Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
21 yrs, 3 mos
Industry Experience
26 yrs
Languages Spoken
English
Maltese
371 Reviews
Write a Review371 Reviews of Jason DeFelice
December 04, 2022
Jason has been awesome. Very professional, kind, knowledgeable & helpful. John, the supervisor is awesome & awesome. Extremely satisfied with the service provided by Jason a Very professional, kind, knowledgeable & helpful. John, the supervisor is awesome & awesome. Extremely satisfied with the service provided by Jason and John, the supervisor. More
November 22, 2022
I found TOYOTATOWN a very comfortable "place" to do maintenance on my Toyota . Service and technicians with professional and respectful attitude . Nowadays nothing is cheap anymore . . . but, there is maintenance on my Toyota . Service and technicians with professional and respectful attitude . Nowadays nothing is cheap anymore . . . but, there is no money to pay a piece of mind . Thank you. More
Other Employees Tagged: the shuttle drivers (do not remember their names)
November 16, 2022
Jason provided excellent service, in all respects, during my recent trip to London when my RAV4 broke down as a consequence of a previous repair attempt from an Ottawa dealership. After assessing the technic my recent trip to London when my RAV4 broke down as a consequence of a previous repair attempt from an Ottawa dealership. After assessing the technical problems, he took the time to clearly explain the situation and potential repair options, which resulted in a cost effective solution to get my vehicle back on the road quickly. In general, Jason, the Shop Foreman (Broady), and administrative staff at Toyota Town were professional, courteous and competent in expeditiously resolving my vehicle issues. More
Other Employees Tagged: Broady
November 12, 2022
As always, Jason was very friendly and professional. The work done on my car was excellent. I was kept informed throughout the service appointment and supported appropriately. The work done on my car was excellent. I was kept informed throughout the service appointment and supported appropriately. More