Jillian Cook

We visited the London location and were met with wonderful people and treated very well. We will be encouraging our friends to check out Lexus of London for sure! wonderful people and treated very well. We will be encouraging our friends to check out Lexus of London for sure! More

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This is our sixth (6) Lexus we have purchased from Lexus of London. We have been extremely satisfied with the manner we have been treated by both the sales and service staff. Staff are always very friendl of London. We have been extremely satisfied with the manner we have been treated by both the sales and service staff. Staff are always very friendly, professional and knowledgeable about the product and servicing of the vehicles. Satisfied with both the vehicles purchased and our established relationship we have returned time and again. Jillian Cook was our Product Specialist, on this an a previous purchase and she could not have been more helpful and patient as we looked at a couple of models, colours, features and options. Thank you Jillian and all. More

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I’ve had a wonderful experience with Jillian; her performance was outstanding. I sincerely appreciate her assistance in helping me find my vehicle. I had the same experience with Ryan as well. He wa performance was outstanding. I sincerely appreciate her assistance in helping me find my vehicle. I had the same experience with Ryan as well. He was so friendly and supportive. More

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Jillian was patient, kind and respectful She has great knowledge oh the product Rx350H vehicle that we purchased Thank you Jillian knowledge oh the product Rx350H vehicle that we purchased Thank you Jillian More

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Buying my Lexus RX with Jillian at Lexus of London was a fantastic experience. She made the whole process easy and enjoyable, keeping everything calm and organized. I never felt rushed or pressured, and she fantastic experience. She made the whole process easy and enjoyable, keeping everything calm and organized. I never felt rushed or pressured, and she patiently answered all my questions. Her enthusiasm and knowledge made the experience smooth and even fun. If you want someone who genuinely cares and makes car buying effortless, Jillian is the one. More

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Sales Rep Jillian was excellent no pressure (Jillian was the reason I purchased the card from Lexus of London, Very helpful did not push to make the sale. the quality of service from the sales Rep was abov the reason I purchased the card from Lexus of London, Very helpful did not push to make the sale. the quality of service from the sales Rep was above and beyond), Sales Finance Mgr was great, new I did not want to hear the big sales pitch on extra warranties and was ready when I came in. Deliver specialist was excellent, very knowledgeable answered all my questions and did not mind going over options that I was very interested in. Dealership was excellent staff was good. Waiting area well stocked with mufffins and coffe while you waited. More

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Jillian was great to work with and I would highly recommend her to anyone considering a Lexus purchase. She is smart, professional, knowledgeable and just a really nice person. recommend her to anyone considering a Lexus purchase. She is smart, professional, knowledgeable and just a really nice person. More

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Jillian Cook was an absolute pleasure to work with while I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to c I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to choose from . Jillian is professional, courteous, and responded to all my queries on a prompt and timely basis. More

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Courteous, knowledgeable, efficient, all departments satisfactory. sales person was excellent, general manager was on top of his game and delivery was exceptional satisfactory. sales person was excellent, general manager was on top of his game and delivery was exceptional More

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I had an outstanding experience with Ms Cook. From the moment I arrived, she was welcoming, knowledgeable, and genuinely interested in helping me find the right car. She is very patient, honest, From the moment I arrived, she was welcoming, knowledgeable, and genuinely interested in helping me find the right car. She is very patient, honest, and made the entire process smooth and stress-free. More

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