Mike Loritz | Page 3

5th car from Charlesglen Our family now drives 3 Corollas and I'm now on my 2nd Tacoma. Great service and easy purchase process keeps us coming back. Thanks Pau G! Our family now drives 3 Corollas and I'm now on my 2nd Tacoma. Great service and easy purchase process keeps us coming back. Thanks Pau G! More

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Service Very pleased with service I received and the staff and also got my vehicle back before the time that was quoted, which is always good Very pleased with service I received and the staff and also got my vehicle back before the time that was quoted, which is always good More

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Exchange 2 for 1 changed two vehicle's on lease into one. 4Runner and Corolla for Sequoia. Mike was organized and efficient with good advice regarding options, colou changed two vehicle's on lease into one. 4Runner and Corolla for Sequoia. Mike was organized and efficient with good advice regarding options, colour, delivery. communicated clearly and regularly with timely responses to my calls/emails. Vehicle exchange went smoothly and everything was done with out a hassle. thank you MIke! More

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Awesome Great dealer! Very kind! Mark Peters was very friendly and helped with this process of getting a new car! I am very excited to drive this car! Great dealer! Very kind! Mark Peters was very friendly and helped with this process of getting a new car! I am very excited to drive this car! More

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Exceptional Service Beginning with sales, Charlesglen was patient, persistent, friendly, accurate and absolutely committed to providing us with the exact vehicle we wante Beginning with sales, Charlesglen was patient, persistent, friendly, accurate and absolutely committed to providing us with the exact vehicle we wanted. Post-sales service was exceptional! The vehicle detailing returned it to "new" in all aspects. The finance department was organized, informative and efficient. The process to train the customer on the vehicle's many options followed a very logical and well structured sequence and totally informative. Their showroom, the customer waiting area, their service facility and the vehicle pickup room were clean, bright and very welcoming. Shopping for a vehicle at Charlesglen was a very welcoming and relaxing experience. Awesome customer focused team!! More

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Informative All persons I dealt with were very helpful in explaining things about the financial process as well as the car features. Many features of the car I bo All persons I dealt with were very helpful in explaining things about the financial process as well as the car features. Many features of the car I bought were new to me so it was good to have everything explained. More

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Everyone wanted to help Everyone at this dealership wanted to help us. Always felt welcome. A real family oriented business. My 1.5yr son was with us. And they made him feel Everyone at this dealership wanted to help us. Always felt welcome. A real family oriented business. My 1.5yr son was with us. And they made him feel comfortable. Which in turn made our experience very enjoyable. This is the second vehicle I bought from charlesglentoyota, and I will buy another from them as well. More

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Up front The staff were all upfront about my options. Rick (online), Mike (sales), Phil and Kerri (finance) and Marc (pick up) all made getting my 2011 Santa F The staff were all upfront about my options. Rick (online), Mike (sales), Phil and Kerri (finance) and Marc (pick up) all made getting my 2011 Santa Fe a good experience. I am now a repeat customer and will go there first next time I'm in the market for another vehicle. More

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Such a wonderful experience!!! This was a wonderful experience purchasing my first new car! The team was helpful and I never felt pressured. Mike was helpful and walked me through e This was a wonderful experience purchasing my first new car! The team was helpful and I never felt pressured. Mike was helpful and walked me through every step. Highly recommend him! More

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New 2017 Rav4 -an unexpected nice ride We have always driven Toyotas and last had a Senna AWD that was great for family vacations and growing children. With 2 adults, 3 children and the dog We have always driven Toyotas and last had a Senna AWD that was great for family vacations and growing children. With 2 adults, 3 children and the dog, it gave us lots of room to packup and go on those long rides to the coast or to visit grandparents across the prairies. Now that our children are all in university, the driving vacations of the past are gone. With teary eyes this summer we traded in the Senna for a new Rav4. Teary because so many good family times were rememberd spent driving in the van together. Having driven the Rav now for about a month, I love it. Never had heated seats, a sunroof, or the automatic back door before, all great features making it a really nice ride and we love the Metalic Black Current color. The staff at Charleglen were very kind and helpful and made an effort to get us the best price with the best features for us. They helped with our trade in and finanicing. Jim helped make the transition to the vehicle by giving us the tutorial on all the new features the Rav4 has. He also helped to set up all 5 phones on the bluetooth. We look forward to many years of comfortable, safe driving and making new family memories. Thankyou Charleglen for all your excellent help and assistance with our new family member, our Rav4. More

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