I am proud to say Leduc Chrysler is my home away from home. Our philosophy: "No Hassles, No Nonsense" is the only way we do business which makes it easy for me to earn our customers' loyalty. For me though, it's the small-town family atmosphere that really separates Leduc Chrysler from other dealerships.
Read moreDealership Experience
11 yrs
Industry Experience
14 yrs, 4 mos
Languages Spoken
Russian
568 Reviews
Write a Review568 Reviews of Natalia Sotnikova
September 05, 2019
New car for the family Cory,Christina and Natalia were all extremely helpful and knowledgeable. Friendly service from all and very professional. Would reccomend Leduc Chrysl Cory,Christina and Natalia were all extremely helpful and knowledgeable. Friendly service from all and very professional. Would reccomend Leduc Chrysler to family and friends. More
Other Employees Tagged: Christina Randell , Cory McMullen
August 28, 2019
Best experience buying a vehicle We worked with Yvonne, Christina and Natalia. Everyone was extremely helpful, professional and were efficient in getting everything we needed to purc We worked with Yvonne, Christina and Natalia. Everyone was extremely helpful, professional and were efficient in getting everything we needed to purchase our Dodge Caravan. We will definitely recommend this dealership to friends and family. We are happy with our purchase and wish that every vehicle purchase could be this easy. Thank you again to everyone at Leduc Chrysler for making it a pleasant memorable experience!!! More
Other Employees Tagged: Christina Randell , Yvonne Haugen
August 21, 2019
A great place to do to purchase a vehicle. Purchasing a new vehicle at Leduc Chrysler was an enjoyable experience. Richard and Shawn both went above and beyond to make sure I was getting a truc Purchasing a new vehicle at Leduc Chrysler was an enjoyable experience. Richard and Shawn both went above and beyond to make sure I was getting a truck that would work for me. I would recommend this dealership to anybody for great selection, pricing and service. Hats off to Leduc Chrysler and all the staff that make purchasing a new vehicle a great experience. More
Other Employees Tagged: Richard Rivard, Rolly Olsen, Christina Randell , Shawn Morrison
August 15, 2019
Service with a Smile This was my first time with this dealership and everyone was very friendly and helpful going above and beyond to ensure we had not only the exact vehi This was my first time with this dealership and everyone was very friendly and helpful going above and beyond to ensure we had not only the exact vehicle we were looking for but also everything we needed to go with it. We travelled all the way from Fort McMurray to pick up our new Jeep Compass and they even offered to pay for a nights stay at a hotel. All around great experience and we will definitely be a repeat customer. More
Other Employees Tagged: Christina Randell , David Jacobs, Brad McDonald
August 09, 2019
Great customer service Brad, Natalia and Christina were amazing. Brad is the best in sales to date. Everything was transparent and I would go back time and time again! Brad, Natalia and Christina were amazing. Brad is the best in sales to date. Everything was transparent and I would go back time and time again! More
Other Employees Tagged: Christina Randell , Brad McDonald
August 02, 2019
Third purchase from this location. Background...I previously bought my first and second vehicle at this location. My third I purchased elsewhere which was a mistake. I ended up in th Background...I previously bought my first and second vehicle at this location. My third I purchased elsewhere which was a mistake. I ended up in the service dept when my third vehicle gave me some issues. I first took it to the location I purchased it from and was told by that location they couldn't help me and I should "go somewhere else". Following that interaction I changed my google review of that location and 10 minutes later the manager of that location called me insisting I come back immediately and they would fix the situation right away. I couldn't get him off the phone so I told him I was currently having the vehicle looked at by another shop and I would call him if I wanted to talk to him directly. He was very pushy to the point where he said he would arrange to have me picked up from my workplace and driven to his location where they could "get me in a car that day and no one else can offer you that." A day later I learned my vehicle was a total loss after a catastrophic engine failure that couldn't be determined. It was not at all what I was expecting to hear and the floor opened up under my feet. Dawn in service was incredibly kind and compassionate despite the situation and offered to refer