Romeo Nissan | Page 4

This was the first time I even considered purchasing a Lexus. Rick was wonderful from the first moment I met him and he took the time to answer all of my many questions over several weeks. I was decidin Lexus. Rick was wonderful from the first moment I met him and he took the time to answer all of my many questions over several weeks. I was deciding between two different dealerships and Rick never tried to steer me one way or the other, which I really appreciated . What he did do was make himself available every time I just popped in to look at the vehicles. When I did decide on what I wanted, he went above and beyond in helping me pick the colour by lining them all up together so that I could make my decision. I have purchased several vehicles in my 65 years but no dealership that I had gone to before made sure once I purchased the vehicle that I understood all the many functions and how they worked. I was also made aware that if I had any other questions, they are only a phone call away. The service department and the young man that went over the vehicle and taught me its features just made the whole experience wonderful. I look forward to our continued dealings. I am just loving my Lexus UX 300 H, It’s exactly what I was looking for and it is incredibly comfortable and fun to drive. More

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Lexus service staff continue to be the most efficient, courteous and competent when it comes to unexpected repairs. Thank you Dale and Romeo for your help! courteous and competent when it comes to unexpected repairs. Thank you Dale and Romeo for your help! More

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It was a pleasure to work with Jillian. From our initial meeting, she was friendly, knowledgeable and easy to talk with. She had the car ready for a test drive on our first visit, and exp From our initial meeting, she was friendly, knowledgeable and easy to talk with. She had the car ready for a test drive on our first visit, and explained everything I needed to know prior to driving off the lot. There was no high pressure sales strategies. Excellent follow up to my emails and phone messages. When the sale was complete, the finishing touch was red roses with a beautiful handwritten note and a warm hug. More

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Romeo stands out for his exceptional customer service and deep vehicle knowledge. His team, especially Dale Craig, consistently goes above and beyond, making every visit a great experience. Thanks to them, m deep vehicle knowledge. His team, especially Dale Craig, consistently goes above and beyond, making every visit a great experience. Thanks to them, my car always runs perfectly. Highly recommend! 🚗🌟 More

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Recently, we were involved in an accident with our Lexus. Unfortunately, the car was written off. Romeo was there for us, expressing concern, providing advice, and attending to our immediate needs. Four days Unfortunately, the car was written off. Romeo was there for us, expressing concern, providing advice, and attending to our immediate needs. Four days later, our other older Lexus had an unexpected starter malfunction. Again, Romeo rose to the occasion, meeting the tow truck driver, analyzing the issue and providing us with affordable advice on repairs. In addition, he was able to get the vehicle back to us in less than a day knowing we were down to this one vehicle. He is an exemplary Service Manager, who we trust on all issues. More

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Her reverse parking is amazing! And great personality. Also very pleasant to deal with in the service dept. And great personality. Also very pleasant to deal with in the service dept. More

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I NEVER EVER MET ANYONE IN ANY DEALERSHIP HELP US AND HE IS VERY LIIK MR.MARIO I HOPE EVERY BODY LEARING FRROM HIM HOW HE DEAL WITH CUSTOMER. MY BEST REGARDS TO MR.MARIO IS VERY LIIK MR.MARIO I HOPE EVERY BODY LEARING FRROM HIM HOW HE DEAL WITH CUSTOMER. MY BEST REGARDS TO MR.MARIO More

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I always have great service and they are so friendly and helpful. My car runs great thanks to their expertise. Many thanks. helpful. My car runs great thanks to their expertise. Many thanks. More

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Very friendly people who are willing to help you with anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase More

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As usual Romeo and his team members (Dale Craig) always exceed my expectations ! Keep up the quality work exceed my expectations ! Keep up the quality work More

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