Romeo Nissan | Page 39

Excellent service! Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned and detailed! Thank you! More

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2017 Lexus NX300h purchase From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue V From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue Vincent really was helpful in finding the right model for my purposes. ., Kylie had all the paperwork waiting for me (ably assisted by lindsay) very soon after my trade in was assessed--brought in the trade in, went to lunch, and everything was ready to sign upon my return. . . Even Romeo came out to congratukate me on the purchase. I know I am in good hands with Lexus of London The settings and Navigation were clearly explained by a personable and knowledgeable young delivery specialist ( i think that is the title and that her name is Lauren). I was able to do easily manage my own further customizing at home, consulting the book only once (to lower the heads up on the windshield just a notch) More

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First Lexus Purchase Out looking at used cars, we stopped by Lexus on a whim, my wife always wanted a Lexus. Staff were busy but we were welcomed and ensured someone woul Out looking at used cars, we stopped by Lexus on a whim, my wife always wanted a Lexus. Staff were busy but we were welcomed and ensured someone would be with us soon. We were introduced to Rick. Rick was very helpful and courteous, he understood we were just beginning to look and were thinking used. Rick took the time to answer all our questions in a friendly, professional manner and recommended a vehicle based upon our conversation. Rick is an excellent communicator with a no pressure sales approach and we ended up purchasing a new vehicle for my wife on that day. Our overall experience at Lexus of London was exceptional, staff are very attentive from initial greeting to taking delivery of the vehicle. We highly recommend Rick and Lexus of London. Already considering our next Lexus purchase and will be dealing with Rick again. More

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Great experience with executive package I recently purchased the executive package to give my NX a freshening up. When I got it back it looked amazing. It looked as it did when I bought it. I recently purchased the executive package to give my NX a freshening up. When I got it back it looked amazing. It looked as it did when I bought it. They got the salt stains out of the carpet and clean the interior beautifully. Will definitely be taking it back there again More

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GS 350 Excellent service is the standard here. The best treatment whether it's for an oil change or a big service job. They work hard to earn the trust and b Excellent service is the standard here. The best treatment whether it's for an oil change or a big service job. They work hard to earn the trust and business of their customers. More

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Thank you Romeo !!! Thank you for arranging the service on my RX and the ability to have a loaner for the weekend ! We appreciate the service. Always so accommodating. Thank you for arranging the service on my RX and the ability to have a loaner for the weekend ! We appreciate the service. Always so accommodating. More

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Always friendly and accommodating Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back to correct work done More

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Service Well organized , punctual and friendly service experience Hassle free._' I don't think there is anything else that needs to be said. Good work. Well organized , punctual and friendly service experience Hassle free._' I don't think there is anything else that needs to be said. Good work. More

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Another Great Automobile Experience from Lexus. The reference for Lexus of London should and does deserve a " Best All Over" reference! This for location, service, staff and management, All The reference for Lexus of London should and does deserve a " Best All Over" reference! This for location, service, staff and management, All top notch -- try them, you will agree. G. Bathgate. Now let me expand on my Lexus experience. Betty & I took possession of our new 2019 UX, Truly a great experience and we would like to thank Boss Chris and his fine staff for their appreciated assistance . To name a few -- Rhonda from reception, Kylie Ellis, Susan Vincent, Natalie Marsh from sales and Keven Gittens from delivery. Also, thanks offered to all the individuals listed below who added their assistance when requested, More

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Excellent Customer Service I would like to take the opportunity to say what wonderful service my husband and I keep getting time and time again. We maintain our vehicle at Lexus I would like to take the opportunity to say what wonderful service my husband and I keep getting time and time again. We maintain our vehicle at Lexus because of their commitment to their customers and their attention to detail. For this reason my husband and I would totally buy another Lexus when the time is right. Thanks to the great staff and the amazing service representatives they have. Great job. More

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