Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 12

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
433 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 7 mos

Industry Experience

28 yrs, 4 mos

Languages Spoken

English English

Maltese Maltese

4.8

433 Reviews

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433 Reviews of Jason DeFelice

August 01, 2023

Dealership Rating
Employee Rating

Jason was a fantastic service advisor! He clearly communicated what I needed to have done, offered reasonable solutions, and was very responsive and friendly. More

by Amber
Recommend Dealer
Yes

July 04, 2023

Dealership Rating
Employee Rating

Jason is incredibly honest and trustworthy. He always goes above and beyond. Provides advice and recommendations that are relevant and important! He’s never let us down once in the many time More

by Rocco D.C.
Recommend Dealer
Yes

June 24, 2023

Dealership Rating
Employee Rating

Jason went over and above my expectations when it came to servicing my Toyota Highlander, I appreciate his honesty when it comes to servicing my vehicle. He is part of what makes Toyota great! More

by sdm
Recommend Dealer
Yes

June 19, 2023

Dealership Rating
Employee Rating

Jason rocks ! Friendly, professional and great to work with. Always a great experience at Toyota Town. More

by Smithcarolyn492
Recommend Dealer
Yes

June 17, 2023

Dealership Rating
Employee Rating

Toyota Town is 👌- & Jason D is absolutely 🔥 awesome and very professional Every time I go there he serves us best More

by Juliano
Recommend Dealer
Yes

Other Employees Tagged: Nathalie El Asmar, Service Dept

June 16, 2023

Dealership Rating
Employee Rating

Jason was friendly, efficient, and very clear. Overall it was a good experience. It was nice to see work cubicles and reliable wifi in the centre. I was able to work effectively while waiting for More

by sjcampbell40
Recommend Dealer
Yes

June 04, 2023

Dealership Rating
Employee Rating

There is only one word to describe Jason. AMAZING. Always helpful and knowledgeable. Very helpful. More

by vicc@rogers.com
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan

June 03, 2023

Dealership Rating
Employee Rating

About the same as other dealerships. Convenient early drop off process. Not happy with lack of parts, and waiting from head office for substitute parts when they are out of parts. More

by Anne.lemesurier
Recommend Dealer
Yes

June 02, 2023

Dealership Rating
Employee Rating

Jason, I really appreciate your help . You are amazing and professional . Jason over the top as usual. Over 5 years now same positive attitude towards your customers. This the second Toyot More

by Moe Hussein
Recommend Dealer
Yes

Other Employees Tagged: Baz Afara, Rita Dalal

June 02, 2023

Dealership Rating
Employee Rating

Staff at dealer are great! Head office not so much. Took Toyota Canada 54 weeks to release parts to fix my Rav4 which was under warranty. More

by m.roelofsen
Recommend Dealer
Yes

Other Employees Tagged: John Rossini, Al Farmer

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