Martin Viana | Page 5

This Saturday I took delivery of my brand new 2021 Audi SQ5. I ordered it back in October, and all that waiting time I was always supported by the staff - be it Martin, or Taylor - they kept me up to date SQ5. I ordered it back in October, and all that waiting time I was always supported by the staff - be it Martin, or Taylor - they kept me up to date on my order status, and when the time came to arrange for delivery, I was helped by what seemed like an entire dealership - to arrange for everything that I needed to make it happen, Susan on finance side of things, Kaitlin on delivery arrangements as well as withstanding barrage of questions from me, and all others, some of whom I don't remember by the name yet (but I promise that I will eventually). They all know me by name, which by itself speaks of their dedication to customer service - and this is my second Audi purchase through this dealership, and the reason a second one happened at all is because I felt I was well taken care of all the time I owned the first one and had it serviced exclusively at this location. I have no doubt that experience with my second Audi will be to the same high standard as it was before. It it said that service consultant is the one who sells a second car, and Steve Nolan with colleagues definitely delivered on that one. Once again, thank you all for great experience, and I hope it will only get better over time! More

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I want to thank Martin Viana and the Audi KW team for getting me into my new 2020 Audi A4. A couple weeks ago I received an email from Martin suggesting that I consider a new Audi as the lease that he wo getting me into my new 2020 Audi A4. A couple weeks ago I received an email from Martin suggesting that I consider a new Audi as the lease that he worked out for me in 2017 was coming to an end. He identified a number of possibilities and together we narrowed my choices. As he did in 2017, Martin sharpened his pencil, crunched the numbers, and I had a deal that I couldn’t refuse. If you want to drive an Audi, and who wouldn’t, I suggest you contact Martin. More

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Bought my first Audi car last weekend! The customer care and service was stellar. I was especially impressed with how quick and easy they made the whole process and how I never once felt any pressure to mak and service was stellar. I was especially impressed with how quick and easy they made the whole process and how I never once felt any pressure to make a decision . Thank you Martin and Audi team! More

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Audi K W Is a great place to purchase your vehicle, from the minute you first walk in the door you feel confident and excited that you made the right choice by starting your buying experience here. Martin V the minute you first walk in the door you feel confident and excited that you made the right choice by starting your buying experience here. Martin Viana is the best salesperson I have dealt with in my 40 years of buying vehicles, his honesty, knowledge and professional conduct truly makes him stand out above the crowd, would highly recommend purchasing your next Audi from Martin. More

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My First Audi My first time dealing with this dealership and I came away with a great feeling. Very nice people, easy to talk to and knowledgeable. Martin was kno My first time dealing with this dealership and I came away with a great feeling. Very nice people, easy to talk to and knowledgeable. Martin was knowledgeable, friendly and personable. I felt relaxed buying a car from him. The dealership's facilities are impeccable. More

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Awesome dealership, puts customer before anything else. Just purchased a 2018 Audi Q5 from Audi-KW, The Q5 is one truly amazing car, The last car I felt really good about was in 1998 and I've got to say the Just purchased a 2018 Audi Q5 from Audi-KW, The Q5 is one truly amazing car, The last car I felt really good about was in 1998 and I've got to say the 2018 Q5 really blew me away with the comfort, drivability and power when needed, But best of all was the experience I had at the Audi KW dealership, starting right at the top with Mike Crosby followed by the sales and finance team Deon Van Der Watt, Martin Viana, Rashid Ghaosi and Andrea Douglas. I was very impressed first, with the Audi Dealership. It is the best I have seen. Truly amazing, Second, I was very very impressed with the no pressure professionalism of the team. Third, I was very happy with the deal provided by Audi -KW. Thank you to the whole team for making the experience of buying the Q5 exciting and enjoyable. I will definitely recommend friends and family to Audi KW, More

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My A3 Quattro Let me first start off by saying that we had been looking at BMW's and MERCEDES. Audi's weren't even on list. We started our search for a new vehicle Let me first start off by saying that we had been looking at BMW's and MERCEDES. Audi's weren't even on list. We started our search for a new vehicle in January and we were amazed at what we found at other dealers. We felt uncomfortable, dismissed, and often times confused. I was personally not excited about any of the vehicles we had driven. When a deal for a Mercedes went sour we decided to visit Audi. I have to say that immediately I felt that we were in the right place. We met with Martin and honest to God within an hour we had purchased our new 2018 Audi A3!! We are beyond excited about how this all transpired and we can't thank Martin enough for his commitment to making our family feel welcome. More

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Courteous, professional and friendly Though I was reluctant to buy a new car, I knew that I needed one. As a woman, car buying is not always a good experience, but I can say that I was tr Though I was reluctant to buy a new car, I knew that I needed one. As a woman, car buying is not always a good experience, but I can say that I was treated respectfully and professionally at all points during my car buying experience. Martin, and the dealership overall, went to lengths to ensure the experience was a pleasant one, and ensured I was fully knowledgeable about my new vehicle and confident in my purchase when I walked out the door. More

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Fired Dalmar London - Drive 1hr to Crosby...need i say more? Well, I will. The Crosby Team is exceptional. I have driven Audi product since 1996 and after "experiences" with Dalmar in London, I switched to Crosb Well, I will. The Crosby Team is exceptional. I have driven Audi product since 1996 and after "experiences" with Dalmar in London, I switched to Crosby. In fact, i used to use a broker to secure my cars but now i prefer to deal direct to ensure staff understand me as a client. I highly recommend this team and in fact, the Crosby VW team also. While they operate out of different locations, both teams have demonstrated to me, over the years, as offering a truly customer oriented experience - fair to both the dealership AND to the customer. I have dealt with several sales professionals despite the actual "unit sale" being attributed to one or the other but they all work together to satisfy any inquiries or concerns. I could go on....take your business to Crosby for Audi or VW. More

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Sincere & Honest! I have bought 3 Audi’s from this dealership in 4 years. I deal with Martin every time. He is honest, sincere, and always available. Martin takes his t I have bought 3 Audi’s from this dealership in 4 years. I deal with Martin every time. He is honest, sincere, and always available. Martin takes his time with his clients an ensures you know what you are buying. As long as Martin is at Kitchener Audi I will continue driving Audi’s! More

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