Brian Ellis | Page 3

Friendly service,family atmosphere Brought my 2014 GMC truck in for oil change ,found sweating cooling lines ,Brian ,service adviser looked into truck history for warranty ,expired coup Brought my 2014 GMC truck in for oil change ,found sweating cooling lines ,Brian ,service adviser looked into truck history for warranty ,expired couple weeks before . Brian Worked with GMC and warranty manager to work out possible coverage.Never seen a dealership go so far to make it right . Very happy and would definitely recommend Capital GMC to my friends. Outstanding More

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Sales people wonderful. Business manager Useless! My salesman and his "manager" were excellent. Then I moved to a business manager who did NOTHING for me. She seemed to be transferring data from one c My salesman and his "manager" were excellent. Then I moved to a business manager who did NOTHING for me. She seemed to be transferring data from one computer to another or from documents to a computer. I don't know why I needed to sit and watch her for 45 minutes last Friday. Then we did it again on Saturday morning. I'm not sure Alexis was to blame. I think your system dictates to her what she must do and how much of my time she needs to waste. I don't know how many cars you sell each day but if you waste every client's time as you wasted mine, then you are making a lot of clients angry. I have no problem with your sales or your service (I've been coming to Southgate for many years) but I will not recommend you to friends who I wish to keep. More

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Brian Ellis - Excellent Service I stopped in to ask about a part. I was going to go to a smaller mechanic thinking I was saving money. The parts person connected me with an informed I stopped in to ask about a part. I was going to go to a smaller mechanic thinking I was saving money. The parts person connected me with an informed man who connected me to Brian. Within 20 minutes my Yukon was lifted and I was being shown the issue to ensure I got the right part. I was then told I could have it fixed right away. Another small but significant mistake by this other mechanic was revealed and fixed as well. In the end I was on my way in a very short time and Very well educated and informed of my vehicle needs. I used to fear the dealership but don’t after the kindness Brian and his team showed me. More

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Exceptional Customer Care Service Advisor, BRIAN ELLIS, is a gem! He always takes great care of us and is personable and easy to work with. We are so grateful for his attention Service Advisor, BRIAN ELLIS, is a gem! He always takes great care of us and is personable and easy to work with. We are so grateful for his attention to detail and exceptional customer service. Thanks, Brian! More

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Above n Beyond!!!! Compassionate with a Spirit of Excellence, Brian Ellis went Above n Beyond in meeting both my timeline and my budget. This truly was the best experien Compassionate with a Spirit of Excellence, Brian Ellis went Above n Beyond in meeting both my timeline and my budget. This truly was the best experience I have ever had at a Mechanic's. I will return and highly recommend Capital GMC. Thank you ever soo much Brian and Team!!! More

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Great people to work with ! I have been enjoying dealing with these people for 15 + years , they try very hard to please the customers and go that extra mile. I'd highly recommen I have been enjoying dealing with these people for 15 + years , they try very hard to please the customers and go that extra mile. I'd highly recommend them to anyone needing a GM product. I am glad to see familiar faces with the change over to the new ownership . More

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Cliff is the best to deal with!! Cliff and team ensure you're getting the right vehicle for you at a very competitive price. Cliff walks you through the whole process and ensures you Cliff and team ensure you're getting the right vehicle for you at a very competitive price. Cliff walks you through the whole process and ensures you're happy with everything. I have already referred 2 colleagues to him! More

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Fantastic customer service From sales with cliff to service with peter my experience with this dealership has been a nothing short of perfect. I always recommend this dealership From sales with cliff to service with peter my experience with this dealership has been a nothing short of perfect. I always recommend this dealership when a conversation comes up. The attention to detail is what I like as well. Job well done guys. Thanks so much. More

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Great Service and sales experience Since I bought my first GMC truck here in 2012 I have brouhht my vehicle here for service. Bought a new Chevy in 2015 and continue to bring it here f Since I bought my first GMC truck here in 2012 I have brouhht my vehicle here for service. Bought a new Chevy in 2015 and continue to bring it here for service. My sales experience with Clair has been excellent and I make a point of dealing with Brian in the service department whenever possible. More

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TRUSTWORTHY, PROFESSIONAL, OUTSTANDING SERVICE Shopping for a new vehicle is stressful. There are so many options, so many different dealerships and they all want your business. When I was introduc Shopping for a new vehicle is stressful. There are so many options, so many different dealerships and they all want your business. When I was introduced to Capital in South Calgary it was different. There was no pressure at all. I feel that was because of my salesman Clair. Clair wasn't intimidating in anyway, He actually wanted me to take my time deciding and didn't want me making decisions and choices that I wasn't ready to make. I could tell his concern was genuine for my buying situation. These are feelings that I had never experienced before at a dealership. After my purchase there have been a few times I have dealt with the service department. The same goes for the staff in service. There is respect and compassion for my personal situation. Thanks Clair and the Service Dept at Capital Chev Buick GMC More

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