Luis Frada | Page 37

Excellent experience! My husband and I came in with my dad to look for a new vehicle as ours had finally given up. We went in to see Luis and he showed us exactly what we w My husband and I came in with my dad to look for a new vehicle as ours had finally given up. We went in to see Luis and he showed us exactly what we were looking for in our price range. He was very personable and didn’t make it seem like we were being pressured into a purchase we couldn’t make or weren’t comfortable with. He showed us the Ecosport as well as the Escape, as we were looking for a smaller sized SUV. I instantly fell in love with the Ecosport, and that’s what we ended up going with. We had Mat to help us with the financing. Lastly, Dylan helped me with the setting up of the vehicle as well as showing me all the different perks of it. Overall an amazing experience for buying my first vehicle. Would definitely recommend! More

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Always satisfied Regardless what your needs are they always look after you, whether your purchasing a vehicle, they answer all questions or your vehicle needs service Regardless what your needs are they always look after you, whether your purchasing a vehicle, they answer all questions or your vehicle needs service they make you a priority. Everyone greets you as soon as you walk in which makes you feel welcome. I've been dealing with Luis for many many years extremely helpful with my family needs. Keep yup the great work. More

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New pickup truck Both Luis and Dylan were excellent to work with and made the whole process easy. I would not go anywhere else and we're very helpful for helping me fi Both Luis and Dylan were excellent to work with and made the whole process easy. I would not go anywhere else and we're very helpful for helping me find what I wanted. More

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New truck Both Luis and Dylan were excellent to work with and made the whole process easy and enjoyable. They both made every attention to make sure things went Both Luis and Dylan were excellent to work with and made the whole process easy and enjoyable. They both made every attention to make sure things went smoothly. More

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Salesman Well what can I say about Louis Frada Great guy,has helped us out on a few occasions. This gentleman should have a teaching class for salesman on ho Well what can I say about Louis Frada Great guy,has helped us out on a few occasions. This gentleman should have a teaching class for salesman on how to deal with customers. Absolutely would buy another car or truck from him And I have over the years I’m now going on 5 SUV I’ve purchased from him That should say it all, 5 and counting More

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Straight forward and easy Mitch helped me find the exact truck I wanted. My trade in value I felt was fair and the overall price of the truck is right where I wanted it. Mitch helped me find the exact truck I wanted. My trade in value I felt was fair and the overall price of the truck is right where I wanted it. More

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Deeds not words Dylan is by far the best salesman I could have asked for, he takes the time to understand the individuals budget and needs and puts you into the corre Dylan is by far the best salesman I could have asked for, he takes the time to understand the individuals budget and needs and puts you into the correct vehicle for the correct amount that you are comfortable with, no pressure when dealing with Dylan, everything flows perfectly! More

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A great experience Sales people out here have been very helpful to me was a good experience I would not go anywhere else and we're very helpful for helping me find what Sales people out here have been very helpful to me was a good experience I would not go anywhere else and we're very helpful for helping me find what I wanted More

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Great I received great customer service and pricing from Luis frada. He has always greeted me with appreciation and kindness and he is always I good spirit I received great customer service and pricing from Luis frada. He has always greeted me with appreciation and kindness and he is always I good spirits. More

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Nothing but problems from day one of owning my new vehicle Ford Lincoln is not courteous. They seems to not be able to return phone calls regarding complaints. I have had nothing but problems with my vehicle s Ford Lincoln is not courteous. They seems to not be able to return phone calls regarding complaints. I have had nothing but problems with my vehicle since day one. I have communicated several times with the dealer and service dept. and I am very disappointed. I bought a new car to drive and to have lots of great travel adventures; however with this vehicle I have really can't go very far. My disappointment arises from the fact that some cold mornings my car won't start and their doesn't seem to be a solution for my vehicle issues. I am so disappointed in this dealer because I looked at their dealer ratings prior to my purchase and it stated that they were the best dealer in London, Ontario. I think not! Avoid like the plague or buyer be wear! More

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