231 Reviews
Write a Review231 Reviews of Phil Dao
December 31, 2016
Excellent !!! It is great that someone who can really help what you need. Thank you Mr. Edmund Lam help me got my new 2017 Rav4. I'm not hesitate to recommend Cha It is great that someone who can really help what you need. Thank you Mr. Edmund Lam help me got my new 2017 Rav4. I'm not hesitate to recommend Charlesglen to my friends. More
Other Employees Tagged: Alex Keong , Kerri Hope, Edmund Lam
December 21, 2016
Great Experience Sean and the rest of the group we dealt with at Charlesglen Toyota made our new vehicle purchase an easy and comfortable experience. They are knowled Sean and the rest of the group we dealt with at Charlesglen Toyota made our new vehicle purchase an easy and comfortable experience. They are knowledgeable, responsive and are selling a great product. Mark did a great job of running through all the new and important features of our vehicle when we picked it up. It was all ready to go and looked great. Thanks! More
Other Employees Tagged: Alex Keong, Mark Peters , Sean Nixon
November 21, 2016
Excellent My husband had a stroke which left him unable to drive and unable to speak. I needed to trade my reliable old Camry for a small SUV to make travelling My husband had a stroke which left him unable to drive and unable to speak. I needed to trade my reliable old Camry for a small SUV to make travelling with a wheelchair easier for us. Even at my advanced age this was the first time that I had to buy a car on my own and I felt a bit overwhelmed. Hala Saaid answered my many questions, made excellent suggestions, and helped me through the negotiations. I was really pleased with her knowledge and her pleasant and friendly approach. I'm happy with the 2015 Rav 4 she sold me, it's perfectly suited to our needs. I'd also like to commend Jim McAlorum for explaining how to use the navigation system and patiently answering my questions about vehicle operation, and Phil Dao in Finance for making the process clear and easy. This is our family's 4th vehicle purchased and serviced at Charlesglen and we've always appreciated the reliable and friendly service. More
Other Employees Tagged: Jim McAlorum , Hala Saaid
November 05, 2016
outstanding!! This was my first experience purchasing a Toyota... what a beautiful dealership , Very professional and organized !! Great experience !! LOVE LOVE my This was my first experience purchasing a Toyota... what a beautiful dealership , Very professional and organized !! Great experience !! LOVE LOVE my new Rav 4!! Big thanks to Mitch and Jim!!👍 More
Other Employees Tagged: Jim McAlorum, Mark McQueen , Mitch Henry
October 21, 2016
Car Sales I really enjoyed doing business with Charlesglen Toyota. All of the Employees I dealt with were very friendly and professional. I would highly recomme I really enjoyed doing business with Charlesglen Toyota. All of the Employees I dealt with were very friendly and professional. I would highly recommend them to anyone I know who may be interested in buying a vehicle. More
Other Employees Tagged: Kim McMurdo, Jim McAlorum , Kerri Hope, Hala Saaid
September 05, 2016
Great service when buying a 2016 RAV4 My 12 year old Toyota needed a replacement and I picked Charlesglen again to purchase a new vehicle. I had always received great service from the dea My 12 year old Toyota needed a replacement and I picked Charlesglen again to purchase a new vehicle. I had always received great service from the dealer and this time was certainly no different. The service was efficient and friendly. More
Other Employees Tagged: Jim McAlorum , Hala Saaid
September 03, 2016
Excellent purchase experience of 2016 Highlander XLE The whole purchase process from vehicle description to delivery was excellent. The 4 staff members that I dealt with were thorough, knowledgeable, fr The whole purchase process from vehicle description to delivery was excellent. The 4 staff members that I dealt with were thorough, knowledgeable, friendly and patient. I came away with a thorough understanding of the vehicle that I bought and the charges that went into the purchase price And the delivery preparation and review was excellent .I couldn't have asked for more or expected better of the whole experience. Thank you. More
Other Employees Tagged: Mike Loritz , Randy Hinch, Kerri Hope, Ryan Slaney
August 31, 2016
My Rav 2.0 Harris is wonderful! Was very knowledgeable and got me the best deal on a brand new 2016 Rav4. After picking up my vehicle I noticed a small issue and Harris is wonderful! Was very knowledgeable and got me the best deal on a brand new 2016 Rav4. After picking up my vehicle I noticed a small issue and Harris and Service Department took care of it right away. More
Other Employees Tagged: Jim McAlorum , Kerri Hope, Harris Kok
August 29, 2016
Great experience very excited to drive my new ride Awesome experience I really felt like they cared about getting the best deal out there. Garnet really worked hard to get my business and I'm happy I c Awesome experience I really felt like they cared about getting the best deal out there. Garnet really worked hard to get my business and I'm happy I came. I learned a lot about my old truck especially where the CD player was, thanks Jim!! More
Other Employees Tagged: Jim McAlorum, Garnett Lund
August 29, 2016
Wonderfull experience It was a great pleasure to buy our new car at Charles Glen Toyota with Sean. Sean did a wonderful work, he was always very nice and very patient with It was a great pleasure to buy our new car at Charles Glen Toyota with Sean. Sean did a wonderful work, he was always very nice and very patient with us. Jim and Phil were also very professional to help us. Charles Glen is a great place ! More
Other Employees Tagged: Jim McAlorum , Sean Nixon