deal a reality. The second individual is Romeo Nissan. Once again, as with Jillian, his main strength is that he listens and makes the customer feel "special" and valued. These qualities are of immense value in service delivery (I compare my treatment at Lexus with the local Mercedes-Benz dealership). I would strongly recommend the Lexus dealership to anyone interested in a new vehicle purchase. More

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