Jillian Cook

Very knowledgeable and not aggressive. Excellent service and follow up. Provided me with accurate information to make my decision. Thanks Jillian Excellent service and follow up. Provided me with accurate information to make my decision. Thanks Jillian More

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Jillian is very knowledgeable of the different models I was test driving until the final decision was made. Jillian accommodated my plan to lease a gasoline vehicle for the next 3 years while waiting for t was test driving until the final decision was made. Jillian accommodated my plan to lease a gasoline vehicle for the next 3 years while waiting for the fully electric RZ vehicle in the next few years when the model will be more mature. She supported my decision and helped me decide on the lease of an IS model. Thank you, Jillian, for your knowledge and excellent customer service. More

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Excellent service! Jillian was helpful, patiently answered our questions and took very good care of us. We felt we were in very good hands! Jillian was helpful, patiently answered our questions and took very good care of us. We felt we were in very good hands! More

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I had a wonderful experience working with Jillian. She is professional, knowledgeable, and made the whole car-buying process smooth and stress-free. She answered all my questions with patience, provid She is professional, knowledgeable, and made the whole car-buying process smooth and stress-free. She answered all my questions with patience, provided honest advice, and never made me feel pressured. Thanks for excellent service, I found the perfect car for my needs. I highly recommend Jillian to anyone looking for a great experience at Lexus London! More

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I had a great experience with Jillian, even though I didn’t complete a purchase. She really knew her cars and took the time to understand what I was looking for, offering thoughtful and professional sug didn’t complete a purchase. She really knew her cars and took the time to understand what I was looking for, offering thoughtful and professional suggestions. I truly appreciated her knowledge and approach looking forward to working with her in the future when I’m ready to buy. More

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Lexus of London is extremely helpful. They make the buying experience so less stressful than most. My experience with Gillian Cook was pleasant and easy. The help after purchase in getti They make the buying experience so less stressful than most. My experience with Gillian Cook was pleasant and easy. The help after purchase in getting to know the car was excellent. More

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Jillian was amazing, she was able to accommodate all my wishes. That girl is a keeper. She does deserve praise wishes. That girl is a keeper. She does deserve praise More

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My experience at Lexus was care free and stress free due to the wonderful help from Jillian. She listened to what I was interested in purchasing and showed me exactly what I was hoping to get. She took th to the wonderful help from Jillian. She listened to what I was interested in purchasing and showed me exactly what I was hoping to get. She took the time to explain step by step what was going to happen when I got my vehicle and also called to follow up and make sure I was happy with my purchase. Great service all around! More

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I just purchase a Cadillac from Jillian she was incredibly helpful.I would strongly recommend her for your next purchase .She also emailed me and called to see that I was completely satisfied with incredibly helpful.I would strongly recommend her for your next purchase .She also emailed me and called to see that I was completely satisfied with my vehicle. Fantastic Lady. Lexus of London was a pleasure to do business with, everyone I met was friendly and helpful.Just a shout out to Chris Ouellette he was excellent also doing all our financial stuff,and Brandon showed us how to work everything very friendly and knowledgeable More

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Jillian is sincerely interested to meet the needs of her clients. She was pleasant, affable and accommodating to assist me with my new RX350, paying attention to changes from my previous model. I feel very clients. She was pleasant, affable and accommodating to assist me with my new RX350, paying attention to changes from my previous model. I feel very comfortable with the adjustments. More

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