Joe Engel | Page 7

Harassing emails/Lies My contract ended yet payment is still being deducted from my account. I tried to reach out to employees at Erinwood Ford and no response for over a My contract ended yet payment is still being deducted from my account. I tried to reach out to employees at Erinwood Ford and no response for over a week. I finally got in touch with Mary from finance, who told me the reason money is being deducted is because of failure to provide payment from a previous month. Knowing this is 100% incorrect, I asked how she came to that conclusion without asking for my name or car information to investigate. Rather than answer my question, she directed me to call TD bank who told me I need to contact the dealership. Whole times had be on speaker phone, as I listen to her going through papers . I emailed others from Erinwood Ford regarding the issue and for further assistance, however the responses I get - even from the Manager, are harassing follow ups about purchasing another vehicle from them. HA! Then there is the service department. I go in for the standard oil/maintenance appointment. I inquiry about the recalls on my vehicle. I get a "pffft we are too swamped". When I picked up my vehicle I asked about the recalls again, and got a "we need to order parts". So are you too swamped or the department needs to order parts? Were the parts ordered? Why are you being short with me? Since then I have not taken my vehicle back to this dealership. I am disgusted at how i am being treated after the money I've spent there. More

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Another great experience at Erinwood. Very smooth and Graham as always was great. Service was great and waiting area is clean with good coffee. Nice dealership Graham as always was great. Service was great and waiting area is clean with good coffee. Nice dealership More

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Victor Chacon is the Man! Today, I bought my 6th car in a row from Victor Chacon and Erinwood Ford. If I could rate him 6 out of 5 stars i would. Professional, skilled, knowled Today, I bought my 6th car in a row from Victor Chacon and Erinwood Ford. If I could rate him 6 out of 5 stars i would. Professional, skilled, knowledgeable, caring, honest, honest and honest. Go to Victor whey you're looking for a new car. He'll take awesome care of you! More

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Excellent Experience In my search for a new vehicle I attended at Erinwood Ford in Mississauga and was overwhelmed with the great service and attention I received. Despit In my search for a new vehicle I attended at Erinwood Ford in Mississauga and was overwhelmed with the great service and attention I received. Despite not being ready to purchase on that day, the staff were incredibly patient with me and extremely knowledgeable about their products and what would suit my lifestyle. I also did not feel pressured to purchase that day, unlike other dealerships. I can't tell you how much I appreciated that. Thanks for making this a fabulous experience for me. Erinwood Ford I will be back in the new year to purchase my new SUV. Thank-you! Susie Q More

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Great experience for purchasing a car. Everyone was professional and the prices were reasonable. Everyone was very transparent about pricing and I left with a happy c for purchasing a car. Everyone was professional and the prices were reasonable. Everyone was very transparent about pricing and I left with a happy car purchase. More

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I have deal with Mark Maguire two times . He is best sales representative in Erin wood Ford. He is professional, responsive and great to work with him. sales representative in Erin wood Ford. He is professional, responsive and great to work with him. More

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Great Customer Service I brought my truck in for service and all of the items were repaired swiftly, and correctly. The Sales Team even buffed out some minor scratches that I brought my truck in for service and all of the items were repaired swiftly, and correctly. The Sales Team even buffed out some minor scratches that I mentioned. More

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Martin does it again! The snow was arriving early and I needed snow tires for my vehicle. Once again Martin Menzies came through. I got my snow tires and had them installed The snow was arriving early and I needed snow tires for my vehicle. Once again Martin Menzies came through. I got my snow tires and had them installed just in time for the snow. Thanks to Martin and the Service department team for taking care of me. More

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Start of the winter season!! Been working a lot of hours; and needed to get my winter tires switched. Texted Martin for help, since there was a snow storm coming! Martin quickly booked an appointment with se and needed to get my winter tires switched. Texted Martin for help, since there was a snow storm coming! Martin quickly booked an appointment with service to switch my winter tires. Joe (service) had my winter tires from tire hotel brought in quick fast! I had my tires switched over in about an hour! Got it done in time to get back to work from my break!! The service at Erinwood was excellent! Martin and Joe really took care of me! More

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Desperate to get my winter tires put on..after our first snow fall..I went to Erinwood Ford hoping to get it done. I knew it was going to be touchy, since I figured they'd be crazy busy. Came in and talked snow fall..I went to Erinwood Ford hoping to get it done. I knew it was going to be touchy, since I figured they'd be crazy busy. Came in and talked to Martin. He said he'd try and help me. He went to talk to Joe in service. They both saw a busy service; and made it happen! I got my winter tires installed in less than 3h!! Amazing service from both Martin and Joe!! Now I'm a lil less stressed on the road.. More

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