"Always Great Service"
- Mike C
The service advisors are always friendly, but professional, and helpful. Always follow up to check before doing additional work. Purchased our last two vehicles through the delership primarily due to dreat service experiences.
"Service and parts department very helpfull "
- Darcy Bell
Brought my daughters car in for a idle issue and got the car back the same day . Service department explained the bill and I also got a 5% discount because of high mileage promotion .
"Always Hassle Free!!"
Service is always super great at Wester GMC Buick! Mechanics are efficient! Staff is knowledgeable! They can always fit us in when we need work done. We are happy customers!!
Took my Terrain to Western GMC for a recall requirement. Renee Neudorf assisted me with getting a loaner vehicle, understood that I had a dog with medical requirement to travel with me at all times, she went the "extra mile" when there was a bit of a glitch with extra repairs required on the vehicle. My husband and I have been dealing with Western GM for 15+ years and would not even consider going anywhere else. Hats off to you Renee!
"Western GMC will make it right!"
I brought my 2007 Chevrolet Avalanche LTZ in for service for a problem that has plagued many GMC vehicles. The problem appears to be a software related one to which there is no known fix for yet according to General Motors. The issue is that the vehicle is seeing an alcohol content of between 50-70 percent which makes the vehicle run very rich and throwing p0174 and p0175 codes in the computer. This is a problem which is all over the internet, but to which General Motors is not acknowledging to it's customers. Thank you Western GMC, and Don Fricker standing behind your service, and performing another reset to my engine computer so I may continue to drive my vehicle. Let's hope General Motors will find a correct "fix" to this issue.
"Best Dealership in Canada"
A large statement I know but after dealing with so many in Canada over the years, it's true from my perspective. Zero pressure sales from Aaron and Jamie, quick return on the pricing and always find the vehicle I want. 3 Sierra Denalis later and several friends and family referrals later, this is the best dealership I have ever used.
I have purchased a few vehicles as well as recommended many of my friends and associates. Great service. Fair prices.Great staff. Look forward to future dealings with Western.
"Western GMC = "Consummate Professionalism""
- JP Civil Contracting
For the past 7 years we've bought all our vehicles from Jamie and his staff @ Western GMC. The degree of professionalism & courtesy we experience on every visit, keeps us coming back, every time. Whether its Sales, Service, Parts, or Repairs, just pick up the phone & make a call.
JP Civil Contracting
Other Employees Tagged:
"Top Notch Experience"
- Mike Swityk
Just wanted to pass on Some Positive Feedback. I was in your Dealership last week, and had some warranty issues on my 2015 GMC 2500 Duramax, The Friendly, smiling Service I Received from Renee in Service was Top Notch, Great Attitude and Very Professional, along with Don the Service Manager as well. All My concerns and issues were taken care of as well as some major recommended service items too. I Am A Small Business Owner My self and have Been a Loyal New GM Customer for Over 30+ Years with the purchase of 5 Brand New Duramax's in the the last 12 years and I have Never Been so impressed and treated so well as I Have at Your Dealership, All of Your staff I have seen or dealt with have Great attitudes, and are always HAPPY to see you!! The Best advertising is "Word of Mouth" as it is in My Business, and you Guys can be Reassured that I will be spreading the word, that WESTERN GMC is the Place to go for any vehicle you Need.or for Service!!! Thanks So Much!! Mike Swityk (881996 ALBERTA LTD. O/A M.T. CONCRETE SERVICES LTD.)
"Quick & Accommodating"
They got me in quickly and took care of me right away. The service was performed as promised and explained to me all at a very fair price. In fact they were less expensive than the quick lube place I went to last time.