Daniel O'Neil | Page 30

The Best Service Person in Ottawa is Dan O'Neil If you've been driving for as long as I have (40 years) you can appreciate a Service Advisor who is honest, hardworkinking and most of all doesn't xxx If you've been driving for as long as I have (40 years) you can appreciate a Service Advisor who is honest, hardworkinking and most of all doesn't xxxxxxxx you about your service. Dan O'Neil is that Service Advisor. He is someone you can trust to give you the straight goods from the moment you drive into the Service Department until the the time you leave. All with a friendly smile. He is someone who goes out of his way to make your Service experience a most enjoyable one. I won't bring my Jeep anywhere else but Southbank. Sincerely, Enrico Patafie More

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Awesome service The service staff at Southbank are always amazing. Always pleasant and helpful and explain what needs to be done and why if needed. Fast and efficien The service staff at Southbank are always amazing. Always pleasant and helpful and explain what needs to be done and why if needed. Fast and efficient service. Never have to wait days for an appointment and they can squeeze you in when you really need things done. I travel a lot and as luck would have it, something always seems to need fixing a couple days before I have to leave again (Minor things like a headlight out) They always get me through and on my way without delays. Thanks guys!! More

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DAN THE MAN!!! Dan the man is the go to man .Very helpful also a man of his word . I recommend everyone to see Dan as soon the gates open. Dan the man is the go to man .Very helpful also a man of his word . I recommend everyone to see Dan as soon the gates open. More

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Excellent service I am a NICU nurse at the Children's Hospital of Eastern Ontario and I came off a night shift Friday January 6 morning to find that my Grand Cherokee w I am a NICU nurse at the Children's Hospital of Eastern Ontario and I came off a night shift Friday January 6 morning to find that my Grand Cherokee would not start!! My friends and I were all exhausted after a busy, short-staffed shift so I left it in the parking lot as we were working again that night. One of my friends brought jumper cables and we tried to boost it the following morning with no success. I left it in the parking lot again and went home to sleep for a few hours. I called Southbank when I got up and spoke with Stan Noble who arranged for towing to the dealership. Andy's towing provided excellent service too and also tried unsuccessfully to boost the car. Everyone I encountered was friendly, courteous and helpful from Jeff Cain who waited for the car to arrive before closing up, I arrived around 4:30 and the garage closes at 4 on Saturday, to Dan O'Neil who arranged for the shuttle to pick me up, brought the car to the front and cleared snow off my windshield. My husband was out of town so this was the first time I have had to deal with car issues and Southbank made it a great experience!! Thank you also to Chantal, the shuttle driver. More

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Great Customer Care Being disabled and using a Service Dog can be stressful under normal situations just imagine when I'm having car problems and show up at the Service D Being disabled and using a Service Dog can be stressful under normal situations just imagine when I'm having car problems and show up at the Service Department without an appointment. The Service Department at Southbank was respectful and understanding to all of my special needs. I wish more business followed their example. More

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Good Service 1 At South Bank , I was well greeted. The staff is friendly , courteous , honest and I was served in my mother tongue which is French. The rates charged At South Bank , I was well greeted. The staff is friendly , courteous , honest and I was served in my mother tongue which is French. The rates charged are very competitive. It was a great experience and other people whom I know and had their car or cars serviced at South Bank were very satisfied. The owner , Guy Parker , is a great guy! More

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Customer service sealed the deal! - Mike Neville did a great job in sales and is down to earth. - Dan & Sharon moved things along quickly regarding financing and insurance requirement - Mike Neville did a great job in sales and is down to earth. - Dan & Sharon moved things along quickly regarding financing and insurance requirements. - Dan (Daniel) in service is the reason why I bought my new truck at SouthBank....his great customer service led me to sales and sealed the deal! More

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Our 2016 Dodge Grand Caravan We just purchased our second vehicle from Southbank Dodge. They are an excellent dealership; all their employees are so pleasant from the sales to the We just purchased our second vehicle from Southbank Dodge. They are an excellent dealership; all their employees are so pleasant from the sales to the service dept. Stan in sales was so helpful, going out of his way to see that we got everything we wanted in a new van. He was very pleasant and friendly and never made us feel rushed. Bill made sure all things were covered as well. Rami in finance answered all our questions, going over anything we weren't sure of. All those in sales are to be commended for their excellent work. And Madeline and Dan and all the others in service are wonderful people, making a trip to Southbank Dodge a good experience. We certainly recommend Southbank Dodge to everyone looking for a good vehicle and good service. Thank you to all your employees. Isobel and Al Herbert More

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True professionalism in every detail. I truly appreciate Stan going out of his way and meeting with me on his day off. As well, he makes a point of being available at different times early I truly appreciate Stan going out of his way and meeting with me on his day off. As well, he makes a point of being available at different times early or later during the day. This is important for customers Courteous, empathetic, knoledgeable and efficient are some of the qualities I can honestly say describe him well. As a repeat customer after two vans sold by Stan, I can attest to what I have said. 5 stars Stan! Best regards, Elise Leroux More

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new car purchase, with negative to deal with purchased my new 2015 jeep cherokee and loved my experience. the salesman was down to earth and easy to deal with. Buying a new car has never been a h purchased my new 2015 jeep cherokee and loved my experience. the salesman was down to earth and easy to deal with. Buying a new car has never been a happy time for me with the bad dealings i have had with other companies in the past but i feel well taken care of throughout the whole process at southbank dodge chrysler jeep. finance manager is remarkable and appreciate how he spoke to me and if something was unrealistic, he told me and did not give me any false hopes. Unfortunately I needed to see the service department already and i have only had the car since dec 22nd. That set aside I now know that the service department is just as capable and knowledgeable. what a great team great way to start 2016. More

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