Phil Dao | Page 22

Purchase without Pressure We just bought a new Toyota Highlander from Charlesglen and one of the main reasons was the friendly, positive experience of the sales department. Tyl We just bought a new Toyota Highlander from Charlesglen and one of the main reasons was the friendly, positive experience of the sales department. Tyler was knowledgeable about the vehicle and flexible with his time. He communicated the benefits of the Highlander, Charlesglen Service Department, and Toyota in general without putting a lot of sales pressure on us. We are very happy with the dealership and look forward to maintaining our vehicle through the well-equipped Service Department. More

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The staff is very friendly and helpful. They had prepared all the paperwork prior to us arriving to pick up our car. The dealership has many amenities for the care of the customer and the ca They had prepared all the paperwork prior to us arriving to pick up our car. The dealership has many amenities for the care of the customer and the car. More

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Service was so great we bought TWO cars. My husband was looking for a new truck - and the staff and service was so fantastic - we decided to trade both our current vehicles in and buy one pre My husband was looking for a new truck - and the staff and service was so fantastic - we decided to trade both our current vehicles in and buy one preowned and one new. We can't say enough about that staff here, kind, patient and genuine. And oddly enough - I'm looking forward to just coming back for regular service to see them all again! More

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Great Experience I had a wonderful experience picking up my new vehicle. Jim McAlorum was awesome! Mark was very easy to work with and helped me understand the whole I had a wonderful experience picking up my new vehicle. Jim McAlorum was awesome! Mark was very easy to work with and helped me understand the whole process. More

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We had a good experience at Charlesglen Toyota This is my second lease of a Prius from Charlesglen. We were treated fairly and the dealership procured the car we wanted even though they did not hav This is my second lease of a Prius from Charlesglen. We were treated fairly and the dealership procured the car we wanted even though they did not have a model on their lot. Financing was easily arranged and delivery was as good as expected. More

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Great car purchase experience We just bought a new car from Charlesgen Toyota. It was a great experience from start to finish. The sales person, Hala, was helpful and accommodating We just bought a new car from Charlesgen Toyota. It was a great experience from start to finish. The sales person, Hala, was helpful and accommodating, the price was right, and we didn't feel pressured to add in the expensive extras, Thanks Toyota. More

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Great Very good experience buying my SCION I'M 6 from Charlesglen. Tyler was good, so was Phil Dao and also Jim the delivery co-ordinator. Very good experi Very good experience buying my SCION I'M 6 from Charlesglen. Tyler was good, so was Phil Dao and also Jim the delivery co-ordinator. Very good experience, no hard sell which I really appreciated !! Certainly would really recommend Charlesglen to anyone. Thank you for the good experience. More

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Top Notch All the staff I came into contact with at Charlesglen were completely professional, respectful, genuine, attentive, and thorough. From start to finis All the staff I came into contact with at Charlesglen were completely professional, respectful, genuine, attentive, and thorough. From start to finish, my vehicle purchasing experience was stress free. From the vehicle to the paperwork, all my questions were anticipated and when I did have something to ask, answers were prompt and patient. This is my first Toyota, I love the vehicle and equally important, I love the dealership. I look forward to a long relationship with Charlesglen, and would not hesitate to recommend them based on their customer service alone. Fiirst vehicle experience that has made me feel like a supported family member - truly terrific. More

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Awesome Customer Service I walked into this dealership not knowing what to expect. I had a great group of people that helped me out. James Courtright, Phil Dao, and Katharine I walked into this dealership not knowing what to expect. I had a great group of people that helped me out. James Courtright, Phil Dao, and Katharine Toyne. Id definitely recommend this team. They stayed within my budget and looked after everything i was looking for in a vehicle. I got to drive my dream truck off the lot! More

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Very good buying experience. The staff at Charlesglen is Awesome. Mark and Phil were great to deal with.They understood my needs and budget and got me a great deal. I am very The staff at Charlesglen is Awesome. Mark and Phil were great to deal with.They understood my needs and budget and got me a great deal. I am very pleased with my purchase and feel that my best interest was always the priority. Would and will recommend Charlesglen to others based on my experience. Great dealer. More

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