Jason DeFelice
Jason DeFelice at ToyotaTown
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Jason DeFelice | Page 9

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.9
371 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

21 yrs, 2 mos

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.9

371 Reviews

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371 Reviews of Jason DeFelice

January 24, 2023

Dealership Rating
Employee Rating

Great costumer service. Very helpful, and accommodating. Knowledge staff. Very professional and customer service provided. Will recommend to others. More

by Slimbo1946
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Wakefield

January 23, 2023

Dealership Rating
Employee Rating

however my experience was very satisfying. Jason is the best. Highly recommended to everyone to contact Jason for best service in Toyota town. More

by Danny
Recommend Dealer
Yes

January 23, 2023

Dealership Rating
Employee Rating

We have been dealing with Jason (and ToyotaTown) for over 15 years and he has always been honest and willing to do the extra work that it takes to be a great service advisor. Jason and the ToyotaTown team se More

by Christopher C
Recommend Dealer
Yes

January 23, 2023

Dealership Rating
Employee Rating

Reasonable wait time, fair price, and very friendly. Will definitely be using their services again should I need them in the future. More

by sydneyhorton
Recommend Dealer
Yes

January 14, 2023

Dealership Rating
Employee Rating

Truly 5-star! Have had some my Sienna serviced at ToyotaTown a number of times and each and every one has been a 5-star experience. From accommodating me last minu More

by JonAnderson
Recommend Dealer
Yes

January 05, 2023

Dealership Rating
Employee Rating

I didn’t meet Jason in person, only over the phone, however my experience was very satisfying. Jason was very professional and polite, he explained everything that was needed to be done and it was all More

by barb.mazajlo
Recommend Dealer
Yes

December 19, 2022

Dealership Rating
Employee Rating

Jason is polite and professional. He got back to me with information about what was needed to be done and the cost, in record time. Very efficient! More

by drmcdonagh53
Recommend Dealer
Yes

December 19, 2022

Dealership Rating
Employee Rating

Friendly, easy and work done right. Got a call as soon as the part was available and fixed within the week. More

by Darryl
Recommend Dealer
Yes

December 17, 2022

Dealership Rating
Employee Rating

Jason did an amazing job by organizing a test drive with the shop Forman Brody who put my mind at ease.They got my vehicle in for service and out fast every experience should be like this.True professionals More

by Steve
Recommend Dealer
Yes

Other Employees Tagged: Brody

December 06, 2022

Dealership Rating
Employee Rating

Jason always gives the best customer service. He truly goes above and beyond. Thank you! More

by Anne
Recommend Dealer
Yes
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