"great followup and support"
I had a small problem with a new Jeep Grand Cherokee that I bought. While the problem was not a huge one, it was obscure and a software glitch that no-one had seen before. Gino, was great at providing feedback, letting me know the status and then correcting the problem. He was proactive and I didn't have to keep checking... not something I am used to -- but very much appreciated. When I went in to pick up the car he came and gave me the time to explain what happened and what they did.
"5 Star Experience"
- Maria & Dave
Very welcoming dealership from the moment we walked in. We were able to look around at the different vehicles without any pressure from the staff. George Damovski was very friendly and knowledgeable and able to answer all of our questions. We were able to take several vehicles out for a test drive to ensure that we would be happy with our final purchase and we are! George took the time to answer all our questions, show us around the dealership and introduce us to the service staff with whom we will interact with in the future, George also patiently explained in detail, the great features of our new Jeep. Excellent experience from the moment we walked in to the moment we drove off in our new Jeep.
Great service from start to finish with Nelson, helped me find the right vehicle with the right price. Ladda helped us get the best rate with the best options and right payment. Shane Marion in service always treats me good with excellent service. Would recommend this dealer to anyone.
From Sales to Service has been a pleasure. I Don't believe in immediate reviews but a lasting experience.
At point of sale I was greeted by an awesome and well knowledged salesman Nelson Tang. He was patient and attended to all our families needs. After completing the initial negotiating I had the pleasure of meeting George Nikitopoulos that reassured us that we were making a good decision for out family. Almost a year later and still happy with the purchase we made. All this would not be possible with out the exceptional service from Gino and his team which include Shane Marion, Eddie and Mark to name a few. This is a new age when you can buy tire from a car dealership Jeremy, Jeff and John were great help in assisting with 2 sets of tire purchase and all my mopar accessories.
"Expert and friendly service my Jeeps keeps me coming back"
- Bogdan Cojocaru
I have purchased Dodge Caravans and Jeeps since 1988 at this dealership.
The expert and friendly service my Jeeps keeps me coming back.
Shane, Eddy and Gino are excellent people.
- Rebel Runner
Thanks to Shane and Gino for coming through for us once again. You guys went the extra mile to help us resolve our issue when it looked like a lost cause.
If anyone is looking for an understanding dealership who will go all out for you then this is the place.
Once again thank you.
"Best Experience buying my truck!"
This review is to thanks all Team Chrysler for the amazing experience when buying my truck! I was dealing with the sales person: Sammy Hamedani however I want to Thanks all the team that Participated on my big decision of replacing my Ram 1500!
It was excellent information that lead me make my decision base in pro and cons...
Keep the amazing work and excellent customer service!
From the sales Manager all the way to Bourk I cannot say anything but great things!
"They're an amazing team!"
This was my first oil change with my new car and I was extremely nervous due to previous terrible experiences with mechanics my and old car. Well....this was the best experience I've had ever. Shane, Gino, James, Destiny, and the mechanic (I cant remember his name) that actually changed my oil made this an amazing experience. Everybody was so polite, very informative, and super friendly but still professional. I definitely recommend them and I will definitely be returning. They were awesome!
"Team work by Team Chrysler for Customer "
I am owning Chrysler 200 since last 5 yrs. I was doing my Chrysler 200 service help from other places thinking standard Chrysler dealer might charge more.
I wasted five yrs in this hidden phobia, corrected today when approach first time today for my Chrysler 200 break problem and visited Team Chrysler. As before first I tried at other places which I use to go. Fortunately now I have few yrs of Canada experience added and used diligently when understood what they said and money they ask.
This time I leave with information from my old service place and given a thought. If I am paying this much then why not to try Chrysler for my Chrysler 200 and Team Chrysler I drop in. All changes afterward in to my favor with now future peace of mind for my Chrysler 200. As when my all work done, it was not more I paid but Team Chrysler consider in best way for family safety and advise in best way plus given some relief by best possible savings consider Team service dept as mention below.
At Team Chrysler, I met Carmine, help received from James, supported by whole Team (as name implies) including Shane Marion, Sal, Eddio and Gino. My whole apprehension was taken care by whole Team and done job in a best human way helping in various ways leaving in my car with real peace of mind. I got what I dream - peace, safety for my family when in car.
Thank you all Team - Carmine, James, Shane, Sal, Eddio and Gino for wonderful helping hand all through. Thank you Team Chrysler, Thank you Team service.
"EXCELLENT CARE & SERVICE! "
I HAVE BEEN GOING TO THE DEALERSHIP FOR ALL MY SERVICE NEEDS FOR OVER THE LAST 5 YEARS PLUS SINCE I BOUGHT MY CURRENT GRAND CARAVAN THERE. MY SERVICE ADVISER HAS BEEN SHANE MARION FOR ALL THESE YEARS. HE HAS ALWAYS LISTENED TO MY NEEDS AND HAS THEN TAKEN CARE OFF THEM IN THE BEST PROFESSIONAL MANNER. TEAM'S SERVICE DEPARTMENT IS THE VERY BEST IN MY OPINION. SERVICE MANAGER GINO PENNINO HAS ALSO ASSISTED AND GUIDED ME A FEW TIMES DURING THESE YEARS. HE HAS A GREAT SERVICE TEAM WORKING WITH HIM.