Joe Engel | Page 5

My experience here was excellent. Dereck and Mike helped me find the ideal vehicle quickly and within my budget; while Stewart made the paperwork and financing process absolutely painless. The whole service me find the ideal vehicle quickly and within my budget; while Stewart made the paperwork and financing process absolutely painless. The whole service department was extremely helpful, personable, and got everything done very quickly. Would highly recommend this dealership to anyone in the market for a used car! More

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Martin was the best, took the time to listen to my needs and wants and found the perfect truck for me!! Turn around was great, Mary explained all the costs and made the buying very easy!! and wants and found the perfect truck for me!! Turn around was great, Mary explained all the costs and made the buying very easy!! More

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Purchased a new 2020 Ford Explorer ST This is my third Explorer from Erinwood and the experience just keeps getting better. Martin and the team have been fantastic, and the focus on custom This is my third Explorer from Erinwood and the experience just keeps getting better. Martin and the team have been fantastic, and the focus on customer satisfaction by the whole group has made each experience a real pleasure. More

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Working with Martin was a breeze. He was the only "salesperson" we met that we felt comfortable dealing with. He cared about what we wanted. "salesperson" we met that we felt comfortable dealing with. He cared about what we wanted. More

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If you are considering a Ford and you overlook Erinwood Ford, you are making a huge mistake. Give them a chance to earn your business and you will not be disappointed. Hands down the best dealership arou Ford, you are making a huge mistake. Give them a chance to earn your business and you will not be disappointed. Hands down the best dealership around. Five vehicles from Erinwood and every time I think it can’t get any better, it does. More

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Service was great, I was well taken care of and was in and out in a timely fashion. Had a pleasant experience at erinwood ford. and out in a timely fashion. Had a pleasant experience at erinwood ford. More

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Mark Maguire was fantastic. Dealership was very clean and presentable. Finance (Carol) was very nice and welcoming. Service Department was helpful pointing me in the right direction on DOD. presentable. Finance (Carol) was very nice and welcoming. Service Department was helpful pointing me in the right direction on DOD. More

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Harassing emails/Lies My contract ended yet payment is still being deducted from my account. I tried to reach out to employees at Erinwood Ford and no response for over a My contract ended yet payment is still being deducted from my account. I tried to reach out to employees at Erinwood Ford and no response for over a week. I finally got in touch with Mary from finance, who told me the reason money is being deducted is because of failure to provide payment from a previous month. Knowing this is 100% incorrect, I asked how she came to that conclusion without asking for my name or car information to investigate. Rather than answer my question, she directed me to call TD bank who told me I need to contact the dealership. Whole times had be on speaker phone, as I listen to her going through papers . I emailed others from Erinwood Ford regarding the issue and for further assistance, however the responses I get - even from the Manager, are harassing follow ups about purchasing another vehicle from them. HA! Then there is the service department. I go in for the standard oil/maintenance appointment. I inquiry about the recalls on my vehicle. I get a "pffft we are too swamped". When I picked up my vehicle I asked about the recalls again, and got a "we need to order parts". So are you too swamped or the department needs to order parts? Were the parts ordered? Why are you being short with me? Since then I have not taken my vehicle back to this dealership. I am disgusted at how i am being treated after the money I've spent there. More

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Another great experience at Erinwood. Very smooth and Graham as always was great. Service was great and waiting area is clean with good coffee. Nice dealership Graham as always was great. Service was great and waiting area is clean with good coffee. Nice dealership More

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Victor Chacon is the Man! Today, I bought my 6th car in a row from Victor Chacon and Erinwood Ford. If I could rate him 6 out of 5 stars i would. Professional, skilled, knowled Today, I bought my 6th car in a row from Victor Chacon and Erinwood Ford. If I could rate him 6 out of 5 stars i would. Professional, skilled, knowledgeable, caring, honest, honest and honest. Go to Victor whey you're looking for a new car. He'll take awesome care of you! More

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