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Jason DeFelice
426 Reviews
Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 2 mos
Industry Experience
27 yrs, 11 mos
Languages Spoken
English
Maltese
426 Reviews
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426 Reviews of Jason DeFelice
August 16, 2023
I visited ToyotaTown today for a service call for my 2015 Avalon and was looked after by Dennis. He did a fantastic job accessing my issue and made sure my repair was done properly and in a timely matter. Ni Avalon and was looked after by Dennis. He did a fantastic job accessing my issue and made sure my repair was done properly and in a timely matter. Nice to get that thoughtful experience that missing so many other places. Recommend him without hesitation. Dennis is the man! More
by garymascarin
Other Employees Tagged: John Rossini, Todd Servant, Chelsea Wakefield, Dennis Dabous
August 13, 2023
This dealership always goes above and beyond to help their customers, especially when there is an urgent repair needed to get you back on the road. Always a pleasure being served by this dealership! their customers, especially when there is an urgent repair needed to get you back on the road. Always a pleasure being served by this dealership! More
by Pamela G
August 03, 2023
Shawn is very knowlegable about the Toyota products, and cars in general. He has a wealth of information and experience in the field which I found valuable when buying a new vehicle. Thanks Shawn. cars in general. He has a wealth of information and experience in the field which I found valuable when buying a new vehicle. Thanks Shawn. More
by Hylton
Other Employees Tagged: Shawn Longworth, Dennis Dabous
August 01, 2023
Jason was a fantastic service advisor! He clearly communicated what I needed to have done, offered reasonable solutions, and was very responsive and friendly. He clearly communicated what I needed to have done, offered reasonable solutions, and was very responsive and friendly. More
by Amber
July 04, 2023
Jason is incredibly honest and trustworthy. He always goes above and beyond. Provides advice and recommendations that are relevant and important! He’s never let us down once in the many time He always goes above and beyond. Provides advice and recommendations that are relevant and important! He’s never let us down once in the many times we’ve serviced our vehicles at Toyotatown! More
by Rocco D.C.
June 24, 2023
Jason went over and above my expectations when it came to servicing my Toyota Highlander, I appreciate his honesty when it comes to servicing my vehicle. He is part of what makes Toyota great! servicing my Toyota Highlander, I appreciate his honesty when it comes to servicing my vehicle. He is part of what makes Toyota great! More
by sdm
June 16, 2023
Jason was friendly, efficient, and very clear. Overall it was a good experience. It was nice to see work cubicles and reliable wifi in the centre. I was able to work effectively while waiting for Overall it was a good experience. It was nice to see work cubicles and reliable wifi in the centre. I was able to work effectively while waiting for the service, saving the need for a loner or ride elsewhere. More
by sjcampbell40
June 04, 2023
There is only one word to describe Jason. AMAZING. Always helpful and knowledgeable. Very helpful. AMAZING. Always helpful and knowledgeable. Very helpful. More
by vicc@rogers.com
Other Employees Tagged: Sylvia Donovan
