Chris Pinelli | Page 11

Awesome service orientation Everyone in the dealership is service-oriented, and this obviously comes from senior management and the values of the organization as a whole. We wer Everyone in the dealership is service-oriented, and this obviously comes from senior management and the values of the organization as a whole. We were able to negotiate a good deal for our trade and get a fair price for our new vehicle. Dealing with the finance people was pleasant and the delivery specialist was first rate. We already owned a Lexus so we knew the quality of the dealership. More

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Excellent experience overall We bought two cars from Lexus of London, a 2018 Lexus GS 350 and 2014 Toyota Camry XLE. Rick was very patient, friendly and helpful. He gave us good a We bought two cars from Lexus of London, a 2018 Lexus GS 350 and 2014 Toyota Camry XLE. Rick was very patient, friendly and helpful. He gave us good advice and did not try to upsell us in any way. Great people, great prices, great experience overall. More

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Great service at a fair price I am driving my third 450h. Even though I do not drive enough km annually to jusrify the cost of a Lexus hybrid, I keep returning due to the positive I am driving my third 450h. Even though I do not drive enough km annually to jusrify the cost of a Lexus hybrid, I keep returning due to the positive attitude and friendly service I receive from Allan, Adam and Romeo. Perhaps they should each receive a sales commission. SnA More

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Very Friendly staff,Best Experience to buy a car from this dealer.Fantastic place, great customer service!I would recommend them anytimeExcellent knowledge of vehicles and very customer friendly. from this dealer.Fantastic place, great customer service!I would recommend them anytimeExcellent knowledge of vehicles and very customer friendly. More

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Lexus Rx350 matador red mica 2016 f3 sport package Nothing really bad to say. Service is great, honest people, really the place is A+ and they listen to you. I will definitely be back and my friend t Nothing really bad to say. Service is great, honest people, really the place is A+ and they listen to you. I will definitely be back and my friend that dealt with them before recommended them and everything is as he said. pleasure to deal with even when you are spending mega bucks :) More

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New car purchase Finally a dealership that makes buying a car, a positive and pleasant experience. From the moment you walk in, to picking up your car. Special thanks Finally a dealership that makes buying a car, a positive and pleasant experience. From the moment you walk in, to picking up your car. Special thanks to Kevin Gittens, you did a fantastic job young man! More

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Love Lexus of London Rick Watson, Thanks for taking care of me the way you did. Rick was quick to respond to the many questions I had along the way and very accommodating. Rick Watson, Thanks for taking care of me the way you did. Rick was quick to respond to the many questions I had along the way and very accommodating. The staff at Lexus were all very professional and welcoming. I can't say enough about this experience. Thank you Lexus of London More

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Car dealership The London dealer was excellent. They treated us well. They went out of the way to get the color we deaired. Rick was excellent and professional. The London dealer was excellent. They treated us well. They went out of the way to get the color we deaired. Rick was excellent and professional. More

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My first experience with a L exus dealer was With Lexus of London. Natalie Marsh took care of me and she made feel right at ease and was extremely helpful. She educated with a L exus dealer was With Lexus of London. Natalie Marsh took care of me and she made feel right at ease and was extremely helpful. She educated me with respect to the NX 300 which is the vehicle I am interested in, thanks to my grandson’s suggestion. She also suggested a lease option which I had not previously considered. She introduced me to the general manager who also explained things to me. I am still considering this vehicle and would definitely use this dealership for my purchase and or lease, should I make that vision. More

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Awesome experience This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my need This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my needs and was very knowledgeable and pleasant. Kevin my concierge gave me a thorough lesson on all the controls and features of the vehicle and offered many time saving tips. Lauren in the business office handled my purchase professionally while making the whole experience uncomplicated. Stephanie made me feel more than welcome as soon as I arrived. Henry reviewed the service department with me and was very helpful.Finally Chris the general manager made sure my whole experience ran smoothly. I will definitely come back to buy my next vehicle! More

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