Jennifer Karsch

This is the third car that we have purchased with Tony and the sixth Mercedes that we have owned from Mercedes Benz London. Tony is a great professional & provided excellent customer service. It was our p and the sixth Mercedes that we have owned from Mercedes Benz London. Tony is a great professional & provided excellent customer service. It was our pleasure to work with him and the team. ps. The enhanced technology package on the new GLE 450 required some setup and explanation and Tony made that experience stress free. Patrick More

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I had the pleasure of working with Mike at Mercedes-Benz London. His exceptional customer service and thorough understanding of the car features made my buying process smooth and enjoyable. "I highly recomm London. His exceptional customer service and thorough understanding of the car features made my buying process smooth and enjoyable. "I highly recommend Mike! His friendly demeanor and patience during the test drive helped me make an informed decision. "Kudos to Mike for his prompt follow-ups and personalized service. He made me feel valued as a customer. If you’re looking for a dedicated salesperson, ask for Mike. You won’t be disappointed!” More

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Dealer provided excellent price, however delivery was deficient. Delivery would benefit from a process or checklist. Many settings or functions took me a long time to figure out after delivery speciali deficient. Delivery would benefit from a process or checklist. Many settings or functions took me a long time to figure out after delivery specialist left. Delivery to my house was a nice touch. There was some confusion over the paperwork I returned. More

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I bought my latest GLB250 from this London dealership, where I've been served very, very well by their service manager, Marcus. who strongly referred Mike Robinson, a thorough gentleman who was very know where I've been served very, very well by their service manager, Marcus. who strongly referred Mike Robinson, a thorough gentleman who was very knowledgeable about the vehicle. Being a mechanical engineer, a mechanic and motorcyclist for over 60 years and having owned similar MB products for over 19 years, I only had TOUGH questions for Mike. He answered every one, patiently. The entire experience was smooth. Quick response time & always willing to help. We would definitely purchase another Mercedes through Mike. It was great in every respect .... the only bad thing I can say about Mike is that every now and then he wastes several hours wandering around, hitting a small ball, then walking for miles looking for it, finding it and then again hitting it all over the golf course. Why? Why? Why Mike? Even my furry 4 legged friend knows that once you fetch it, hold on to it. God bless. Ed Daniel #Jatt_E_Chennai More

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I have dealt with Tony Yang for a number of years now. He is absolutely the best. His level of care and professionalism is above grade. And ofcourse his knowledge of Mercedes vehicles makes the process of He is absolutely the best. His level of care and professionalism is above grade. And ofcourse his knowledge of Mercedes vehicles makes the process of purchasing a car so much easier. Have been very happy dealing with Tony and will continue to do so. Very highly recommend him if you’re out shopping for a Mercedes car More

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Finding a unique car is never easy. Going from a small sports car to another is never an easy decision. When a 2019 SLC 300 showed up on the MB London website, my wife and I went to hav Going from a small sports car to another is never an easy decision. When a 2019 SLC 300 showed up on the MB London website, my wife and I went to have a look. Tony was on duty...ready to engage us. Easily gave me the keys for a test drive. When we came back, Tony was very good at answering all our questions (and we always have questions...and not straight forward ones either). My wife decided that we would purchase it and the negotiation of when to get it who would drive it kept Tony on his toes. Since it was winter, we required a winter tire package. Devin was great at finding me something that wasn't too expensive, this is Mercedes we are dealing with. After some unfortunate shipping situations, which Devin dealt with in a timely manner, the winter rims and tires arrived. Jen was very thoughtful and helpful when it came to dealing with financing and other options. We had a good chat. At the time of delivery, Tony took extra time to walk me through all the bells and whistles associated with Mercedes vehicles. He then followed up with an email which gave an overview and some very helpful videos. The team at MB London were very kind, considerate and patient with me. Wow...great experience. More

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Bought a 2024 Mercedes from Mike Robinson. The entire experience was smooth a professional. Quick response time and very knowledgeable - always willing to help. When we picked up the car, he w The entire experience was smooth a professional. Quick response time and very knowledgeable - always willing to help. When we picked up the car, he was very thorough on the final walk-through of the car and setting up our Mercedes Me profile. We would definitely purchase another Mercedes through Mike. Mercedes of London overall provided a great experience answering any questions and getting our paperwork completed quickly. More

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Amazing experience from start to finish at Mercedes London. Tony went above and beyond to get me a great price on my car. Thank you Tony and MB London Team! London. Tony went above and beyond to get me a great price on my car. Thank you Tony and MB London Team! More

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Another fantastic purchasing experience with Mercedes Benz London! The Team, Rob, Mike, Tony and Markus worked closely with us to find the right vehicle that met our needs and fit within our budget. Th Benz London! The Team, Rob, Mike, Tony and Markus worked closely with us to find the right vehicle that met our needs and fit within our budget. The strong relationship, professionalism and commitment to the customer was a key defining factor for us in this purchase. Thanks again for all the support. More

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