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Gwen Jones
381 Reviews
Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
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381 Reviews of Gwen Jones
August 27, 2020
Gwen always makes the car selection experience smooth & professional. She listens & remembers your preferences to ensure satisfaction at time of sale and in the future. She is very respectful & genuinely c professional. She listens & remembers your preferences to ensure satisfaction at time of sale and in the future. She is very respectful & genuinely cares about the customer. If you do not like pushy, pressuring sales staff Gwen is the person to see. More
by Glenn M.
August 25, 2020
I just leased a 2020 Rav4 LE from Toyota Town from Gwen Jones and my overall experience was amazing. Gwen made me feel comfortable and listened to when I told her my needs and my budget. Andre in financi Jones and my overall experience was amazing. Gwen made me feel comfortable and listened to when I told her my needs and my budget. Andre in financing was also amazing and so kind and really broke things down for me very well. I felt very well taken care of. Everyone in the dealership was very friendly and following all Covid standards very well. The employees at Toyota are a big reason I shop there (also they make the best vehicles)! Thanks again Gwen! More
by Samantha McPherson
Other Employees Tagged: Andre de Coning
August 25, 2020
Picked up the new Rav4 from ToyotaTown and I love it! Ken and Gwen made things very quick and easy. Janine in the finance department was very sweet and made things so comfortable and simple. Everyone answere and Gwen made things very quick and easy. Janine in the finance department was very sweet and made things so comfortable and simple. Everyone answered all of my questions and they knew a lot of about this vehicle. It was a simple process and I drove away feeling great about the leasing experience. Thank you to the fantastic team at ToyotaTown! More
by nicolle_stevenson
Other Employees Tagged: Ken Yates, Janine Feenstra
August 18, 2020
Beyond call of duty in Covid time. Went extra mile in. Dealer prep and turn around for new car because we had family need looming. Dealer prep and turn around for new car because we had family need looming. More
by johnwaugh
Other Employees Tagged: Rita Dalal
August 14, 2020
What a great experience! Found the perfect car for our family at a great price. Gwen walked us through everything we needed to know. Very helpful and extremely knowledgeable. Andre made all the final d family at a great price. Gwen walked us through everything we needed to know. Very helpful and extremely knowledgeable. Andre made all the final details easy and made great use of our time. Would definitely recommend Toyota town, especially Gwen Jones! Thank you! Thank you! More
by amy
Other Employees Tagged: Andre de Coning
July 23, 2020
Very Happy Decided to switch to Toyota's after having poor durability issues with my previous models. I contacted them via email, got a quick reply with a quote Decided to switch to Toyota's after having poor durability issues with my previous models. I contacted them via email, got a quick reply with a quote, brochure and offer to help further. Set up an appointment and spent less than an hour selecting the model that matched our requirements and filling out all the paperwork. Picked up the vehicle and it was spotless, all the upgrades I purchased were complete and I was in an out in about 30 minutes. Very professional and efficient assistance. Looking forward to being a longtime customer. More
by Dave
July 23, 2020
Exceptional Service From the moment I called Toyota Town and spoke with Gwen Jones I knew she was the person I needed to help us find the right car. She has been a dream From the moment I called Toyota Town and spoke with Gwen Jones I knew she was the person I needed to help us find the right car. She has been a dream to work with and so helpful and informative. She took a lot of time to walk us through options and made the process straightforward and easy. She also happens to be a lovely person to chat with and really understood our family's needs. Thank you Gwen! More
by Jo
Other Employees Tagged: Janine Feenstra
July 17, 2020
Very helpful, honest and accommodating. Provided lots of options about cars that fit into my budget, and gave honest opinions about which vehicle would be most suitable for me based on my lifestyle. options about cars that fit into my budget, and gave honest opinions about which vehicle would be most suitable for me based on my lifestyle. More
by Lexxee89
Other Employees Tagged: Janine Feenstra
April 07, 2020
Service did a great job. Jason DeFelice is very good at his job. Got me in promptly, and safely during these trouble times. Glad they were up and running. his job. Got me in promptly, and safely during these trouble times. Glad they were up and running. More
by Slimbo1946
Other Employees Tagged: Jason DeFelice