me to their sales dept because in her words "I'm sure there's something we can do to help you through this." I spoke with Dean in sales who found a vehicle he thought would be a good fit for me. From there I talked to Natalia over the phone who took all my information and proceeded with the financing application. She called me back within the hour and told me everything was ready to go so I went down to the dealership. While she worked on the paperwork I took the vehicle in question out for a drive with Neil Fricker. He went over all the features of the vehicle with none of the pressure to buy you would expect from a typical salesperson. While I was at the dealership the manager at the other location continued to call AND text me repeatedly with messages like "I haven't heard back from you". I did not answer any of the calls or texts. Leduc Chrysler let me know the vehicle I was looking to buy needed a new battery and to be detailed so they needed one more day to have it ready but they provided me with a loaner vehicle in the meantime. True to their word, my vehicle was ready the next day a few hours earlier than anticipated. Christina handed me the keys with a smile and asked me how I felt things had gone. I told her honestly this experience was just as good if not better than the first two times I had purchased a vehicle at this location. I drove home that night in my new vehicle and for the first time in days felt utterly relieved. I can not say thank you enough for the care and compassion I received during this purchase. It reminded me of when I bought my 2nd vehicle and the salesman would call every 6 months to if I still liked my Jeep. That's just the kind of people that work here I think. Side note: the calls and texts from the previous location continued after I drove away in my new Jeep to the point that I had to block the number on my phone to make them stop. More
Other Employees Tagged: Christina Randell, Dawn Manuck , Neil Fricker, Dean McGill
July 28, 2019
Vehicle Purchase Team was excellent to work with, showed us a couple different options until found what was looking for. Didn't feel pressured to buy. Would recommend Team was excellent to work with, showed us a couple different options until found what was looking for. Didn't feel pressured to buy. Would recommend to friends and family. Provided good advice on new and trade in. More
Other Employees Tagged: Brad McDonald
July 27, 2019
Outstanding Sales Team We came in looking for a vehicle that would lower our existing payments, the sales team was very understanding and showed us many options that worked We came in looking for a vehicle that would lower our existing payments, the sales team was very understanding and showed us many options that worked with our budget, we are now happy owners of a 2019 Ram Big Horn and were able to save $250 a month. More
Other Employees Tagged: Christina Randell , Yvonne Haugen, Dean McGill
July 19, 2019
2014 Ram 3500 I was looking at buying a used 2012 Ram 2500 diesel locally when I came across a 2014 Ram 3500 at Leduc Chrysler, I gave them a quick call and talked I was looking at buying a used 2012 Ram 2500 diesel locally when I came across a 2014 Ram 3500 at Leduc Chrysler, I gave them a quick call and talked to Cory about it. He gave me the low down on it explaining the differences between the 12 and 14 models, sent me the Carfax and inspection. With this information We decided to make the 3 hour drive from Saskatchewan to check it out, It was everything Cory said it was and was priced reasonably so We bought it. It was well worth the 3 hour drive to save $3400, Cory and Natalia were awesome to deal with and We would highly recommend Leduc Chrysler! More
Other Employees Tagged: Cory McMullen
July 17, 2019
Truly Outstanding Jeep Purchase Experience Drawn in by the impressively large selection of new vehicles for a small town dealer, I met with Shawn Morrison. He immediately impressed me with his Drawn in by the impressively large selection of new vehicles for a small town dealer, I met with Shawn Morrison. He immediately impressed me with his boundless enthusiasm and customer-centric focus. Suffice to say, after being introduced to manager Dean McGill and others, I felt reassured by the charm and honesty portrayed here which is decidedly lacking in many other facilities these days...and Natalia is the most honest finance manager I have ever dealt with in a dealership! Bottom line: I was looking for a Jeep, and I found a great one here, and confidently purchased knowing with some certainty that I will be looked after now, and for the duration of ownership. Highly recommended, thanks for the awesome treatment! More
Other Employees Tagged: Dean McGill, Shawn Morrison

