Edie Lange | Page 24

Great service, well looked after Everyone at flagship was super friendly and helpful. Dave and Edie were great help at finding what I wanted and service from start to finish was fast Everyone at flagship was super friendly and helpful. Dave and Edie were great help at finding what I wanted and service from start to finish was fast and informative. More

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New Purchase A special thank-you to Dave Faithfull and Edie Lange at Island Ford for making out recent purchase a very enjoyable experience. Their friendliness and A special thank-you to Dave Faithfull and Edie Lange at Island Ford for making out recent purchase a very enjoyable experience. Their friendliness and professionalism made all the purchasing transactions flow flawlessly. More

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returned a lease and bought a new truck I was returning my leased truck and wasn't planning on getting anything for a while. Got talking to Justin and decided to take a look at what they ha I was returning my leased truck and wasn't planning on getting anything for a while. Got talking to Justin and decided to take a look at what they had in stock. Bryan showed us a couple trucks and worked the numbers and came back with a pretty good price. Told him I would think about it. No pressure. Came back at 5pm and started the paperwork with Edie. By 7 pm I drove out of there with my new truck. Dave even took the running boards off my old truck and put them on while we were doing paperwork. Awesome team. Would definitely buy from again. Mike More

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Dave Faithful Rocks!!!! I won't deal with anyone else ever again! I have referred several people!! I will be back when my daughter is looking for a vehicle!! Three generation I won't deal with anyone else ever again! I have referred several people!! I will be back when my daughter is looking for a vehicle!! Three generations in your office Dave....no pressure lol Thank you Dave Faithful I love my truck!!! More

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Customers For Life Now! We were in a desperate situation as our car died and we needed a vehicle ASAP. They could have taken advantage of our desperation but were instead sy We were in a desperate situation as our car died and we needed a vehicle ASAP. They could have taken advantage of our desperation but were instead sympathetic to our predicament. I now know why this dealership came highly recommended by family and friends......and it definitely lived up to it's reputation! Friendly, no pressure and very knowledgeable staff! From the salesman to the financing department and above. The GM even made a point of shaking our hands and introducing himself and congratulating us on our purchase! I work in sales and was blown away at the customer service we received. We are definitely customers for life now. More

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New Car for Valentines Day It was a real pleasure to work with Sandra Jurcic on the purchase of our new (used) 2014 Ford Fusion Titanium. Sandra, Derren, Bryan and a host of ot It was a real pleasure to work with Sandra Jurcic on the purchase of our new (used) 2014 Ford Fusion Titanium. Sandra, Derren, Bryan and a host of others were extremely professional during the purchase of our car. The best part for my wife and I was the 'non-pressure' sales approach that we received. The Ford Fusion itself is an excellent car and a real pleasure to drive. I would strongly recommend dropping in to see Sandra if you are in need of a new or slightly used car. She will treat you with kindness and make sure you are happy with your purchase. Thanks again Sandra! More

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Plesent and informative I found my experience plesent in that it didn't feed rushed or pressed with sales, finance, and insurance. informative in the Sales for car opinions , I found my experience plesent in that it didn't feed rushed or pressed with sales, finance, and insurance. informative in the Sales for car opinions , as finance options, and insurance options. Over all one the best new car lease experience I have ever had. Thank you. More

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Real Effort Took my 2013 Escape in for service and expected the usual friendly service. Was chatting with Edie Lange and the subject came up that maybe I needed Took my 2013 Escape in for service and expected the usual friendly service. Was chatting with Edie Lange and the subject came up that maybe I needed to change vehicles. I was not there to shop for a vehicle but the prospect of getting out of the vehicle I was driving and into something a little different was not lost on me either. Edie spoke with Bryan Flynn and he asked to show me some options. Bryan introduced me to Sandra Jurcic and she took on the task of showing me vehicles. I call it a task because I make no secret of not liking cars and having an almost non existing interest in them. Don't test drive etc... but having said that, I know a good thing when I find it and the bottom line was they made this a good thing. Bryan was to the point and straight up with what could be done. Edie beat up on Ford and put together a package that saved me money ( including deferred payments ). AND SANDRA? Well she was a patient guide through the process. She is so focused on trying hard that it made the fact I was looking at a Focus almost ironic. Being a jaded old guy, I tend to know when I am being worked by someone who is not sincere... Not the case here! We all know it is their job to sell their product, so when they do it in a straight forward sincere way... you have to respect that. When they put you in a nice car at a good price with a few touches like lower payments and such... you have to like that. When it all happens in the same friendly straight talking way I have come to expect... you have to love it! Bryan was right to ask Sandra to look after things. She may have been a little unsure of my flat responses and my lack of enthusiasm but she was very genuine in her effort to find me something I would want. Hard work by all three and an unexpected new car for me. I've said before I don't buy cars I buy the dealership.... THIS IS WHY! More

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awesome experience Derran was courteous , pattient , experienced and polite. he was informative, he was attentive to my needs and was eager to learn of my vehicle exper Derran was courteous , pattient , experienced and polite. he was informative, he was attentive to my needs and was eager to learn of my vehicle experiences. i cant say enough about this professional and his team. thank you Derran and island Ford. More

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Wonderful experience. The crew at flagship (island) Ford are pheonominal. Kyle was great to deal with. He Knew exactly what I was looking for and took the time to ensure e The crew at flagship (island) Ford are pheonominal. Kyle was great to deal with. He Knew exactly what I was looking for and took the time to ensure everything was perfect. Kyle took the time to follow up with me once car was purchased and again to ensure everything was great. They are not your typical pushy salesman. Thanks to the great leadership from Bernadette Scudder. Love you Bernadette. More

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