231 Reviews
Write a Review231 Reviews of Phil Dao
August 25, 2016
Great experience Great service and good people. No pressure just good service. Treated us with respect an explained everything thoroughly. We would definitely refer Great service and good people. No pressure just good service. Treated us with respect an explained everything thoroughly. We would definitely refer people to this dealership. More
Other Employees Tagged: Tim Beach, Alex Keong, Jim McAlorum, Khalil Aburashed
August 23, 2016
Great experience once again! This was my third lease from Charlesglen and once again a great experience. From start to finish the leasing process was a smooth and easy. Thank This was my third lease from Charlesglen and once again a great experience. From start to finish the leasing process was a smooth and easy. Thank you Theresa, Phil and Jim. More
Other Employees Tagged: Theresa Bishop, Tim Beach
August 13, 2016
Charlesglen customer service goes beyond excellence Besides Toyota's quality, Charlesglen offers a customer service that gives additional value to my new 4Runner. Charlesglen staff are very professional Besides Toyota's quality, Charlesglen offers a customer service that gives additional value to my new 4Runner. Charlesglen staff are very professional and attentive. I highly recommend Charlesglen for your new Toyota More
Other Employees Tagged: Jim McAlorum, Tyler Medland , Edmund Lam
August 11, 2016
Charlesglen Sales/Sean Nixin Exceptional customer service and treatment during our car buying experience. No pressure sales, lots of information on the product lines. Ability to t Exceptional customer service and treatment during our car buying experience. No pressure sales, lots of information on the product lines. Ability to test drive multiple models and time to make the best decision for my family. Sean Is personable, knowledgeable and easy to work with. Delivery experience was phenomenal! Appreciate the overview that Mark gave us prior to taking the vehicle before taking it off the lot. Alex and Dan in the Finance office laid out our purchase/lease options and made the experience painless. Have been going to the service department for a number of years and have always been pleased with the level of professionalism and honesty. More
Other Employees Tagged: Alex Keong, Mark Peters, Mark McQueen , Sean Nixon
August 08, 2016
Attentive and professional attitude The entire staff at Charlesglen Toyota treated me with a high level of professionalism. All of the staff where very personal and attentive to my need The entire staff at Charlesglen Toyota treated me with a high level of professionalism. All of the staff where very personal and attentive to my needs. I would recommend this dealership to anyone looking to purchase a new Toyota. More
Other Employees Tagged: Mark Peters, Tyler Medland , Kerri Hope, Sean Nixon
July 19, 2016
Very helpful and friendly I had been looking at 4Runners on the net since my truck broke 190,000 km. Decided to stop in to Charlesglen to test drive one. They had the exact m I had been looking at 4Runners on the net since my truck broke 190,000 km. Decided to stop in to Charlesglen to test drive one. They had the exact model I was looking for, and the next thing I know,we were working on a deal. The price they offered me for my old vehicle was fair and we came to an agreement. I picked up the 4Runner the next day! Fast friendly....Thanks! More
Other Employees Tagged: Jim McAlorum , Sasha Willson
July 04, 2016
Great overall experience Great experience overall. Staff are very helpful and knowledgable. Pricing was excellent, by far the best compared to Honda and Mazda which was unex Great experience overall. Staff are very helpful and knowledgable. Pricing was excellent, by far the best compared to Honda and Mazda which was unexpected as I was trading in a 3 year old Honda CR-V! Would not hesitate to deal with the same team in the future. More
Other Employees Tagged: Jim McAlorum , Harris Kok, Ryan Slaney
June 29, 2016
Charlesglen Toyota a Class Act! Charlesglen Toyota staff are professional and sincere in putting their customer first . Family referred us to this dealership because of their satisf Charlesglen Toyota staff are professional and sincere in putting their customer first . Family referred us to this dealership because of their satisfaction. Jim McAlorum passed us onto Harris Kok who was a wealth of information, helping us make our final decision. It was a relaxing and pleasant experience and he will get our referrals. Picking up our new vehicle, Jim explained all the new gadgets with his usual wit and humor. It will take these seniors awhile to figure it all out, but we're up for the challenge! More
Other Employees Tagged: Jim McAlorum , Kerri Hope, Harris Kok, Ryan Slaney
June 28, 2016
Quick and Easy The team over at Charlesglen helped me buy a brand new car for the first time in my life and it is great! No money down and no interest for 36 months! The team over at Charlesglen helped me buy a brand new car for the first time in my life and it is great! No money down and no interest for 36 months! Yahoo!! More
Other Employees Tagged: Alex Keong , Brad Brock
June 22, 2016
Everyone was so professional and helpful I gave a 5 star review because everyone was very accommodating and answered all my questions. My car was ready for me on the date requested. The only I gave a 5 star review because everyone was very accommodating and answered all my questions. My car was ready for me on the date requested. The only thing missing was the brownies for Jim, next time ;) The financing team was fast and did a thorough job. More
Other Employees Tagged: Alex Keong, Jim McAlorum , Brad Brock