Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
21 yrs, 2 mos
Industry Experience
25 yrs, 11 mos
Languages Spoken
English
Maltese
371 Reviews
Write a Review371 Reviews of Jason DeFelice
January 24, 2023
Great costumer service. Very helpful, and accommodating. Knowledge staff. Very professional and customer service provided. Will recommend to others. Very helpful, and accommodating. Knowledge staff. Very professional and customer service provided. Will recommend to others. More
Other Employees Tagged: Chelsea Wakefield
January 23, 2023
We have been dealing with Jason (and ToyotaTown) for over 15 years and he has always been honest and willing to do the extra work that it takes to be a great service advisor. Jason and the ToyotaTown team se 15 years and he has always been honest and willing to do the extra work that it takes to be a great service advisor. Jason and the ToyotaTown team service all four of our Toyotas (even the 2003 that has over 300,000 km's on it). From the person that greets you outside when you drop off the vehicle, and the shuttle drivers, to the person that processes your payment when the vehicle is ready, the service is always terrific. More
January 14, 2023
Truly 5-star! Have had some my Sienna serviced at ToyotaTown a number of times and each and every one has been a 5-star experience. From accommodating me last minu Have had some my Sienna serviced at ToyotaTown a number of times and each and every one has been a 5-star experience. From accommodating me last minute, to open and honest guidance, I’ve been thoroughly impressed by Jason and the entire team. Feel very lucky to have found such a great team helping to keep our family on the road. More
January 05, 2023
I didn’t meet Jason in person, only over the phone, however my experience was very satisfying. Jason was very professional and polite, he explained everything that was needed to be done and it was all however my experience was very satisfying. Jason was very professional and polite, he explained everything that was needed to be done and it was all done fast. I am very happy with this service. More
December 19, 2022
Jason is polite and professional. He got back to me with information about what was needed to be done and the cost, in record time. Very efficient! He got back to me with information about what was needed to be done and the cost, in record time. Very efficient! More
December 17, 2022
Jason did an amazing job by organizing a test drive with the shop Forman Brody who put my mind at ease.They got my vehicle in for service and out fast every experience should be like this.True professionals the shop Forman Brody who put my mind at ease.They got my vehicle in for service and out fast every experience should be like this.True professionals More
Other Employees Tagged: Brody