I love going here for service . John is one of the knowledgable service managers I’ve met in a long time. He has given me a lot of good advice. Service waits are short and the staff are quick and efficient in what they do. It’s always a joy dealing with Leah . She’s has amazing customer service skills
Purchased a brand new ram 1500 from them
When i picked up my truck for the first time it was covered in dirt and shaking\vibrating down highway when i got home and washed it i noticed the box isnt straight and they refused to fix.
They sold me a bad truck with a bad body. This dealership is awful and Stay away avoid. Buy elsewhere.
Il never go back. Nobody screws you on a deal like peel!
Our service dept looked at your truck in depth with multiple techs inspecting your concerns. They sent all the info to the FCA warranty center with pictures attached, and they could not substantiate your claims. They did not approve any repairs and as such we could not either.
I suggest you either contact FCA directly or have another dealer re-submit your claim as we have done all we can do from our end. I would also caution you that we take legal threats and defamation very seriously and will defend ourselves and our reputation with our own legal team. If your slander continues, we will escalate this to legal......judge yourself accordingly.
Nov 03, 2018 -
I will be seing peel in court shortly.
Nov 02, 2018 -
Once again i never asked peel to fix the damage i asked peel to fix the problems the trucks had and that was not done.
Example. The crooked box on the chassis thats not abuse... Thats a factory defect. And peel has refused fix it.
Just because the vehicle has some owner damage doesnt mean peel is not liable to fix the problems its had since day 1.
Im sorry to say but your dealership is criminal
And sold me a defective and covered with dirt truck upon pickup and the salesmen was no where to be found to finish thr deal... Thats poor service. Terrible service il never return and warn others to do so.
Oct 30, 2018 -
Peel Chrysler Jeep Dodge RAMresponded
Hello, we have looked into your claims and have reached the conclusion that your expectations are not reasonable nor realistic. Your truck was badly damaged while in your possession as you eluded to in your previous message.
There is no dealership that will act as an insurance company to repair abuse done to your vehicle while at a drive-in. Your expectation is not plausible and we feel any rational person reading this review can see between the lines and understand what you are trying to do.
I would also think about the 100 or so employees who support their families here before you go slandering an honest business with misinformation and untruths.
August 01, 2018
"This is my 7th car I have bought from Peel "
I have purchased 7 cars from Peel all with Josh great service and always looking to work with the customer Like they say no body beats a deal from Peel
I bought my Ram here! Josh you are amazing to deal with! I originally didn’t go here for service because of the distance! What a mistake! Well worth the drive! Jessie and Leah to anyone you bump into are the absolute best to deal with! Will never go anywhere else! This dealership from start to finish goes above and beyond taking care of their customers! From taking my grandkids to an office to watch movies, to makin sure everyone that walks through the door on a Saturday is aware it’s pizza day! This place does customer service right from sales to service!Thank you so much guys!
I can say it is the best delarship in Canada I bought 2 cars from peel Chrysler, before I bought 1st car O searched around and when I came to peel they gave me amazing offer which no one can refuse it then I came after 3 years and blindly not second car, now I can say I stick and will buy all of my future cars from peel because really ... really ... no one can neT a deal from peel , I recommended many oc my friends and relatives to buy from peel I addition to that their service are excellent and cheap
This is the 2nd Jeep Wrangler I have purchased from Peel and I will keep coming back for more! Excellent customer service and prices. Dash was a very professional salesman and had good knowledge of the vehicle I was purchasing. This dealer is a 4hr drive from home and the drive is worth it! Highly recommend the wonderful team at Peel!
Great place was very happy to buy a car there, we had some issues here and there but at the end of the day they worked with me and did their best to make me happy. as far as I'm concerned it's the best place I've ever bought a car from because they work with u if there's any problems after purchase and that's rare.