Joe Engel | Page 7

Thorough and personable Once you purchase a car here you become part of the dealership's family. Mark in sales makes every customer feel at home and stays in touch. Arrival i Once you purchase a car here you become part of the dealership's family. Mark in sales makes every customer feel at home and stays in touch. Arrival is friendly after an efficient shuttle ride. The service staff is detailed in it's review and work is done quickly. More

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Outstanding Buying a vehicle from Graham was a thrill, it was exciting to know that he had remembered us from a previous purchase from a different sales rep who i Buying a vehicle from Graham was a thrill, it was exciting to know that he had remembered us from a previous purchase from a different sales rep who is no longer there. I went in just looking and to test drive the Edge ST, and walked away buying it !! AND getting what I wanted on my trade in :) the effort he put in with the finance team to make it work was amazing to watch. Can not wait 5 more years to work with him again when its time to get a vehicle for my son... or when the Bronco come out, what ever comes first More

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Dealer teamwork cuts to the Mustang chase When Lukasz handed my 2019 Mustang keys over, it was the culmination of a fast-track sales and service process that delivered a stunning, safe, comfor When Lukasz handed my 2019 Mustang keys over, it was the culmination of a fast-track sales and service process that delivered a stunning, safe, comfortable, peppy fastback with vibes of youthful lifestyle fun in tandem with enduring protection packaging! More

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It’s all in the details Planning on taking my (fairly) new Ford Escape to Florida, I went to Erinwood Ford to ask about getting my car detailed. Met up with Martin..who had s Planning on taking my (fairly) new Ford Escape to Florida, I went to Erinwood Ford to ask about getting my car detailed. Met up with Martin..who had sold me the Escape. Talked with him for a few minutes, and asked how it worked and how much. Martin said, "Let me see what i can do for you.." and left. After a few minutes, he told me to speak with Joe in service. I went over, and Joe just said to leave it with him. I did, and took a seat. My Escape came back..2h or so later..BEAUTIFUL!! And it had been filthy.. I asked Joe how much, and he said it was on Erinwood!! Never heard of a dealerships taking care of a customer like this..AFTER a car had been bought! Martin and Joe really looked after me. Really appreciated their help, and friendliness, through all this!! More

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Amazing service I had a good experience at Erinwood Ford. Every time I visit it’s a great visit. Employees are amazing! They are friendly, helpful and they go out of I had a good experience at Erinwood Ford. Every time I visit it’s a great visit. Employees are amazing! They are friendly, helpful and they go out of their way to do the best for you... My sales rep Martin Menzies did a wonderful job finding me the SUV that I purchased. 5 stars for his customer service. I dealt With guys in service and they are amazing. I would like to say, Joe Engel and Alo are outstanding with the service they provide. They will go out and beyond to make sure their customers are satisfied. I highly recommend Martin Menzies and Erinwood Ford team and would return without hesitation for any future purchases. Thank you for making my experience a memorable one! More

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Warm reception was very comfortable Erinwood Ford dealership is a great place to purchase a vehicle whether brand new or certified pre own. Nick Palalas has an amazing team at Erinwood F Erinwood Ford dealership is a great place to purchase a vehicle whether brand new or certified pre own. Nick Palalas has an amazing team at Erinwood Ford. They were all very helpful and supportive. The atmosphere when you walk into Erinwood Ford so welcoming. Lastly I would like to thank Lukasz for all his support in helping us purchase a CPO 2018 Ford Escape. He was informative and detailed. He had us in our vehicle in no time! Thank you Lukasz! Thank you Erinwood Ford! Happy Customer ?? More

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Martin and Gillian Rock!!! 2 years ago I walked into Erinwood Ford after visiting many other dealerships including other Ford dealerships. This day however I was different, I me 2 years ago I walked into Erinwood Ford after visiting many other dealerships including other Ford dealerships. This day however I was different, I met Martin Menzies! He wasn't just a sales rep, he was human, genuine and sincere. I don't usually trust people right away but he was soo genuine he made it easy! That day I bought my 1st ever brand new truck (ford explorer sport). Everyday I love my truck more and more. Over the last 2 years I would take my baby in to get serviced. I got the pleasure of meeting Gillian in service. And once again I made a friend. Every time I walk in or even just go to visit, I feel like I'm visiting family. Martin, Gillian and the crew have made my first purchase one of a kind! They are forever stuck with me! Luv you all tons!!! More

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Always amazing service!! I’m so happy to have found a dealership that provides amazing service. My vehicle was due for an oil change and on short notice Joe Engel made it happ I’m so happy to have found a dealership that provides amazing service. My vehicle was due for an oil change and on short notice Joe Engel made it happen and I was so grateful to make it in and out in promptly. As I waited for my vehicle, Martin Menzies took time to give me some options on a new vehicles as my lease is coming to an end. He listened to my wants and needs. Now I feel confident, happy and excited about my next vehicle. You both have set the bar high. Thank you so much!! I look forward to my next visit. More

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In and Out - Just How I Like It I usually hate getting my regular oil changes and tune ups but I have to thank Joe and Martin here for doing such a great job! Martin made my servic I usually hate getting my regular oil changes and tune ups but I have to thank Joe and Martin here for doing such a great job! Martin made my service appointment with a breeze. Made sure it fit my schedule and also let me know the timing I was looking to spend waiting. Joe - thank you soooo much for getting me in and out so quickly and looking after me I really appreciate this! I’ll be sure to schedule my next service appointment with you 2 :) More

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Its the follow up that matters. My experience with Mark and the dealership as a whole, has always been about the after sale service. Everybody has the right balance of fun and profes My experience with Mark and the dealership as a whole, has always been about the after sale service. Everybody has the right balance of fun and professionalism, so I never leave the dealership without feeling that I have a had a good experience. More

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