Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
21 yrs, 3 mos
Industry Experience
26 yrs
Languages Spoken
English
Maltese
371 Reviews
Write a Review371 Reviews of Jason DeFelice
March 22, 2023
Great to visit ToyotaTown for anything we have related to our cars! Great group of people, always prompt service, with outstanding hospitality. Have been visiting ToyotaTown in London since we bought our veh our cars! Great group of people, always prompt service, with outstanding hospitality. Have been visiting ToyotaTown in London since we bought our vehicles 2+ years ago! More
Other Employees Tagged: Brian Komar, Erin Power, Chelsea Wakefield, Al Farmer, Rita Dalal, Savannah Campbell, Enna Pinacho, LaToya Berry , Nathalie El Asmar
March 04, 2023
I have bought, traded and had servicing through ToyotaTown for 20 years. I like to keep my cars for a long time and they have helped me do that with ease. Even though the dealership is fairly large ToyotaTown for 20 years. I like to keep my cars for a long time and they have helped me do that with ease. Even though the dealership is fairly large, the feeling of having a knowledgable service advisor who knows and remembers me and my car is great. Jason has been able to troubleshoot for me in a very timely way whenever it matters and I trust him 100%. More
February 17, 2023
I have been a long time customer at Toyota Town and have found all of their personnel and service advisors to be friendly, qualified, trustworthy and professional. Jason is no exception! He explained the se found all of their personnel and service advisors to be friendly, qualified, trustworthy and professional. Jason is no exception! He explained the service that my aging vehicle required and assisted in arranging shuttle service for me. My car was ready when promised, and all set for another 300,000 kms :) Thank you! More
February 17, 2023
Clean service area. Prompt and direct. Always a pleasure dealing with Toyota town. I appreciate the feeling of knowing I can trust the service without being taken advan Prompt and direct. Always a pleasure dealing with Toyota town. I appreciate the feeling of knowing I can trust the service without being taken advantage of because I am a woman. More
February 07, 2023
Great service and very knowledgeable staff. Jason was able to quickly find the solution to my vehicles problem and helped get everything back in good working order. Very detailed explanation of Jason was able to quickly find the solution to my vehicles problem and helped get everything back in good working order. Very detailed explanation of the repairs required and service was very prompt. Truly appreciate the experience! More
January 29, 2023
super service. So helpful person he helped me a lot. I would recommend this gentleman So helpful person he helped me a lot. I would recommend this gentleman More
Other Employees Tagged: MJ Rizkalla
January 27, 2023
Today was an excellent visit from the get go! Nothing but great service from the moment Dennis greeted me! On point quick and friendly staff from management to girls in service desk. Great job wi Nothing but great service from the moment Dennis greeted me! On point quick and friendly staff from management to girls in service desk. Great job will be back again! More
Other Employees Tagged: Dennis Dabous