Jason DeFelice | Page 6

Jason was really helpful and he reassured me that I was in a good hands I was just nervous when people touches my Supra I love my car and from now on I will be bring my car there to do any work if it’s nee in a good hands I was just nervous when people touches my Supra I love my car and from now on I will be bring my car there to do any work if it’s needed I have trust on the Toyota team at this location More

Report | Print

Unfortunately I had a terrible experience with Toyota parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash and not doing it and being told “well it doesn’t get everything” LIES, every part of the car was still the same. But that wasn’t the worst part, attempting to charge the customer again and then realizing I was overcharged a month ago when I purchased the part was all together different. The problem was fixed however it took several days and people to talk to. The reputation at Toyota is pretty accurate sadly and this visit proved that the service is awful! More

Report | Print

This dealership is top notch. I’ve been a customer for 35 years! I find the dealership friendly and relaxed. It is a welcoming atmosphere that keeps me coming back. I’ve been a customer for 35 years! I find the dealership friendly and relaxed. It is a welcoming atmosphere that keeps me coming back. More

Report | Print

Took my vehicle a Toyota Highlander to get an oil change done. I had the pleasure of dealing with Jason He took care of my vehicle while it was there and made sure everything was done correctly. done. I had the pleasure of dealing with Jason He took care of my vehicle while it was there and made sure everything was done correctly. More

Report | Print

Thanks to TOYOTATOWN for having excellent personnel as service advisors. Jason Defelice is a "master service advisor "that every customer would like to deal with. Always has good and knowledgeable advic service advisors. Jason Defelice is a "master service advisor "that every customer would like to deal with. Always has good and knowledgeable advice. Honesty and sincere recommendations what makes the customer feel comfortable for being at this TOYOTATOWN for car maintenance. js More

Report | Print

Awesome dealership - staff are always helpful, friendly and professional. I would highly recommend this dealership to those looking for a great vehicle at a reasonable price. and professional. I would highly recommend this dealership to those looking for a great vehicle at a reasonable price. More

Report | Print

Jason is exceptional to work with and explains exactly what needs to be done to fulfill your car's needs. what needs to be done to fulfill your car's needs. More

Report | Print

Jason is great to deal with and always makes my visit to Toyota a pleasant experience. Toyota a pleasant experience. More

Report | Print

Jason worked on my Rav4 Hybrid. I was very pleased with his communication throughout the process. Like all personnel at ToyotaTown London, I felt heard and valued by him. I was very pleased with his communication throughout the process. Like all personnel at ToyotaTown London, I felt heard and valued by him. More

Report | Print

Have had the pleasure of working with Sylvia for close to twenty years. She always delivers an exceptional customer experience. During my recent business transaction I was introduced to Michael, who was ve twenty years. She always delivers an exceptional customer experience. During my recent business transaction I was introduced to Michael, who was very knowledgeable and excellent to deal with. The after sales service is second to none. More

Report | Print