Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 2 mos
Industry Experience
27 yrs, 11 mos
Languages Spoken
English
Maltese
426 Reviews
Write a Review426 Reviews of Jason DeFelice
April 13, 2024
Garage experiences can be quite overwhelming. Jason and the staff at Toyota Town make the experience like going home to Mom and Dad's. Everyone is very friendly and they take amazing care of my R Jason and the staff at Toyota Town make the experience like going home to Mom and Dad's. Everyone is very friendly and they take amazing care of my Rav4. They stay on top of everything, are fairly priced, and I leave with the feeling I'm driving a brand new vehicle every time I drive away. I purchased my vehicle through Sylvia Donovan at the same location, and she went above and beyond to get me exactly what I was looking for, and promptly. I love Toyota Town and will be buying and servicing all of my future vehicles there. More
Other Employees Tagged: John Rossini, Sylvia Donovan , The Shuttle Service Gentlemen 😊 ⭐️⭐️⭐️⭐️⭐️
April 06, 2024
Jason is knowledgeable, always responds in a timely manner when asked to setup an appointment. Confirms with customer any additional work that needs to be done. Trustworthy and only recommends work tha manner when asked to setup an appointment. Confirms with customer any additional work that needs to be done. Trustworthy and only recommends work that is required. If future work like brakepads or routers is required then he lets you know the millimetre thickness and exactly when it should be done. No wasting of money replacing parts that still have life left in them! More
April 06, 2024
Had an issue with my wife’s Rav battery…. Called Jason and was able to accommodate me the same day. Could not be more appreciative in the service and the work. As usual exceptional service. M Called Jason and was able to accommodate me the same day. Could not be more appreciative in the service and the work. As usual exceptional service. Many thanks to Jason and his team! More
April 03, 2024
Amazing service always! !! Exceeds expectations! Really appreciate the great advice and quick service, also appreciate Jason DeFelice a professional for Service and Manage !! Exceeds expectations! Really appreciate the great advice and quick service, also appreciate Jason DeFelice a professional for Service and Management, he is humble and respect he knows how to speak with the customer I do all my service with him More
Other Employees Tagged: Rita Dalal

