Phil Dao | Page 21

Extraordinary experience! We are extremely happy with our Toyota Rav 4 purchase thru Charlesglen Toyota! Very friendyl staff from the floor sales people to sales manager,fina We are extremely happy with our Toyota Rav 4 purchase thru Charlesglen Toyota! Very friendyl staff from the floor sales people to sales manager,finance manager and delivery coordinator. More

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Buying a new Prius C Since I have owned Toyota cars for the past 30 years, when it came time to buy a new car for my wife, we chose to deal with this dealership where I bo Since I have owned Toyota cars for the past 30 years, when it came time to buy a new car for my wife, we chose to deal with this dealership where I bought a RAV 4 8 years ago. We were met by Tyler Medland who was extremely friendly and showed us the Prius C which we were thinking about buying. We did a test drive in one of the ones available that day and after deciding that it was the car we wanted, Tyler walked us through the paperwork. The General Manager ,Tim Beach came to meet us and congratulated us on our new purchase. All very friendly. Then we met Phil Dao , we went over the financing with him and other details. Since we chose the Electric Lime Metallic colour, we were informed that we would have to wait a few weeks for the car... No big problem , it turned out to be less than 4 weeks as we also had the seat changed from black leather to tan colour. When we came to pick up our car, we met again with Tyler who was is very cheerful self also with Phil Dao who after going over the final paperwork,put us with Dan Wilson the Service advisor who took us downstairs to see the car . It looked amazing , the colour was great and our tan leather seats were a great match with the outside Electric Lime Metallic colour . Dan took a picture for us and then explained the features of the car and hooked up our cell phone into the system . Dan was extremely helpful and it was greatly appreciated. Overall our experience was enjoyable and we have another great Toyota car in the family. Job very well done by all the people we met. More

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Overall a good shopping experience Set up a test drive appointment online. Tyler made a little YouTube video introducing himself and the vehicle I was interested in. Tyler was knowledge Set up a test drive appointment online. Tyler made a little YouTube video introducing himself and the vehicle I was interested in. Tyler was knowledgeable about vehicle and went through features before test drive. After test drive went back and forth on price and ended up purchasing. This is the 2nd used vehicle I have bought from Charlesglen Toyota and would buy from them again. After sales service was required and everything was checked/repaired quickly. Recommended to anyone. Check them out. More

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Purchase without Pressure We just bought a new Toyota Highlander from Charlesglen and one of the main reasons was the friendly, positive experience of the sales department. Tyl We just bought a new Toyota Highlander from Charlesglen and one of the main reasons was the friendly, positive experience of the sales department. Tyler was knowledgeable about the vehicle and flexible with his time. He communicated the benefits of the Highlander, Charlesglen Service Department, and Toyota in general without putting a lot of sales pressure on us. We are very happy with the dealership and look forward to maintaining our vehicle through the well-equipped Service Department. More

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The staff is very friendly and helpful. They had prepared all the paperwork prior to us arriving to pick up our car. The dealership has many amenities for the care of the customer and the ca They had prepared all the paperwork prior to us arriving to pick up our car. The dealership has many amenities for the care of the customer and the car. More

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Service was so great we bought TWO cars. My husband was looking for a new truck - and the staff and service was so fantastic - we decided to trade both our current vehicles in and buy one pre My husband was looking for a new truck - and the staff and service was so fantastic - we decided to trade both our current vehicles in and buy one preowned and one new. We can't say enough about that staff here, kind, patient and genuine. And oddly enough - I'm looking forward to just coming back for regular service to see them all again! More

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Great Experience I had a wonderful experience picking up my new vehicle. Jim McAlorum was awesome! Mark was very easy to work with and helped me understand the whole I had a wonderful experience picking up my new vehicle. Jim McAlorum was awesome! Mark was very easy to work with and helped me understand the whole process. More

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We had a good experience at Charlesglen Toyota This is my second lease of a Prius from Charlesglen. We were treated fairly and the dealership procured the car we wanted even though they did not hav This is my second lease of a Prius from Charlesglen. We were treated fairly and the dealership procured the car we wanted even though they did not have a model on their lot. Financing was easily arranged and delivery was as good as expected. More

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Great car purchase experience We just bought a new car from Charlesgen Toyota. It was a great experience from start to finish. The sales person, Hala, was helpful and accommodating We just bought a new car from Charlesgen Toyota. It was a great experience from start to finish. The sales person, Hala, was helpful and accommodating, the price was right, and we didn't feel pressured to add in the expensive extras, Thanks Toyota. More

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Great Very good experience buying my SCION I'M 6 from Charlesglen. Tyler was good, so was Phil Dao and also Jim the delivery co-ordinator. Very good experi Very good experience buying my SCION I'M 6 from Charlesglen. Tyler was good, so was Phil Dao and also Jim the delivery co-ordinator. Very good experience, no hard sell which I really appreciated !! Certainly would really recommend Charlesglen to anyone. Thank you for the good experience. More

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