Luke Kaminski | Page 7

Turned me away Brand new laramie eco diesel . Fender flare delaminated at 5000km . No problem . Except the fact the dealer could not give me a ride . Since this is m Brand new laramie eco diesel . Fender flare delaminated at 5000km . No problem . Except the fact the dealer could not give me a ride . Since this is my only vehicle and I spent large$$ on it . I would expect a ride to work . Since its warranty and brand new .. Then they sent me away told me to try another dealer . Thats right they sent me to ford or gm in 2 years . Boom welcome to the nfl . More

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Excellent Service yet again! I received excellent service when I brought my caravan in for servicing. The employees I deal with are very professional and friendly. I started goi I received excellent service when I brought my caravan in for servicing. The employees I deal with are very professional and friendly. I started going to this dealership after having poor service where I originally purchased my vehicle and am glad I made the change. More

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Just a Great Group of People all Under One Roof!! From the day I walked into this dealership I have always felt appreciated. I first met Robih Hamed when looking for a new car and he gave me the best From the day I walked into this dealership I have always felt appreciated. I first met Robih Hamed when looking for a new car and he gave me the best deal without any hassles or negotiating back and forth wasting hours of my time like I would have at other dealers. I mean I walked in there already knowing what I wanted and he let me take it for a test drive. When I came back we sat down and he just told me the price he could do on it and I was shockingly surprised after already shopping around. So I figured I would try him anyways and asked if he could do any better on the price and his face cringed as he thought really hard and tried playing with the numbers and said no that was the best he cold do. I was extremely happy with the price and my purchase and of course how quick and easy it was. From then on I dealt with Ayman Makawy who bends over backwards for me and I will forever appreciate his kindness and efforts who still to this day is there for me whether there is an issue with my vehicle or to have a friendly chat with while I am waiting for my vehicle to be serviced. Anthony Italiano is just a great Service Advisor. He has always been kind and compassionate towards me and my vehicle when being serviced and it just makes my whole experience there so much more enjoyable. Whenever I have had to service my vehicle for more than an oil change he made sure if it was going to take longer than an oil change would that I was accommodated with a shuttle back to where I needed to go and picked up when it was ready or I was available to be. I just had my vehicle in for servicing the other day and I swear I had just drove into the bay, gave him my keys and he sent me walking out the door into a shuttle bus. Joe the manager from the Bodyshop and Heather are awesome as well. I had to have my windshield replaced because of several rock chips caused by the wonderful roads/highways we have in the GTA. I went in to see Joe for an estimate, he gave me a hard copy and took care of everything else with my insurance. I figured while I was there getting my windshield replaced and having a recall on my vehicle I would have that done as well. Joe coordinated everything with Anthony Italiano from Service and I absolutely did nothing at all but just drop off my car. Joe and Anthony made sure that everything could be worked out between Service and the Bodyshop and took care of getting it done for me. They called me and asked when was a good day and time for me to bring my vehicle in and they made it work....just easy and no effort on my end. Luke Kaminski is also a great guy. Always very kind and friendly while making sure that I am being taken care of and that my vehicle is being serviced in a timely fashion. I had some scratches on my vehicle that I was not too please about, not done there of course, and he had it buffed out for me while my car was being serviced. I have had the opportunity to meet and chat with Bourk Boyd and Dave Pozzobon, who own this dealership, and I would have never known they were the owners. They seemed just like ordinary people who I thought worked there and every time I have gone in they were always there. Normally when walking into a dealership the owner is hidden behind closed doors or not present at all but not with these guys. They are always there, interact with their customers and just very friendly people. It sounds like I receive special treatment here but its just how they are towards me and other customers that I see when I am there. Every customer is treated as though they were receiving special treatment and is why I have recommended them to not only my family and friends but to anyone I come across looking for a Jeep, Dodge or Chrysler. I live closer to another Chrysler dealership, literally like 5mins away but I won't mention its name, and I go out of my way and drive 20mins because the service and people at Ontario Chrysler are just so great. I highly recommend Ontario Chrysler over any other Chrysler dealership I have had experiences with. I am a huge Jeep Cherokee fan and have owned every model since 1989 so I have had many experiences with Chrysler dealerships. Thank you to everyone at Ontario Chrysler for taking care of me and my vehicle. More

