"Mr Raymond Kan is by far the best sales person I have..."
- Josh Williams
Mr Raymond Kan is by far the best sales person I have ever dealt with. He made my first experience of buying a new car as comfortable, informative and convenient as I could imagine. He made sure I was satisfied in every way possible and he gave me the deal of a lifetime. I can honestly say I am happy with my purchase experience and up until this day he still continues to ask for my feedback and to see if all is well. Thank you Mr Kan and the Lexus family. The services are outstanding, I went to get my car serviced and I was offered breakfast, drinks and snacks while I waited. I think this will be a lifetime relationship.
"I recently picked up my third Vehicle from Ken ShawLexus,..."
- Toni T
I recently picked up my third Vehicle from Ken ShawLexus, once again Michele Cormier helped me get into the exact vehicle, keeping in mind my budget. What is really amazing about Michelle is not only her friendly disposition, but that she listens to what you have to say and takes the time , energy to explain it
- Satisfied Purchaser
The service was impeccable. Special "cudos" to Salesman Rafael Munro and on the financial side Daniel Fung. They made the purchase / sale transaction a seamless and enjoyable experience and provided me with sound and helpful advice throughout.
FIVE STAR !!
"Amazing experience at Ken Shaw Lexus!"
Had an amazing experience at Ken Shaw Lexus! Tabish the sales specialist who assisted me was extremely courteous & professional. I never felt pressured at any time during the sale, he made me feel very welcome and comfortable. I've purchased a lot of vehicles throughout my time and I would say Tabish was one the most easiest to deal with hands down! He patiently went over every option with me during and even after the sale. At the end of closing my deal, I also had the pleasure of meeting Simon the sales manager. He was very pleasant to deal with and we did not need to negotiate too long for him to provide me with a great deal. After, shaking hands and closing the deal, I then spoke with Daniel the business manager who was very accommodating. He went through all the available options and was also very patient with me, I left feeling very confident that I had made the right decisions. I really appreciated all the assistance from everyone at Ken Shaw Lexus. I would highly recommend seeking out Tabish if you are interested in purchasing a new or used Lexus, I promise you will not be disappointed! Thanks Tabish, Simon and Daniel!!! Keep up the good work!
"Best dealership experience!"
- Neeta M
Thanks very much to Raymond Kan for pre-ordering and having my new car delivered in the timeframe I wanted. I am very grateful for the time he spent on ordering the vehicle, helping me select the options, working on the financial aspects and ensuring that it's ready in a timely manner for pickup.
The entire process was extremely smooth and easy. I really appreciate how efficiently he and the Service dept have looked after all my vehicle service and sale queries over the past 7+ years including my latest purchase. And for being their best professional self and patient with me. I really love my new vehicle. Thank you again Raymond and the Ken Shaw Lexus Service/Sales/Finance teams.
"Great experience from start to finish!!!!"
I’ve been a customer of Ken Shaw Lexus for 5 years and just bought my second car.
My experience with my dedicated product advisor "Raymond Kan" has been nothing but the best.
"First Lexus NX200T Purchase"
Tabish is a very friendly and polite person who wanted my business. He went back in forth negotiation the price with his manager Simon. This was my first time purchasing a vehicle of this type. I was very excited. Upon possession, I was not satisfied as car was not detailed. Dealer took ownership of situation and provided superior service and even provided a loaner vehicle. Thank you Simon, Tabish and team for their professionalism and addressing all of my concerns and standing up to the brand. I am 100 % satisfied. I highly recommend this dealership.
We were delighted with the excellent dealings we received from Mark Aquilla who is very knowledgable, respectful and friendly. Mark Fung was very helpful and we appreciate his assistance in tinting our windows of our 2017 NX T 200.
We extremely recommend Ken Shaw Lexus!
My experience was very positive. I particularly liked the fact that I was not under a lot of pressure to buy a car at my first visit.Also Wally spent a long time showing me how to operate the car which I appreciated
- Cheyne Collins Lex350F
Lexus has a name that pretty much stands for excellence and sells itself....but unless you are greeted and taken care of with the same level of excellence, then all is lost!! At Ken Shaw Lexus, (Michele Cormier) took care of me with such professionalism and tact, making the whole experience worthwhile! I could of went anywhere but after our first interaction I knew I was at the right place!....For Most people, they make 2 major purchases in their lives, a house and a car! You work hard for these purchases, and they should be handled as such... Michelle understands that, and makes the entire process enjoyable and pleasant ! Also please note that Daniel Fung was an absolute pleasure! Not pushy when making suggestions, and listens to your needs and concerns with a wealth of knowledge in his function!I look forward to purchasing here again, and will definitely be sending all my referrals to Ken Shaw Lexus Toyota!! Thank you! I hear the entire team are very knowledgeable, and as inviting. Will see you all at my first service! tc