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Service It's nice to find a service center where the staff is helpful. They are not perfect but they do a good job with getting you're vehicle fixed and with It's nice to find a service center where the staff is helpful. They are not perfect but they do a good job with getting you're vehicle fixed and with reasonable prices. Special thanks to Scott for getting my car fixed promptly. Thank you. More

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Service HI, Just wanted to let you know that the service I received at your dealership was outstanding!!!! I accidentally drove into your location and wa HI, Just wanted to let you know that the service I received at your dealership was outstanding!!!! I accidentally drove into your location and was greeted with the greatest customer service!! These gentlemen Luke, Scott, Anthony, Grant and Marcello were amazing!!! I needed to get new tires and they provided me with all the infomation and the best price for me!! I was also on a time limit and they provided me with exceptional fast service!! I will definetly recommend anyone to go see these gentleman at your location!! Great job and thank you!! Thank you again!! One happy customer!! Jasmna McAllister More

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Outstanding Experience! We have had many dealings with other dealerships, buying new and used cars only to have bad experiences. We had lost faith in the whole experience of We have had many dealings with other dealerships, buying new and used cars only to have bad experiences. We had lost faith in the whole experience of purchasing cars. Always on guard that we would be taken advantage of. But our faith has been restored after visiting Ontario Chrysler. Everyone we dealt with did their utmost to help us make this the most enjoyable experience, they offered us great advice and helped with all the details. I would go back to them with any car need, or service issues, feeling that they would do their best for us. They really are an outstanding dealership. Thank you for making us feel as if there is a car dealership that we can trust! We will be seeing you again soon. More

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Thanks! After having a few issues with a service that was done on my car I can now happily say Ontario Chrysler very quickly rectified the situation. Dave, th After having a few issues with a service that was done on my car I can now happily say Ontario Chrysler very quickly rectified the situation. Dave, the vice president, called me immediately to see if I would be able to meet with him so we may be able to fix the situation. At no cost to me Dave has now taken care of everything and has gone above and beyond. At a time when customer service is lacking in so many aspects of business I'd like to thank Dave for his professionalism and his efforts in making sure I was happy with their service and as a result have now kept a loyal repeat customer. Thanks, Gaston More

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As owner of 7 automobiles, I have spent a lot of time at mechanics, service bays and dealerships. After many bad experiences including their attempt to rip me off thousands of dollars at Brampton Chrysler a mechanics, service bays and dealerships. After many bad experiences including their attempt to rip me off thousands of dollars at Brampton Chrysler and their service staff (Bass) mechanics (Bernie} and owners ED & Jennifer Lewis, I took my business to Ontario Chrysler. Here I found Scott Gillingham on the front lines in the nasty business of auto mechanics. Scott and Luke have been knowledgeable, honest and reliable in taking care of my automobiles. I strongly recommend you go see Scott in service for your mechanical needs. This dealership and its professional people are 120 percent better to deal with then those at Brampton Chrysler. It is worth the drive or the wait. Good job Scott, you deserve a raise. More

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Would like to thank Mr Nick Khan for getting me into my new car in an emergency situation quick and honestly. Also Luke has been very helpful in assisting me with my service on another vehicle as well as t new car in an emergency situation quick and honestly. Also Luke has been very helpful in assisting me with my service on another vehicle as well as the vice president Dan. This is my 2nd vehicle bought here and after my bad experiences with Brampton Chrysler and several Ford dealerships, I will be looking back to Nick and Ontario Chrysler in the future for my automobile requirements and repairs. Just wish I got to ring the bell. Have a Merry Christmas and Happy New Year to everyone there. More

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Another dealer look at my car 5 times! Ontario fixed it first visit! Even detailed my jeep for free and dropped it off at my work!!! first visit! Even detailed my jeep for free and dropped it off at my work!!! More

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